EPR Reviews 226

The chap that came was fine, although not particularly personable. After testing the electrics in the room that was water damaged the fuse box in the kitchen was activated. The electrician had left, so I don't know if this is an associated issue.

Smart Home Charge were efficient in replacing my faulty EV charger. Katherine in the office was quick in responding to my calls and emails. The electrician was friendly and quick with the installation.

Excellent service. Quick, reliable and very knowledgeable.

Completed the Easee One installation check in a friendly, helpful and efficient manner.

Nice guy, on time quick in work and tested everything end to end.100% recommendation

Great engineer, quick response.
Shame they take out the door of my utility box during install and didn't put it back

Quick and easy, simple change to amperage solved my issues.

Good responce and the issue was found fairly quickly.
The engineer tracker is quite slow to update so this cannot be relied upon for an ETA. I feel a courtesy call 30min prior to arrival would be far more helpful.

Quick and efficient service as always from smart home charge! There was a manufacturing issue with our home charger and once we got in touch smart home charge we able to organise delivery of the part and arrange a lovely engineer to visit and fix it really quickly. Definitely a trustworthy company!

Great communication, the engineer arrived last minute after a long day job but managed to finish our job swiftly.

Everything was fine with the job, did have to come back out another day as charger would not connect to wifi, Tesla don’t make things too easy.

Ordered HyperVolt through Smart Charge and the equipment turned up within a couple of days. Install was arranged within 2 weeks. Unfortunately the first installer didn’t do the job satisfactorily but spoke with Owen who got another installer, Sam, who turned up on time and did a perfect re-install. Went through the app capabilities with me too and explained everything. Tidy and efficient. Very pleased.

Simply great, really professional understanding and provide good quality thank you

Had an ongoing issue with a small detail on my Andersen Wall charger, dropped an email asking for help to Jack at Smart Charge, he organised and liased with an installer to make adjustments and checks, which have all been carried out, First Class Service from Jack in Customer Service and Ross the installer who visited to trouble shoot, I am delighted to have that reassurance from Smartcharge.

Really quick, efficient and explained everything. Very impressed

EPR were appointed by our insurance company. Kept us up to date on appointment and also when they would arrive on the day. Quick, eficient and tidy work. Very professional and excellent service all round.

Good communication up to the appointment and their engineer Louis was knowledgeable and very helpful

Friendly and patient to explain everything. Excellent follow up service for my cable trunking. Arrive on time and complete everything within 90 mins which is amazing. Strongly recommended.

The guy was very friendly and professional he called me prior to arrival
Came and done the job very quick no issues