I have absolutely no hesitation in recommending BK Plumbing & Heating Services 5☆ Ben has a smashing team, most personable, reliable & professional with a special mention to the ever present Abb... See more
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See what reviewers are saying
British Gas let us down badly on all aspects of servicing & repairs. Ben & his colleague John have been 100% honest, reliable & we would highly recommend. We now use them for plumbing too. Fantasti... See more
Having used BK before - when we noticed a leak in our boiler cupboard, which was quite heavy, we called them and they came out straight away, they identified the problem quickly, it was the hot water... See more
Called Ben with my dilemma he said office would call to book me in, they did! Ben came out that same afternoon , fetched required part and fixed the problem. Excellent , reliable and professional ser... See more
Company details
- Boiler and Heating Service
- Drainage Service
- Gas Engineer
- Gas Installation Service
- Heating Contractor
- Plumber
Written by the company
BK Plumbing & Heating Services is a trusted, family-run plumbing and heating company serving Leicestershire, including Leicester, Loughborough, Melton Mowbray, Syston, and Barrow upon Soar. Established in 2018 by Ben Kunne, who has over 18 years of experience in the industry, the company has grown to a skilled team of eight professionals known for their commitment to quality, customer care, and efficiency. BK Plumbing & Heating Services takes pride in delivering a high standard of workmanship on every job, ensuring each project is completed cleanly, carefully, and with exceptional attention to detail. As a well-regarded and respected business in the local area, BK Plumbing & Heating Services has built a reputation for reliability and professionalism. The team offers a full range of services, including boiler installation, boiler repair, boiler servicing, general plumbing, and 24/7 emergency plumbing support, all provided by fully qualified and Gas Safe registered engineers. Known for competitive pricing and customer satisfaction, the business has earned high ratings from clients who value the team’s expertise, transparency, and dedication to excellent service.
Contact info
14 Heathcote Drive, LE12 7ND, Loughborough, United Kingdom
- 0116 4976898
- enquiries@bkplumb.com
- www.bkplumb.com
Always a 5☆ experience...
I have absolutely no hesitation in recommending BK Plumbing & Heating Services 5☆
Ben has a smashing team, most personable, reliable & professional with a special mention to the ever present Abbie on the telephone & latterly to Sean, who was a pleasure to have in the home whilst attending to works yesterday - thank you one & all.
Nigel Herrington
23.11.24
22 November 2024
British Gas let us down badly on all…
British Gas let us down badly on all aspects of servicing & repairs. Ben & his colleague John have been 100% honest, reliable & we would highly recommend. We now use them for plumbing too. Fantastic bunch. Thanks to all at Bk.
8 October 2024
Top service.
I boooked, two boiler services mine & my mum's. I needed to be present for both. BKplumb went out of their way to bring it in on one day & fixed mum's boiler that had an emergency issue on that same day. Can't fault this service. Big thanks to Abbie & John.
3 October 2024
Great reliable prompt service
Called Ben with my dilemma he said office would call to book me in, they did! Ben came out that same afternoon , fetched required part and fixed the problem. Excellent , reliable and professional service: A rare thing these days.
27 September 2024
Used BK Plumbing before
Used BK Plumbing before, would use again, highly recommended
27 September 2024
Very friendly
Very friendly. Got the job done nicely and everything is working fine again. I had an overflow problem from the bottom of my toilet. A new pipe was inserted. He kept everythign clean. Job done. Thank you.
19 September 2024
On time very helpful and John knew his…
On time very helpful and John knew his job
Thank you
19 September 2024
Easy to book
Easy to book, quick to respond, attended and located the issue and it was fixed promptly. Also, completed landlord check.
13 September 2024
Ben did initially fix the issues but they are back after a week.
Despite Ben carrying out repairs and replacing parts on my boiler, the original issues persist. Another engineer came out and suggested that a different problem might now be the cause. I’ve tried reaching out to the company to understand why Ben didn’t diagnose this initially, especially since the labour and parts are under warranty and should have been addressed properly from the start.
11 September 2024
Friendly, efficient and a top top service.
Having used BK before - when we noticed a leak in our boiler cupboard, which was quite heavy, we called them and they came out straight away, they identified the problem quickly, it was the hot water expansion vessel. Being a household of 5, we need hot water! So they immediately went out and got the spare parts required and came back the same day to fix and replace. Friendly, efficient, and a good contact to have.
6 September 2024
BK plumping recommendation.Turn up on time
Turn up on time, efficient and polite.
I would highly recommend
3 September 2024
Excellent professional service
Excellent professional service as always, 100% recommend Ben & his team
22 August 2024
Brilliant service
Brilliant service. Came out quickly to an emergency, sorted the problem with no fuss and very reasonable price. Recommended.
30 July 2024
Failed appointment
Failed appointment. Did not arrive at agreed time and date. Did not communicate with customer satisfactory.
24 July 2024
Reply from BK Plumbing & Heating Services
Good Morning. Thank you for your review.
I would like to apologise for the inconvenience caused due to this failed appointment. Unfortunately on the day of your appointment there was a worldwide Microsoft outage that affected our systems and our supplier systems. This led to a major disruption for our engineers as you can imagine. Again, I apologise for the negative experience you have had. We did try to contact you twice to apologise and re schedule and you hung up on our staff members. If you do wish to contact us and discuss this matter further please feel free to call us/email us.
Great install & accommodating neat and…
Great install & accommodating neat and tidy- fully recommend BK Plumbing & Heating
19 July 2024
Reply from BK Plumbing & Heating Services
Thank you - we are thrilled to hear that you had a great experience with BK Plumbing
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