Reliable Service From start to finish, this has been an excellent company to deal with. Accurate quote for the job with no hidden extras. Although I wasn't present for the collection, I understand th... See more
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Review summary
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Company details
Written by the company
Delivery services with jest of coffee
Contact info
Unit 1, Portway, Redditch, B98 9BX, Birmingham, United Kingdom
- +447380628478
- parallaxmovers@gmail.com
- exact.delivery
Replied to 10% of negative reviews
Typically replies within 24 hours
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All Good
All Good - Great communication and the items arrived exactly when they said on the exact day we requested them. Helpful drivers and polite.
Excellent delivery
Fast delivery, and excellent assistance from the 2 guys who had to unload our very bulky treadmill. We were very impressed, and would highly recommend.
No experience in piano transportation
The movers did not have a trolley to move the piano they were collecting, and as a result our wooden floor has been damaged. They spoke very little English so it was difficult to communicate with them about putting down protection on the floor.
Broken van …
Delivery was delayed by 4 days as the van had broken down only told 15 minutes prior to delivery slot . No alternate van Very rude and unhelpful when I called
Collected & Delivered as agreed
Really polite and helpful. Item arrived in perfect condition.
Andy was exemplary
Andy was exemplary! He was able to juggle a difficult situation and find a solution with his skills and experience. Highly recommended!!! ******
Very professional
Very professional, friendly team, very good communication. Professional service. Regular updates is a bonus. Thank you.
Regular communication
Regular communication
Prompt service
Reliable company
On time
On time, well informed of delivery date and time. Very polite and helpful gentlemen. Brilliant product.
Returned an accidentally ordered extra bathtub to Victoria Plumbing
The guys arrived exactly as promised. Communication was excellent via email, Shipley app and text message and WhatsApp...all bases were covered !
Item was secured in the lorry that arrived and the item was delivered promptly to its destination the very next day no problems.
Thank you for a painless experience.
Very professional
Very professional. We were informed by text prior to delivery, unfortunately this date wasn’t convenient so we messaged back asking to change the date, a text followed shortly after offering another date which was perfect. Another message was sent the night before reminding us of our delivery and the time period between which it would arrive. The following day we received yet another message saying they were 17 minutes away, 15 minutes later they were on our doorstep. Very quick and considerate offloading. Absolutely no complaints and would definitely recommend.
All good
Arrived on time, driver was helpful, all good, many thanks! :-)
Great communication and professional
Great communication, collected on time as quoted and delivered on time with care. Very friendly company to deal with and professional.
Fantastic service
Fantastic service . Kept me informed. Arrived on time & the delivery team were super friendly & really helpful.
These guys were so good
These guys were so good - Friday afternoon, raining and my lift was out of service! Fortunately, I only live on the first floor, but nevertheless it was hard work and the guys did the job with no complaints. I was extremely grateful.
Good communication,looking after your…
Good communication,looking after your goods very professional and fast convenient delivery and all for very reasonable price ,highly recommended to all
I had a 6 foot standing mirror and 43…
I had a 6 foot standing mirror and 43 inch TV collected and delivered for a 200 mile journey. I was worried about it being such a large and delicate item, but the mirror made it! Good communication. Would use again. Thank you!
Delivered 2 sofas for me both drivers…
Delivered 2 sofas for me both drivers polite friendly and extremely helpful tried every solution they could to try and fit the sofa through after numerous attempts we came to the conclusion it’s a window job… which wasn’t the guys fault was mine for not measuring they was great sorry didn’t catch there names
Awful experience
Awful experience. Online updates were not working, delivery time between 6pm - 9pm, eventually arrived at 9.45pm.
Delivery was to a first floor flat, I was told by the completely unbothered delivery men that upstairs delivery would cost more, but delivery had been organised by the company I purchased with and was not under my control. The two men said nothing just fled and left me with two sofas, an armchair and footstool in the shared entryway of a block of flats at 10 at night.
I had to ask a visiting family member for help and it took over an hour to get them upstairs, it was gone 11pm by the time we had it sorted.
I cannot recommend this service under any circumstances. The delivery men were extremely uncaring and unconcerned about the predicament they left me in.
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