Reliable Service From start to finish, this has been an excellent company to deal with. Accurate quote for the job with no hidden extras. Although I wasn't present for the collection, I understand th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Delivery services with jest of coffee
Contact info
Unit 1, Portway, Redditch, B98 9BX, Birmingham, United Kingdom
- +447380628478
- parallaxmovers@gmail.com
- exact.delivery
Replied to 10% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Guys
Great guys, on time. Helpful and a good laugh because the organiser was shockingly poor. Rearranged easily, no stress with payments and messaged accordingly.
Can't complain, highly recommend. 5 🌟
Friendly and efficient service
Friendly and efficient service. Took care not to damage anything during removal.
Delivered on time with good live…
Delivered on time with good live updates & communication. Thank you
Brilliant communication all the way…
Brilliant communication all the way through the job. Arrived exactly on the time given despite a 4 hour drive. Polite efficient driver and assistant
Recommended
Competitive price, excellent communication throughout and on time as promised. I asked for special care as the old speaker cabinets were fragile and this was not a problem. Recommended, thanks.
Excellent service
Excellent service! I bought a bumper through eBay, picked it up near Bristol on 07/03/2026 and it was delivered near Glasgow on 09/03/2026. The whole process was hassle-free, with regular updates along the way. Pricing was very reasonable and the item arrived safely. Highly recommended!
Simply amazing delivery drivers
I had ordered a mattress that I thought was one of those that arrives rolled up in a box. I wasn't going to be at home when they delivered it, so I left the front porch unlocked, and a message to ask them to leave it in there.
Turns out the mattress wasn't a rolled up one, but they did manage to get it in the porch. A rather thick, king size mattress was kept safe and dry until I got home, and it's all thanks to the effort of the delivery drivers.
I still can't believe it now, that mattress weighs a ton, but they really did an amazing job.
Bath collected and delivered
Had a bath collected and delivered via Shiply using this team. They did a great job, no damage to bath and great communication with the people the bath was being collected from and with me. Many thanks
Great service
Great service, and great communication to let me know when the item will arrive 5 star service
Reliable service
Safely delivered. Good communications and arrived on schedule.
Professional and efficient
They communicated x 2 with me before arrival. Very professional and strong people. No complaining especially that I had a large luggage. They arrived as promised. Very efficient and effective. Really nice people and respectful. It took them less than 20 minutes and the job was done I would love to work with them again.
Great experience
Great experience, good communication, helpful, informative and really accommodating.
Great delivery service!
Good communication, delivered on time! Excellent service thank you!
Delivery men turned up
Delivery men turned up, carried sofas to bottom of stairs, then demanded more money to carry to the top upstairs and left my 71-year-old mother, unable to move them as she didn’t have any more cash on her to pay them.So her sofas was dumped at the bottom of the flat stairs some people have no moral

Reply from Exact Delivery
Excellent service
All the communications were handled swiftly and professionally with a competitive fee charged. The collection and delivery were completed within the time slot indicated. Great care was taken with our items. I would fully recommend them.
On time and delivery fine
Excellent all round service
Excellent updates.
On time
Polite driver and unexpected second person to lift the sofa! Would recommend!
Delivery Driver's not any good very…
Delivery Driver's not any good very weak
And rude I've used this company twice now the 2nd time 25th feb much better very nice guys
Would of got 5 stars if it was the same guys what a shame!
The guys were on time efficient and…
The guys were on time efficient and polite.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







