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Exact Delivery Reviews 234

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TrustScore 4.5 out of 5

4.7

Courier and Delivery Service
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Review summary

Created with AI, based on recent reviews

Evaluating 226 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its reliability, efficiency, and excellent communication from start to finish, often highlighting competitive pricing and prompt responses. Many people appreciate the helpful and friendly staff, who are described as professional and courteous, going above and beyond expectations to ensure a smooth delivery process. The delivery service is frequently noted for being on time, with drivers providing updates and handling items with great care, even for large or delicate products. However, some customers also noted issues with delivery personnel, mentioning instances of rudeness, demands for additional payment, and a lack of willingness to deliver items to the requested location within the home. A few other people also felt that communication was sometimes difficult due to language barriers, and there were reports of items not being handled professionally, leading to issues.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting excellent communication... See more

Staff

People report positive experiences with staff, frequently highlighting their politeness, helpfulness, and... See more

Service

Users describe positive interactions with service, highlighting its reliability, efficiency, and excellent... See more

Product

Customers consistently note positive experiences with product delivery, often highlighting that items arrive... See more

Price

Customers had positive experiences with price, consistently finding it competitive, reasonable, and fair for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb service at a sensible price. Not the cheapest but their initial response to my request showed they’d actually read the request, unlike so many others. From first quote to final Delivery I was u... See more

Rated 5 out of 5 stars

Reliable Service From start to finish, this has been an excellent company to deal with. Accurate quote for the job with no hidden extras. Although I wasn't present for the collection, I understand th... See more

Rated 5 out of 5 stars

What a great company. Kept us informed of when the delivery would be made. Arrived bang on time. Driver and his mate were super friendly and helpful. Would have no hesitation in recommending them to a... See more

Rated 5 out of 5 stars

This the 2nd time I have used this company to ship an Ebay item. Both times the price has been competitive and the communication and service has been excellent. Definitely my go-to and would highly re... See more

Company details

  1. Courier and Delivery Service

Written by the company

Delivery services with jest of coffee

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

234 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Highly recommended

Highly recommended. Kept in contact right the way through to delivery. Very professional and a very reasonable price quoted. Will definitely use them again. Brilliant service!!!

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent delivery service

This the 2nd time I have used this company to ship an Ebay item. Both times the price has been competitive and the communication and service has been excellent. Definitely my go-to and would highly recommend.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

What a great company

What a great company. Kept us informed of when the delivery would be made. Arrived bang on time. Driver and his mate were super friendly and helpful. Would have no hesitation in recommending them to anyone. Five stars

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, my delivery arrived on time. The drivers were kind and helpful. 10/10 service

10 June 2026
Unprompted review
Rated 2 out of 5 stars

Driver demanded cash out of the blue

Driver demanded cash out of the blue
Also didn’t handle goods very professionally. Lifting car seats from adjustment handle for example. Not something I can recommend.

Also the driver wanted me to unload his lorry while he stood in the back. And then asked for a £5 tip for his coffee. You can’t make it up

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Good delivery

Good delivery, nice driver, delivered the mattress upstairs and placed it on the bed.
On time with time updated during delivery period.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent communication

Excellent communication, rapid delivery and helpful delivery driver. We were contacted within 24 hrs of purchase with date and time of delivery. Couldn’t have asked for more. THANKYOU!

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Easy to book, reasonable price, excellent communication from booking through to drivers. Arrived on time in the condition I expected. Thank you.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Superb service at a sensible price

Superb service at a sensible price. Not the cheapest but their initial response to my request showed they’d actually read the request, unlike so many others. From first quote to final Delivery I was updated at every stage. Highly recommended.

11 June 2026
Unprompted review

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