We are brother and sister and we recently used Co-op Funeralcare on Huddersfield Road, Barnsley for our Mum's funeral. We met with the lovely Danielle there and she fully explained everything in detai... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Well organised company, staff were excellent and everything was sorted out on the day

Reply from Co-op Funeralcare
From the first moment I rang the bell at the Hoylake Co-Operative Funeralcare premises in Hoylake Wirral to appoint them to handle my late husband's cremation I felt comfortable and cared for. His wishes were respected and carried out professionally. I met Bernie and Diane over the last few weeks and found them kind and friendly. They willingly filled several small urns for me prior to returning the ashes to me to save me doing that task. I cannot praise them highly enough. Thank you.

Reply from Co-op Funeralcare
Quick and easy to use online, offered great value for money, would recommend and would use co op again if needed.

Reply from Co-op Funeralcare
Do you know how many elderly people you depressing?, every day with your continuous bombardment of depressing adves , elderly people don't need to have their television continuously bombarding, you are you making people depressed?
Very professional throughout the entire process. Everything was explained in detail with plenty of opportunities to ask questions and seek clarification. Friendly, courteous and sympathetic meeting.

Reply from Co-op Funeralcare
I needed to feel everything would be taken care of and was offered a few choices about how to do things, and given advice on how to choose. I'd already looked at their website anyway, so I knew what I wanted but the advisor gave me lots of insight into how these things work.

Reply from Co-op Funeralcare
the co-op representative fully explained the funeral plans and the various options available in great detail. There was no pressure applied and plenty of time to consider and choose an appropriate plan, together with personal funeral service wishes.
No hesitation in recommending Co-op Funeralcare.
I found the costs involved very reasonable and compare well with other Companies.

Reply from Co-op Funeralcare
Direct cremation easy to arrange online, most questions were answered in the help section. Took advantage of the Co-op member’s offer so saved some money.
Awaiting actual documents of plan but so far very pleased.

Reply from Co-op Funeralcare
Very Easy to Use Web Interface, No Hidden Costs.

Reply from Co-op Funeralcare
We cannot thank CO-OP Funeralcare, Peacehaven enough for their care, support and compassion they provided to our family at the incredibly difficult and heartbreaking time when our father passed away in July.
From our first appointment with Sharon Bashford and Jane we felt comfortable and safe in their hands. They were kind, caring, compassionate and professional. Nothing was ever too much trouble for them.
Their attention to detail was exemplary. It comforted us to see that our fathers passing was treated with the highest dignity and respect and care that he deserved.
On the day of the actual funeral all the staff involved were exemplary.
Thank you from the bottom of our hearts for helping us through such a difficult time.
From
Jane, Tracy and Doreen

Reply from Co-op Funeralcare
The funeral planner made me feel relaxed from the start, Pauline went through the process and explained exactly what was on the plan, plus a bit more.

Reply from Co-op Funeralcare
I was able to add a nominated person and add to my wishes with ease.

Reply from Co-op Funeralcare
Quick and easy to do, received plan in post in next few days. Lady who assisted me on the phone was extremely knowledgeable and empathetic. Great client service.

Reply from Co-op Funeralcare
Service provided was professional, helpful and courteous as I have always found Co-op legal services to be.
Staff member was knowledgeable,polite and used plain English when explaining the different funeral plans the co-op offers.
Many thanks

Reply from Co-op Funeralcare
It was so lovely. Donna explained everything to us about what we would like and how it would all happen. From taken care of us to looking after our family. Couldn't fault anything.
Thank you all.

Reply from Co-op Funeralcare
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.