Campingvaruhuset.se Reviews 16,934

TrustScore 4.5 out of 5

4.6

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Rated 2 out of 5 stars

One of the most infuriating experience I have ever had for your own sanity stay far away. I bought a battery and kept asking where is my battery and never really got a real answer, they just ca... See more

Company replied

Rated 5 out of 5 stars

I ordered my cadic camping grill , however it wasn’t in stock and I was given information on said grill throughout by email it did arrive and I am thrilled with my newest piece of kit . It took some t... See more

Rated 5 out of 5 stars

Very good service, even though they were in the middle of setting up their new butik they took time to organise our relatively very small order. Would use them again.

Rated 5 out of 5 stars

Great Campingaz Ambiance Lantern for self-isolation Midsommar 2020. Home delivery was an essential and they did it when Amazon.co.uk had failed on an earlier order of the same product. Kudos.

Company details

  1. Camping Store

Information provided by various external sources

Campingvaruhuset.se startade vi i september 2008. Vi erbjuder er ett brett utbud av diverse artiklar inom camping & fritid till bra priser med snabb leverans. Vi har samlat på oss stor erfarenhet av Husvagns & Husbilstillbehör genom åren eftersom vi har bedrivit försäljning av Husvagnar & Husbilar samt reservdelar och tillbehör till dessa sedan 1968. 8 km norr om Enköping, på höger sida av Rv 70 har vi vår fysiska butik med 800kvm tillbehör. Välkomna!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

17K reviews

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Replied to 25% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

One of the most infuriating experience…

One of the most infuriating experience I have ever had for your own sanity stay far away.

I bought a battery and kept asking where is my battery and never really got a real answer, they just canceled the order even though other suppliers could easily get the battery a few days after the cancellation.

And then it took them so incredibly long to send my money back. And the general tone is very arrogant, there is no and I mean no customer service.

And the only reason for two stars and not one is that at least I got my money back. Oh yeah, and this whole process took a month and 1 day.

19 August 2022
Campingvaruhuset.se logo

Reply from Campingvaruhuset.se

Hi Vincent,
We truly apologise for this.
This battery are not for sale anymore until our supplier arrange better delivery opportunities. Unfortunately your order got stuck in all of this.
Again, we are truly sorry for this. If we somehow have behaved in bad manners against you we will of course look it up. That is not how we treat people, we only want to help.
Best regards, Tobias.

Rated 5 out of 5 stars

Very good service

Very good service, even though they were in the middle of setting up their new butik they took time to organise our relatively very small order. Would use them again.

3 May 2022
Rated 5 out of 5 stars

Great and fast service

Great and fast service. My item arrived really quickly and I am very happy :)

6 December 2021
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Reply from Campingvaruhuset.se

Hi Samantha!
Thank you for your comment.
We hope that you are happy with us and your order!
We wish you a fantastic day.
Sincerely Tobias

Rated 5 out of 5 stars

Supersnabb leverans.

11 October 2021
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Reply from Campingvaruhuset.se

Hej!
Vad kul att höra att det kom fram i tid!
Hoppas du är belåten med din order hos oss.
Vi önskar dig en toppendag.
Mvh Tobias

Rated 1 out of 5 stars

Glas

I ordered drinking glass, expecting them to be made of glass. It was not clear on the website that:
a) they are plastic glasses
b) they are not dishwasher safe
Also, no return note is included in the shipment so I first need to write to their customer services to ask for a return note. As I also have to pay for the return shipment cost I just decided to give the glasses away ... :-(

14 September 2021
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Reply from Campingvaruhuset.se

Hi!
We are very sorry to here this, all the glasses we have in our website is made of plastic and they are produced for the caravan / motorhome lifestyle.
The word glas doesn´t exclusively mean that it is made of glass in Swedish.
We wish you a nice day!
Best regards Tobias

Rated 5 out of 5 stars

I ordered my cadic camping grill

I ordered my cadic camping grill , however it wasn’t in stock and I was given information on said grill throughout by email it did arrive and I am thrilled with my newest piece of kit . It took some time about but was well worth the wait thank you campingvaruhuset .

30 June 2021
Rated 3 out of 5 stars

Far from the sea

Far from the sea. No utilities at the sea side at all.
Camping utilities were very good but always always unclean.
Staff were good and helpful.

29 June 2021
Rated 1 out of 5 stars

Look elsewhere

Crap customer service. waiting a week for a reply. constantly selling items THEY DO NOT HAVE IN STOCK!!!!
going to shop elsewhere from now on.

30 April 2021
Campingvaruhuset.se logo

Reply from Campingvaruhuset.se

Hi Adrian!
Unfortunately our items run out of stock sometimes but we try our best to inform you both on the webpage and also via email.
If an item is out of stock you can still pre book it and we will send it as soon as possible.
We are sorry to hear this and we apologize for the delays.
We wish you a nice holiday!
Best regards Tobias

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