Yitty Reviews 

2,586
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

I ordered their product from Zalando and got something completely different from what they had shown on the pictures. Instead of a thong it was regular underwear but even more so it was too big, unple... See more

Company replied

Rated 5 out of 5 stars

The mobile SMS and email discount codes that are valid for clearance items allow me to afford Yitty. This is the only business that has made receiving SMS updates worth my attention! I am disabled... See more

Rated 5 out of 5 stars

Navigation of the website is super easy! Even if your preferred color/size is sold out, you can find something similar that you'll love just as much! Size chart is very accurate. Today I used the Wome... See more

Rated 5 out of 5 stars

I been looking for this under garment for such a long time and finally found it! I came across it in a retail store that gets from several different stores aftermarket. I bought this garment after gai... See more

Company details

About Yitty

Written by the company

Our Story
Meet Yitty, the revolutionary shapewear brand co-created by award-winning artist turned fashion entrepreneur, Lizzo. Named after her childhood moniker, Yitty is Lizzo’s lifelong dream come true. For nearly 3 years, she’s put her heart and soul into building this game-changing, size-inclusive brand from the ground up — all based on the principles of self-love, radical inner confidence, and effortless, everyday wear.

Shapewear, Reinvented
It’s an industry first: no-shame, smile-inducing shapewear designed for all body types from size 6X to XS, centered around self-love. Innovative fabrics, bold colors, and stylish silhouettes have been fit on every single body type — not merely scaled up (or down) for convenience. Every Body Gonna Shine Every single piece is designed to celebrate, hug, and love every single body. It blurs the lines of inner and outerwear with intentional-meets-functional designs, sexy silhouettes, and bold colors and prints you’ll want to show off. So, whether you thought you’d never consider shapewear, or swore you’d never wear it again, YITTY brings an entirely new perspective that gives you the option to tell your story with your body.

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4.0

Great

TrustScore 4 out of 5

3K reviews

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4.0

All reviews

(2,586)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I was not ready to redeem credit this…

I was not ready to redeem credit this time but for some reason the system seemed to be hung up and was not recognizing my response. Therefore I was charged and felt forced to place an order. Very disappointed with the experience this time.

4 September 2025
Yitty logo

Reply from Yitty

Hello Jamie,

We sincerely apologize for the inconvenience you . We understand how frustrating it can be when the system does not function as expected, especially when you were not ready to redeem your credit. We value your feedback and are committed to addressing this matter, so we will be sending you a private message shortly.

Best,
Allison

Rated 5 out of 5 stars

Great customer service

I was not able to find what I was looking for so I contacted the chat service and the person helped me after letting me send a screenshot via email..... then he actually sent me the link of what I was looking for! Helped me greatly! Placed my order within 5 minutes of their help!

30 August 2025
Rated 1 out of 5 stars

Your membership is crazy

Your membership is crazy. Your website is trash that's hard to navigate.

21 August 2025
Yitty logo

Reply from Yitty

Hello Jennifer,

We appreciate your feedback and understand your frustration regarding the membership and website navigation. Our goal is to provide a seamless and enjoyable experience for all our members, and we regret that we have fallen short in your case. We will contact you via private message shortly to address these matters promptly.

Best,
Allison

Rated 1 out of 5 stars

Never received my order

I placed an order in June and still haven’t received it. Called multiple times and no one would give me my money back.

21 June 2025
Yitty logo

Reply from Yitty

Hi Christina,

We sincerely apologize for the frustration and inconvenience you've experienced with your order. We understand how disappointing it is to wait so long without receiving your items, and it's unacceptable that you haven't received the assistance you deserve regarding your refund. Our Member Services Team will be contacting you immediately.

Best,
Kim

Rated 1 out of 5 stars

When i finally decided to use my member…

When i finally decided to use my member credits my order gets canceled and I get charged for another month! 🤬🤬🤬🤬🤬 canceling my membership. Good luck to anyone wanting to cancel their membership too.

11 August 2025
Yitty logo

Reply from Yitty

Hi Jana,

We sincerely apologize for the frustration you've experienced with your recent order and the unexpected charge. We understand how disappointing it can be to have your order canceled, especially after looking forward to using your VIP credits. Our Member Services Team will be contacting you right away.

Best,
Kim

Rated 2 out of 5 stars

Misleading

Seems misleading saying you can cancel your membership before where 6th of the month. But then my order was cancelled too. No fine print anywhere that says anything about this.

16 August 2025
Yitty logo

Reply from Yitty

Hello Madison,

We understand how frustrating it can be when expectations do not align with the experience you have had, especially regarding membership cancellations and order processing. You can rest assured that we are taking this seriously. Our Member Services Team will contact you right away for further assistance.

Best,
Lia

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