While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Automation Company

Written by the company

Toki, Japanese for Time, 時. Toki helps businesses simplify work using ClickUp, monday.com, and smart automation. We work with business owners, teams, and entrepreneurs who feel overwhelmed by tasks, tools, and admin and want systems that genuinely save time instead of creating more noise. As a ClickUp Verified Consultant and Zapier Silver Solutions Partner, we specialise in building clear, practical systems using ClickUp, monday.com, and workflow automation with Zapier. From project management and task organisation to automated workflows and tool integrations, the focus is always the same: reduce friction and give time back. Most clients come to us with tools already in place, but no real structure. ClickUp feels cluttered. monday.com looks good but doesn’t quite flow. Automations exist, but they’re fragile, noisy, or hard to maintain. We step in to simplify. Cleaning up workspaces, designing intuitive workflows, and building automations that run quietly in the background. Our approach is straight-talking and practical. We don’t over-engineer. We don’t push features you don’t need. Everything is designed to be easy to understand, easy to maintain, and easy to use day to day. We work with all types of business and some can be creative and marketing agencies, consultants, service businesses, and fast-moving founders who want clarity, consistency, and less admin in their week. If you’re looking for a ClickUp consultant, monday.com setup support, or automation that actually works, not just looks clever, Toki focuses on systems that last and make work feel lighter.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10, no notes.

I've been working with Jack as a consultant for 3 months now, and he's been incredible. He's set up our ClickUp Automations, and it's made work life flawless. I recommend working with Jack to anyone; he's absolutely sound, and nothing is ever too much. 10/10, no notes.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Expert help from Jack

We brought Jack in because our ClickUp setup had become messy and overwhelming. It technically worked, but no one enjoyed using it. Jack nailed the brief, everything felt calmer and clearer and the team are much happier too.

The automations alone have saved us hours each week, but the biggest win is how simple everything is now. A system that actually fit how we work.

If you’re using ClickUp but feel like you’re only scratching the surface (or avoiding it altogether), this is the help you want. Practical, efficient, and genuinely worth it. I would not hesitate recommending Jack to anyone, absolute pro and he knows his stuff when it comes to ClickUp and Automating your processes

23 January 2026
Unprompted review
toki logo

Reply from toki

I really appreciate it Harley, thank you so much for your review mate! Building your ClickUp and the automations was really enjoyable and thank you again for getting me involved with your ClickUp and Automation project

Rated 5 out of 5 stars

G Signs Experience

We run a car wrapping and signage business in Norwich and were struggling to keep on top of jobs, installs, and customer updates. Jack helped us set up ClickUp properly and automate the admin that was slowing everything down and honestly, I didn’t want to do but you have to do.

Knowing he’s a ClickUp Verified Consultant meant we felt in good hands straight away. Jobs now move through clear stages, updates happen automatically, and the whole team knows what’s going on without chasing messages. He’s straight forward, give really good advice and challenges processes so you think differently about the way you do things which was really refreshing to have.

The automations alone have saved us a lot of time each week, and everything feels far more organised and less stressful with what he has built.

Working with Toki was straightforward and practical. Highly recommended Jack if you want ClickUp to actually work for your business.

23 January 2026
Unprompted review
toki logo

Reply from toki

Thank you Lewis! I really enjoyed building GSigns ClickUp and creating the dashboard and calendar for all the work to be booked in and the automations for after a job is completed too.

Rated 5 out of 5 stars

Really helped simplify my processes

I’m a brand designer and was using ClickUp and Slack to manage projects, but everything felt more complicated than it needed to be. Tasks were spread across lists, messages were getting lost in Slack, and I was constantly double-checking what I’d missed.

Jack helped me simplify the whole setup rather than rebuild everything from scratch. He cleaned up my ClickUp workspace, made the project flow clearer, and set things up so I could see exactly what needed my attention without digging around.

The Slack side was a big improvement too. Project updates now come through in a much more organised way, which means fewer interruptions and less context switching throughout the day.

Working with Toki was really easy. Everything was explained clearly, no jargon, and nothing felt over-engineered. It’s made project management feel lighter and less stressful, which is exactly what I needed.

If you’re a creative using ClickUp and Slack but feel like they’re getting in the way, this kind of setup makes a real difference.

12 January 2026
Unprompted review
toki logo

Reply from toki

Thank you Louis. It was a pleasure work with such a creative agency and all the projects you are dealing with. Took so much pleasure in helping you and your tech stack and organising the projects in ClickUp and Slack!!

Rated 5 out of 5 stars

Literally changed our business

Literally changed our business. We’re the only company in our industry, in the UK, that have this kind of automated process and the statistics are ridiculous. Jack took us from everything being manually done to automating our entire business. I cannot recommend him enough.

22 January 2026
Unprompted review
toki logo

Reply from toki

Thanks Rich. It was amazing to work with such an inspiring company and play a small part in the amount of work and help you provide to young people!

Rated 5 out of 5 stars

Working with Jack has been amazing for…

Working with Jack has been amazing for Interim and our processes. Not only does he hit the brief but he brings new ideas to the automation table which is ideal for someone like me. I come to him with a rough idea of what we need to achieve and he refines it into a slick automation. His work will save me and the business hours - and now I can’t wait to see what else we can partner on throughout the year.

16 January 2026
Unprompted review
toki logo

Reply from toki

Thank you Ginny! It's been brilliant to work with you so collaboratively on the projects and looking forward to this year with some more exciting workflows too :)

Rated 5 out of 5 stars

Jack streamlined and consolidated our client process perfectly

Jack from Toki completely transformed my client acquisition and project process. Being a small agency, our systems are pivotal in how we run our business and keep tabs on our clients. We don't have the benefit of an AM or PM, but Jack pretty much built one of these for us in ClickUp. Everything's now in one place, easy to track, and even shareable with the client, which keeps us all aligned with the project's process and makes us look good as a bonus! I'd highly recommend Jack and Toki for anyone looking to streamline and consolidate their day-to-day admin.

19 November 2025
Unprompted review
toki logo

Reply from toki

Thank you Andy for your review! This was a really enjoyable project to work on and build something where you can use ClickUp to the highest standard and efficiency for your agency. ClickUp build and Zapier automations are my favourite and I'm glad I got to work with you on this. Thank you for trusting me on this project and writing this review, I really appreciate it.

Rated 5 out of 5 stars

Jack has saved me hours upon hours of…

Jack has saved me hours upon hours of work from writing out and keeping track of my clients’ invoices. His explanations of the automations he created and ClickUp were super clear - he was sure to walk me through every step of the way and answer any questions that I had. I couldn’t recommend his and toki’s services enough!

19 December 2025
Unprompted review
toki logo

Reply from toki

Thanks Julien! Really loved working on this ClickUp build with you and then automating it in Zapier. A great project and you were great to work with. I'm glad I made it easy for you and thank you for the kind review.

Rated 5 out of 5 stars

Above and Beyond

Jack went above and beyond to help me with an automation that'll save me a tonne of time and admin to manage, and he made it so it's easily duplicatable and can expand as my client base grows.

Couldn't recommend him any higher!

2 January 2026
Unprompted review
toki logo

Reply from toki

Thank you for your review Will. It was a fun project to work on using Zapier and automating your workflow. I'm so glad it's an easy process for you to rinse and repeat. I always try to make this as simple as possible and glad you have already found it is the case.

Rated 5 out of 5 stars

Toki is a game-changer!

I’ve been working with Jack at Toki on automating and structuring the front and back end of my surveying business, and he has been absolutely incredible throughout the entire process.

From the outset, Jack took the time to genuinely understand how I work, the nature of my service, and the importance of client experience in what I do. Rather than pushing a generic or off-the-shelf solution, he has built something that is truly bespoke and aligned with my professional obligations as a residential surveyor.

Nothing has ever felt like too much to ask. Jack works tirelessly and has accommodated numerous changes along the way, always with patience, clarity, and a genuine desire to get things right. His ability to balance automation with professional judgement has been particularly impressive. He understands where systems should save time, and just as importantly, where human oversight is essential.

Throughout the project, Jack’s thinking around workflows, client journeys, and long-term scalability has been excellent. He has been clear, organised, and collaborative, taking the time to explain options, trade-offs, and best practice at every stage. Communication has been consistent and reassuring, and I’ve felt fully supported throughout.

Jack is very much an investment, but one that is unquestionably worthwhile. The time saved, the structure created, and the confidence it gives me in my processes far outweigh the cost. I’ve come away not only with a much stronger system in place, but with a far better understanding of my own business as a result.

I am genuinely buzzing with the outcome and wouldn’t hesitate to recommend Jack to anyone looking to automate or streamline their business properly, especially if they care about doing it the right way rather than just the quickest way.

5 January 2026
Unprompted review
toki logo

Reply from toki

Thank you for your kind words Joe. It was a real pleasure to take you from where you were to an automated system using Zapier. Thank you for your patience, understanding, collaboration and enthusiasm to get involved as much as you could too. I really enjoyed building this with you and thank you again for such an awesome review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look