I ordered their product from Zalando and got something completely different from what they had shown on the pictures. Instead of a thong it was regular underwear but even more so it was too big, unple... See more
Company replied
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I ordered their product from Zalando and got something completely different from what they had shown on the pictures. Instead of a thong it was regular underwear but even more so it was too big, unple... See more
Company replied
The mobile SMS and email discount codes that are valid for clearance items allow me to afford Yitty. This is the only business that has made receiving SMS updates worth my attention! I am disabled... See more
Navigation of the website is super easy! Even if your preferred color/size is sold out, you can find something similar that you'll love just as much! Size chart is very accurate. Today I used the Wome... See more
I been looking for this under garment for such a long time and finally found it! I came across it in a retail store that gets from several different stores aftermarket. I bought this garment after gai... See more
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I ordered their product from Zalando and got something completely different from what they had shown on the pictures. Instead of a thong it was regular underwear but even more so it was too big, unpleasant to touch and very thick material. After this i would avoid buying anything there for good

Reply from Yitty
I was a member since 2023. I requested to cancel my membership in late 2024, which at that time I had 5 membership credits and was billed shortly after my cancelation for abother credit. My membership was $59 (so about 354 dollars worth of credits). Since my cancelation last year I continually get notices about non payment. Fast forward my sister says hey they have xmas pj's. I long in to use my 6 credits and they are gone. I check my email nothing but marketing emails. I call customer service to be told my credits expired. After I asked a few questions it was clear that I lost my money.
It's definitely not worth in this current climate we are in. In addition to that are the discounts really discounts? When using member credits they add on so many additional fees you wind up paying almost full price... 😠 😡

Reply from Yitty
Charging my credit card on the 6th of the month for VIP credits just to charge me tariffs when I use the credits. I am done with yitty. Go play with somebody else’s income.

Reply from Yitty
I was trying to use Klarna but it wasn’t an option at checkout. It would not allow me click on Klarna.

Reply from Yitty
This company has very unfair business practices. You should offer the sale prices to your VIP customers as well. Are we Not paying for the privilege.

Reply from Yitty
I had a problem with the delivery. I noticed that the Wait is over! email didn’t arrive either. But according to the tracking number, the package had been delivered. Your employee processed a credit and when I went back in to re-order there was a limited time only price. So instead of two bralettes, I was able to order four. Very happy. Thanks!
Why are the tariffs charges so high?? Almost 8 dollar tariff charge on one piece of clothing is actually out of hand. Just insane. As soon as I use my credit I will be canceling my subscription.

Reply from Yitty
I was shocked by the price of the tariff charges, and once I submit this review I will be cancelling my subscription.

Reply from Yitty
How about instead of bringing your politics into your business (terrible business decision, by the way), you make the product in the US.

Reply from Yitty
I always love how easy it is to work and navigate with this company! Love it♡
I have been impressed with the range of options, quick delivery and fit accuracy. I have shopped Yitty more than any other site over the past 6 months.
I have the monthly subscription for VIP, but after this last order, I will be cancelling because not only do they severely overprice everything, then make everything seem like "it's on sale," so you're paying more sales tax since "everything is on sale", so you're paying tax on the "original price". On top of that youre also paying now a tarriff for each item, of $4, so instead of paying maybe $15 on sales tax and stuff, I paid $41 for 4 items, which I already paid for with my VIP subscription. Definitely not saving money at all. Shop somewhere else.

Reply from Yitty

Reply from Yitty
Falsely advertised redemption of points. Points expire before you can stack to use on larger items.

Reply from Yitty
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