Vavista Reviews 

Had to cancel. The fees are crazy!!!! Only take this if you will not need to cancel - sell car, accident ect.

Will not use them again!

Very good experience as conparison others. Much better price for vehicle

Very competitive price for my car with lots of free adds onEasy to complete the additional cover requirements and the payment options. The price of the policy for a 5 star defacto rating is very good.

Brilliant easy to deal with

Nice and easy

I found Vavista via a comparison website. Easy to complete the additional cover requirements and the payment options. The price of the policy for a 5 star defacto rating is very good. Hopefully I will not have to make a claim!

WOW WHAT A SCAM OF AN INSURANCE COMPANY MY WIFES POLICY IS UP FOR RENEWAL BUT WITH HER HAVING STAGE 4 CANCER SHE DOES NOT WANT TO RENEW HER POLICY SO THE COMPANY TRICKED HER INTO SAYING SHE WANTED TO CANCELLE IT SO NOW THEY ARE TRYING TO CHARGE HER 35 POUNDS WHEN ALL SHE WANTED TO DO WAS NOT RENEW IF SHE DOES NOT RESPONDED BY 7.7.25 THERE GOING TO TRY CHARGE HER 75 POUNDS THE POOR WOMAN IS LAID IN HOSPITAL AS IM WRITING THIS REVIEW WITH SOME SORT OF INFECTION AND HAS BEEN FOR OVER A WEEK SO PLEASE BE ADVISED AVOID THIS COMPANY THEY WONT EVEN ANSWER THE PHONE SO IM THINKING OF TAKING LEGAL ADVICE

Found on a comparison site it was straight forward to apply and had an email confirmation almost immediately. Also good price for the level of cover offered.

Used via a comparison site, wasn’t the cheapest option but for very little extra the covered options were so much better.
Text and email confirmation came through straight away

Easy to use web site with efficient and friendly back up

Absolutely abysmal service. Had a payment plan set up which they failed to collect through Direct Debit. And on frequent requests to have them attempt the direct debit they refused to do so. Causing them to now cancel my insurance. I am assuming this is a scam as they are still requesting the full money... Good thing they have the direct debit in place. They can get their money from there.

Excellent and fluid experience changing my car insurance to VaVista, process was straight forward and quick and easy.

Had to cancel insurance due to faulty car had contacted Vavista to let them know a week into the policy, car was eventually collected a month into policy albeit had been sitting in drive unused Obviously had to pay for time insured ,policy had cost £303 so was expecting a reasonable rebate hadn’t banked on a £75 cancellation fee and £77 brokerage fee got £131 back Definitely read the small print before going with these also very unhelpful on phone

Ineffective app and online customer portal. Telephone customer services not much better, agent's knowledge was severely lacking, unsure of how to do anything. Website says my model car dosen't exist. If u want a company you can deal with in a reasonable way, avoid this company like the plague!!!!

Have just phoned up Vanista to cancel my car insurance and it’s definitely not a call centre in Britain, there was lots of noise and shouting which made it hard to hear but I was told that I wud have to pay £93.15 to cancel which equates to nearly 3 months payments, I never used the RAC breakdown cover and I’m up to date with the payments, I’ve just read that it’s a brokerage firm and to be honest I’m more than fuming, I’m 62 yo and this is definitely a contender for rip off Britain!!!!!

Worst company I've ever had the misfortune to use. Call centre is not from the UK and definitely not helpful. Only wanted to cancel my insurance (without paying more than I owe!!). This company has to be a major contributer to the 'rip off Britain' would never use these idiots again even if it means paying a bit more!!

Took this insurance out he use it was the best quote. Whilst waiting for it to start I was asked to send in copies of my driving licence which I did. In the day it started I was emailed to say that having reviewed my policy with the new documentation they would be giving me a refund of £18 odd. But as this is an amendment to the policy they will charge me £50.
Huh! I didn’t ask for the amendment. Also I am now a lower risk but my payments will go up anyway. How does that work.
I phoned them and asked to cancel. I was placed on hold several times I asked to speak to a manager but was told that in the whole building none were available…..
I asked how long it would take for a call back, was told up to 72 hours.
My reaction to this was, what you mean is that I have to keep this policy for a few days so that you can then charge me more for that privilege.

I threatened them with legal action and action in social media. They agreed to cancel and gave me £25 refund.
I am out by about £45 now and I doubt I will get this refund.
I would rather lose that than have to make a claim with them.

I should have checked the reviews first.

I am sure they will post a response which is identical to all of the others. And if they mean what they say then none of us would have had to write these reviews so it is all just a game to them and I would say verging fraudulent.

lets see my insurance gonna start on 30 of june

If anything happen to your car whilst you are with vavista then expect no any help from, not only that, they demand even more money from you (hidden charges with hidden policy). They are a broker and trust me they wont accept they are, but after i attempted several times i got one who was honest enough to admit they are a broker. Avoid broker they are pain when you encounter problem.

Very good price and quick and easy to set up the policy