This it the most ridiculous app ever. Can't watch a game without several buffering issues, pixelization,or just plain black screen. The only clear thing is the 30 minutes of commercials per hour. My w... See more
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TLDR: refused refund despite not offering content they advertised Signed up to watch Women's Rugby world cup in Canada, which they heavily advertised having the rights to. Watched one game succes... See more
F1 Ads are horrible and intrusive. Post race analysis often cut. Other sports matches being transferred to TSN+, making regular TSN subscribers feel obligated to pay more for things that where include... See more
Throughout this World Cup, the TSN streaming experience using the iOS/iPadOS app has been awful. Streaming freezes every 2-3 minutes. Sometimes it freezes indefinitely, requiring closing and reope... See more
1.2
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196 reviews
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I purchased the subscription when I saw…
I purchased the subscription when I saw NHL live, I didn’t realize they didn’t have the rights to stream the playoffs. When I contacted them 10 minutes after they absolutely refused to give me a refund. Saying “we have strict policies to work within, it is in the terms and conditions you agreed to when subscribing” I feel bad for the employees that have to deal with pissed off customers. I will never be using TSN and most certainly will be telling everyone in my path how pathetic this company’s structure is. I will also be spacing myself from any sister companies as I’ve noticed a very similar experience.
28 April 2024
Unprompted review
TSN+ doesn’t work on Samsung Frame tv!!!!
We signed up for TSN + monthly so we could watch golf.
We have a Samsung Frame tv with the TSN app pre loaded.
We can’t watch TSN on our tv and there appears to be no solution.
We have had multiple calls from TSN tech support who ask us to do the same task every time.
It’s been almost a month and there is no update nor any plan to reduce or waive the fees paid.
3 April 2024
Unprompted review
Do not subscribe to TSN if you plan to stream via TV apps
I am a customer in the Ottawa region. For the 2nd game in a row, it says that I cannot view the Sens game because the app thinks I am in the wrong region (I am not - TSN verified that). No VPN use.
For the 2nd games in a row, I called the help line who went through some troubleshooting and then finally admitted that they were having an issue with some TV based apps (Apple TV, LG, etc). This is the 2nd call - 48 hours ago I made the same call and they said they would contact me. They did not.
The support line couldn't tell me anything - it had been sent to technical support and that's all they could say. It had been 48 hours since the last issue - you think they could fix it by then.
On this call, they told me they cannot call me until the problem is fixed but there is no timeframe for resolution. They offered a credit for the time period that the outage lasted (which in my calculation is less than $0.50).
I prepaid for the year and I tried to cancel but I could only cancel my next renewal. I cannot get a refund. I don't want to watch on my computer or phone. On another note, their Twitter support is @TSNHelp suspended for violating the Twitter rules for some reason.
They obviously don't care about their streaming customers. DO NOT PAY TSN upfront for a year.
13 December 2023
Unprompted review
TSN just stole $8 from me
TSN just stole $8 from me. They advertise you can watch the cfl on tsn+ but you can't and when I called to find out what was going on they just tried to upsell me to the full channel and refused to refund my $8 even though it was less than 10 minutes since I ordered. So nice of them to broadcast the Canadian football league but only allow Canadians access to it for way too much money
13 October 2023
Unprompted review
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