This it the most ridiculous app ever. Can't watch a game without several buffering issues, pixelization,or just plain black screen. The only clear thing is the 30 minutes of commercials per hour. My w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
False advertising.
False advertising.. its says ufc and they dont stream it at all and they dont give any kind of refunds.. you pay
customer support is just a guy who do what hes been told .. they wont help they squeeze thay money from you and you will never get it back
WORST app ever!!
DO NOT try anything but watching live! Even then I’ve had the feed randomly dropped. DO NOT attempt to fast forward or rewind. WORST app ever!! Made the mistake of paying for an annual subscription but will definitely cancel.
I got charged without notice and ask…
I got charged without notice and ask for refund immediately and they didn’t send it. They just kept reciting their policies. No respect to customer service. Terrible terrible non existen attention to customer needs or even a sense of fairness and integrity.
Too many adverts
Too many adverts. We're missing the majority of the sport content that we pay for because TSN want to show more and more adverts. Greedy and poor effort to please their consumers.
you can not get through a game without…
you can not get through a game without it freezing up 6 or 7 times when a Comercial co.e on. Then you have to start from. the beginning. Biggest peice of streaming crap out there
TSN very poor quality video the laliga…
TSN very poor quality video the laliga opening game between Barca and Valencia. With the amount of money they charge for subscription please DO better
The worst channel ever
The worst channel ever. You pay to watch commercials. The had the audacity to cut the opening and closing ceremony for commercials. Save your money. So disappointed
Charged me without giving prior notice…
Charged me without giving prior notice for renewal. Canceled my subscription right after receiving invoice and requested refund but they didn't. Dosn't worth at all. This is zero respect to consumers.
TSN no longer for me
Too many stupid ads which I appear to be paying for.. The online presentation menus are a mess and nothing is labelled. Above all, I signed up to watch the olympics and got the terrible CBC which I detest with their ott WOKE COMMENTARY.
purchased the app today and within 15…
purchased the app today and within 15 minutes it was deleted. every live show was laggy and out of sync some worse than others. brand new tv here with the latest tech, no problems on any other streaming platforms. just wasted $22 such a shame was looking forward to some golf and cfl.
It's all about the money $$$
I always subscribe to TSN.ca around events such as the world cup etc. Done it for years this way. I subscribe and cancel on day 1 just not to overpay for something I do not need. This time, they had an offer for about 50$ for 6 months or 20 for 1. Naturally I only needed the one. I subscribed for that and remember cancelling on the spot which is what I always do. It's possible that I forgot to cancel (slight chance), and it's more possible that the cancellation did not go through and I did not pay attention for the confirmation.
After a month I get a message that my subscription automatically renewed.
I call them on the spot to try to get it cancelled and refunded, explaining fully all the reasons. The agent kept on referring to the terms and conditions which do state no refund. Companies with bad customer service do that usually, keep referring you to the terms and conditions making sure you know that you did a mistake (possibly my mistake but not necessarily as explained). I explained that i had no intention at all to use the subscription as the Euro and Copa are over, and explained that it's probably an issue with their system or possibly a mistake. I explained that I NEVER got a renewal notice prior to my subscription, something in this digital 3.0 era and with Bell's tech expertise and budgets someone would expect. Nothing changed, the agent kept on mentioning the same thing. Made me wait on the line for 30 min for a supervisor then asked to call me back. Supervisor called back but could not do anything. Both agents were courteous, but obviously Bell would not give them any leeway to help out their customers. Had that same experience with Bell before which made me run away to another supplier that I have been with for years now.
PS: my connection for this app was so bad on my smart TV, kept on lagging, i think because of their bad bandwidth and how many people were connected yesterday (final) and on big matches.
App is terrible
App is terrible, have to watch ads even with a subscription, volume doesn’t work during the 2024 Wimbledon mens final even with tv volume all the way up. Worst sports streaming platform I’ve come across.
They streamed every games on TSN+…
They streamed every games on TSN+ except the men's finals of Wimbledon! Is this a bait for you to subscribe to main TSN channel. I cancelled and removed the app.
The TSN app and website are terrible…
The TSN app and website are terrible for watching live games. We tried to watch Euro 2024. The app was constantly glitching, pausing, buffering, and sometimes kicking us out completely. It didn’t matter if we tried to watch on our TV or on the iPad. It didn’t matter if we used wifi or data. It was just terrible. TSN tried to blame our internet but TSN was the only streaming that we were having issues with. They were willing to chat and email but could not offer any solutions to the problems that have lasted throughout the tournament.
Absolutely trash!
Everytime I try to watch something it says that my internet is unstable! I have to call in and trouble shoot EVERYTIME. This last time they told me it just won't work because xbox is no longer supported, I need a smart TV. TSN has decided that if I can't afford the latest technology then I am not worthy to watch sports. I am too poor to travel or do concerts, I just want to watch CFL for a little enjoyment but TSN has announced that if I don't come up with money to buy a smart device then I am too poor to enjoy even this for recreation!...even when I PAY for it. Clearly they are the spawn of an oppressive Trudeau government, stomping on those at the bottom!!!
Streaming Euros on TSN Direct
Got TSN Direct to stream the Euros. Only thing that went smoothly was the purchase when they got my payment (no refunds). Absolutely horrible experience. Every time I switch on, the icons for the matches are locked and it takes random clicks and moving between tabs to unlock and get to the live game. Missed the entire first half of the Czech Republic vs Turkey game today with a "Service not available. Try later" message. If anyone is planning to get this to watch the KO stages, think again. If you have another option, go for it. Has to be better than this.
Tsn is dragging down the CFL
Tsn is dragging down the CFL. They allow incompetent commentators to carry on about everything but the game. People don’t care about something that has nothing to do with the game. And so we watch the unprofessional commentators carry on and our Canadian sports suffer
DO NOT SUBSCRIBE TO THEM FOR LIVE…
DO NOT SUBSCRIBE TO THEM FOR LIVE STREAMING FRENCH OPEN. They WILL appear in the search engine but they DO NOT offer streaming of the event despite aggressively advertising their "coverage" of the event. I subscribed to them thinking they were legit and now.. I am just robbed of 19cad... They will NOT reimburse you if you make the same mistake as me. Super misleading of them and downright shady.
the new female panel members
the new female panel members, except 2 of them are not communicators.. laura daikin and hazel may, have figured out how to highlight the sport they are covering. the rest are seemingly competing with other panel members, and the sport being covered for attention. sunday may 5th sportsnet has a female hostess and i had to change the channel. same day world mens u-18 hockey had laura daikin and dave reid at the desk, and it was awesome how they meshed and highlighted the game. just because an announcer gets the job...doesnt mean they know their craft. this is one of big problems with female newbys. i just watch something else, rather than get angry.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








