Tiny Box Company Reviews 

3,828
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 525 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of presentation boxes and gift packaging, noting that items always arrive securely packed and in pristine condition. Many people frequently highlight the exceptional product quality, sturdy materials, and helpful support team that responds quickly to queries. Some reviewers were not happy with delivery services, mentioning significantly delayed parcels and orders that completely failed to arrive on schedule. A few other people also experienced missing items or damaged packaging during transit, leading to frustrating logistical issues. However, despite these occasional setbacks, the vast majority remain eager to place future orders.

What people talk about most

Product

People report positive experiences with product, expressing great satisfaction with the high quality, sturdy... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the boxes are solid, well-made, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting prompt... See more

Order

Reviewers highlight positive aspects of order processing, frequently praising fast delivery times, excellent... See more

Service

Consumers find service to be positive, highlighting prompt delivery, excellent communication, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I buy nearly all my packaging from Tiny Box Company. They have everything I need for my small business; recyclable materials, great prices and lots of colour choices. I make and sell tiny products, so... See more

Company replied

Rated 5 out of 5 stars

Excellent company. I had been looking for quite a while for a certain type of box. Nothing complicated but a smallish square box made from firm cardboard with a telescope style lid that completely cov... See more

Company replied

Rated 5 out of 5 stars

Tiny Box Company never lets me down! They're truly reliable and their quality standards are excellent. My recent order (there have been many over the last 6+ years!) was easy to place, delivered swi... See more

Company replied

Rated 5 out of 5 stars

Excellent service and good prices. I bought some of the book style presentation gift boxes and they're fabulous - really good value for what you get. Delivery has always been on time and efficient ove... See more

Company replied



Company details

  1. Packaging Supply Store

Information provided by various external sources

We at Tiny Box Company specialise in recycled and eco-friendly gift packaging, including gift boxes, gift bags and beautiful accessories. We believe that luxury and beauty need not be compromised when making ethical packaging choices. Don't be fooled by our name, "Tiny Box Company" - our stock is held in one huge warehouse and we carry millions of boxes and bags in stock at all times. We successfully secured funding on the popular TV programme, Dragon's Den, in 2008; we have been steadily growing since and celebrate our 10th birthday this year.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(3,828)

393 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The boxes are good quality and just…

The boxes are good quality and just what I was looking for. Delivery was quick. Very pleased.

13 September 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for sharing your experience. It is great to hear that you are happy with the quality of our deep bangle boxes and our delivery was quick for you.

Rated 5 out of 5 stars

Great products

We order regularly from the tiny box company. Great products, fast delivery and wonderful customer service. Thank you!

20 July 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for your review. We truly appreciate your regular orders and your continued support. It is wonderful to hear that our products, delivery speed, and customer service consistently meet your expectations :)

Rated 5 out of 5 stars

Good quality boxes

Good quality boxes, lovely colour!

5 September 2026
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Reply from Tiny Box Company

Thank you for the feedback! We are glad you love our grey colour and found the boxes to be of good quality. We appreciate your support.

Rated 5 out of 5 stars

Great boxes

4 September 2026
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Reply from Tiny Box Company

We are happy to hear you are pleased with our slim A6 corrugated mailing boxes. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Beautifully packaged and really good…

Beautifully packaged and really good quality boxes. Will be happy to use again. Thank you

11 September 2026
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Reply from Tiny Box Company

Thank you for your lovely review. We are happy to hear you found our square gift boxes of good quality and that they arrived with you packaged with the care we strive for :)

Rated 5 out of 5 stars

QUICK DELIVERY

QUICK DELIVERY, EXACTLY WHAT WE ORDERED

4 September 2026
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Reply from Tiny Box Company

Thank you for the kind review. We are pleased to hear your order was delivered quickly and you were happy with our A4 presentation boxes.

Rated 5 out of 5 stars

Fantastic service

Fantastic service! Fantastic quality. Couldn't be happier with our order and experience

10 September 2026
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Reply from Tiny Box Company

Thank you so much for sharing your lovely experience. We are so happy to hear you received fantastic service and your boxes were the quality you expected. Thank you for choosing us for your print order.

Rated 5 out of 5 stars

BEAUTIFUL AND EXCELLENT QUALITY

These are absolutely beautiful quality gift boxes! Properly packaged and excellent price and delivery .

9 September 2026
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Reply from Tiny Box Company

Thank you for your lovely feedback. We are delighted to hear you are pleased with our small magnetic boxes and found them of great quality. It is great to hear everything arrived properly packaged and on time. We appreciate your support.

Rated 5 out of 5 stars

Very happy with my little green boxes

Very happy with my little green boxes. Tied them with a purple ribbon and they went down a storm!

9 September 2026
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Reply from Tiny Box Company

We are so pleased to hear you are happy with the green credit card boxes. A puple ribbon for a finishing touch sounds lovely. Thank you for your lovely review.

Rated 5 out of 5 stars

Great product and quality highly…

Great product and quality highly recommend

8 September 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for taking the time to leave us feedback. We are glad to hear you are pleased with the quality of your order, and thank you for recommending us!

Rated 5 out of 5 stars

Perfect gift box for scarf

Ordered black gift box to put a handwoven scarf I’d bought for a gift. Box was exactly what I was looking for, really solid & classy looking. Excellent delivery by Evri. Would recommend & buy again

8 September 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the fantastic feedback! We take great care with our packaging to ensure everything arrives safely, so we're glad to hear your boxes arrived perfectly. Thank you for choosing us!

Rated 5 out of 5 stars

Lovely boxes arrived in perfect…

Lovely boxes arrived in perfect condition, well packaged. Perfect for my larger necklaces that don't fit the other smaller boxes I have.

7 September 2026
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Reply from Tiny Box Company

Thank you so much for this lovely review! We are so happy to hear that your boxes arrived in perfect condition and that they are the ideal size for your larger necklaces :)

Rated 5 out of 5 stars

Order received on time and very well…

Order received on time and very well made

8 September 2026
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Reply from Tiny Box Company

Thank you for your review! We are so glad to hear your order arrived on time and that you are pleased with the quality of our earring and shoulder box.

Rated 5 out of 5 stars

It looked exactly as described

It looked exactly as described, and was really good quality too so I was excited to make a present for my friend. Alas, the package ended up in the hands of Evri. Very heartbreaking stress inducing experience, especially when my package was subsequently not delivered 💔 HOWEVER, I emailed Tiny box company and corresponded to the nicest woman from their customer service team (I think) (big up Faith💗) and she ensured it arrived within a day of reaching out for help, and before my friends birthday, so I was able to make the cutest 18th birthday box. It was such a nice experience #wouldrecommend #restoredFAITHinhumanity

31 August 2026
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Reply from Tiny Box Company

Thank you for your fantastic feedback. We know how stressful delivery delays can be, especially for special occasions like an 18th birthday. We are delighted to hear that our lovely Faith, could step in and make things right so swiftly. Thank you for recommending us :)

Rated 5 out of 5 stars

10/10 customer service.

I had a problem with the delivery. I contacted Tiny Box who sorted out a replacement order straight away, no haggling. Which wasn't required, as the delivery company delivered it to a neighbour. Excellent customer service Tiny Box, 10/10. Again my order is of excellent quality. Will be buying again.

7 September 2026
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Reply from Tiny Box Company

Thank you so much for your lovely review! We are absolutely delighted to hear that our customer service team were able to support you straight away, even though the delivery company ended up leaving it safely with your neighbour. Thank you for your continued support and for highlighting our box quality :)

Rated 5 out of 5 stars

Great quality and worth the wait on…

Great quality and worth the wait on deliver

4 September 2026
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Reply from Tiny Box Company

We are happy to hear you found our A4 thin presentation boxes of good quality. Thank you so much for your patience regarding the courier delay, and thank you for taking the time to leave us a review. We are thrilled to hear they were worth the wait.

Rated 5 out of 5 stars

Perfect and great quality

Perfect and great quality

4 September 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you so much! We are thrilled to hear you're happy with the quality and that everything was perfect. We appreciate your support!

Rated 3 out of 5 stars

It was ok

It was ok, the boxes don't seem to be particularly well made. A lot of them were wonky and wouldn't square up. I think for the price you could probably do a little better elsewhere.

4 September 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for your feedback. We are very sorry to hear that your boxes did not meet our usual high standards and were difficult to square up. We take product quality seriously, so we would love the opportunity to make this right for you. Please reach out to our customer support team directly with your order details so we can investigate and arrange a solution.

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