Tiny Box Company Reviews 

3,820
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 525 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of presentation boxes and gift packaging, noting that items always arrive securely packed and in pristine condition. Many people frequently highlight the exceptional product quality, sturdy materials, and helpful support team that responds quickly to queries. Some reviewers were not happy with delivery services, mentioning significantly delayed parcels and orders that completely failed to arrive on schedule. A few other people also experienced missing items or damaged packaging during transit, leading to frustrating logistical issues. However, despite these occasional setbacks, the vast majority remain eager to place future orders.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting sturdy construction, excellent workmanship,... See more

Quality

Consumers find quality to be positive, highlighting sturdy, well-made boxes with luxurious magnetic lids and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising quick shipping, prompt... See more

Order

Users describe positive interactions with order processes, frequently highlighting quick delivery times and... See more

Service

Customers consistently note positive experiences with service, frequently praising prompt delivery, helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I buy nearly all my packaging from Tiny Box Company. They have everything I need for my small business; recyclable materials, great prices and lots of colour choices. I make and sell tiny products, so... See more

Company replied

Rated 5 out of 5 stars

Excellent company. I had been looking for quite a while for a certain type of box. Nothing complicated but a smallish square box made from firm cardboard with a telescope style lid that completely cov... See more

Company replied

Rated 5 out of 5 stars

Tiny Box Company never lets me down! They're truly reliable and their quality standards are excellent. My recent order (there have been many over the last 6+ years!) was easy to place, delivered swi... See more

Company replied

Rated 5 out of 5 stars

Excellent service and good prices. I bought some of the book style presentation gift boxes and they're fabulous - really good value for what you get. Delivery has always been on time and efficient ove... See more

Company replied



Company details

  1. Packaging Supply Store

Information provided by various external sources

We at Tiny Box Company specialise in recycled and eco-friendly gift packaging, including gift boxes, gift bags and beautiful accessories. We believe that luxury and beauty need not be compromised when making ethical packaging choices. Don't be fooled by our name, "Tiny Box Company" - our stock is held in one huge warehouse and we carry millions of boxes and bags in stock at all times. We successfully secured funding on the popular TV programme, Dragon's Den, in 2008; we have been steadily growing since and celebrate our 10th birthday this year.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(3,820)

387 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I would highly recommend...

I've been getting my boxes from Tiny Box for a number of years now. I love the quality of the boxes and the customer service is always fantastic. I would always recommend them if you're looking for any kind of presentation for your products.

16 September 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you so much for your lovely review and continued support over the years! We’re delighted to hear that you’re always happy with the quality of our boxes and the service you receive from us. Your recommendation means a lot to our team, and we look forward to working with you for many more years to come!

Rated 5 out of 5 stars

Great tie boxes.

I ordered two boxes which are very suitable for posting ties as gifts. I ordered one white box and one black box and the package arrived very quickly and the workmanship was excellent. I recommend this product most highly.

13 September 2026
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Reply from Tiny Box Company

Thank you so much for your lovely review! We’re delighted to hear that you’re happy with the quality of our tie boxes. It’s great to hear your order arrived quickly too. Thank you for your recommendation :)

Rated 4 out of 5 stars

Great quality just a little niggle!

The boxes are made well and look lovely, my only issue is the different sized boxes are not the same colour, which I know isn’t a big thing but it is annoying! I like to use packaging which is uniform in colour for my jewellery, but decided to try Tiny Box Company as I wanted to move to more sustainable packaging. I have contacted company with my concerns and they were very responsive saying it is because of using recycled materials, which is understandable. I will see how I get on with this order and how annoying it is as to whether I order again, but I will keep this order as I’m really happy with quality!

13 September 2026
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Reply from Tiny Box Company

Thank you for your review and for choosing us to help make your jewellery packaging more sustainable! We are thrilled you love the high quality and design of the boxes.
As a sustainable business, using recycled materials can sometimes cause slight shade variations between batches and sizes, though we completely understand how important uniformity is for your brand. We are glad our team could assist you quickly and thank you for your feedback.

Rated 1 out of 5 stars

I haven’t received it

I haven’t received it. No contact at all

9 September 2026
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Reply from Tiny Box Company

Thank you for bringing this to our attention. Unfortunately, it appears this shipment has been lost with the courier. We want to make this right for you immediately; please contact our customer services team directly so we can fast-track a replacement or provide a refund for you. We are ever so sorry for the inconvenience caused and look forward to hearing from you.

Rated 5 out of 5 stars

Products arrived earlier than expected

Products arrived earlier than expected, were packages very well and are just right for my requirements.

14 September 2026
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Reply from Tiny Box Company

Thank you for the review! We are delighted to hear that your Kraft 1-Piece Thin A6 Corrugated Postal Gift Boxes arrived ahead of schedule and were packaged safely for transit. It’s wonderful to know they are just right for your requirements, and we truly appreciate your business!

Rated 5 out of 5 stars

I love the quality of these little give…

I love the quality of these little give bags. Everyone comments on them. They're recyclable too, amazing!

28 July 2026
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Reply from Tiny Box Company

Thank you so much for your review! We are very pleased to hear that everyone loves the quality of the extra small gift bags and that you appreciate them being recyclable :)

Rated 5 out of 5 stars

An extremely well engineered product…

An extremely well engineered product using good quality materials and delivered on time.

15 September 2026
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Reply from Tiny Box Company

Thank you so much for the fantastic feedback on our magnetic boxes. We are really happy to hear they arrived in good time. Thank you for your purchase!

Rated 5 out of 5 stars

Beautiful presentation boxes

Beautiful presentation boxes, great ink print quality on them too and the price is excellent for what I needed.

Nice job and very helpful staff 👍🙂

9 September 2026
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Reply from Tiny Box Company

Thank you so much for the wonderful review! We are absolutely delighted to hear that you are happy with the ink print quality and pricing of your personalised thin A6 presentation boxes.
Our team always aims to be as helpful as possible, so your kind words really mean a lot to us. We look forward to working with you again!

Rated 3 out of 5 stars

Tissue paper order not protected

Cardboard outer box crushed. Tissue paper in box had no protection, just put in box. Not even a plastic bag. Result: sone tissue paper unusable. Thankfully, it wasn't raining otherwise it would all have been damaged. This lack of care at Tiny Box, isn't acceptable especially now we are coming into winter with the weather patterns etc. I have always purchased from Tiny Box, but will now be looking elsewhere, as If they cannot be bothered to protect customers orders, why should I be bothered to order from them.

14 September 2026
Rated 5 out of 5 stars

Good quality product

14 September 2026
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Reply from Tiny Box Company

Thank you for taking the time to leave us a review. We’re so pleased to hear that you’re happy with the quality of our small landscape paper gift bag. We really appreciate your feedback!

Rated 5 out of 5 stars

Great - range, service + price

The Tiny Box Company offer a wide range....probably everything you could ever want! We needed some inserts which were easily ordered and turned up well packaged within 2 days - excellent service, great product. good price.

13 September 2026
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Reply from Tiny Box Company

Thank you for your fantastic review. We are pleased to hear that you found the inserts you needed easily and that they arrived safely and quickly. It is great to know our range, pricing, and service met your expectations, and we appreciate your feedback.

Rated 5 out of 5 stars

The boxes are good quality and just…

The boxes are good quality and just what I was looking for. Delivery was quick. Very pleased.

13 September 2026
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Reply from Tiny Box Company

Thank you for sharing your experience. It is great to hear that you are happy with the quality of our deep bangle boxes and our delivery was quick for you.

Rated 5 out of 5 stars

Great products

We order regularly from the tiny box company. Great products, fast delivery and wonderful customer service. Thank you!

20 July 2026
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Reply from Tiny Box Company

Thank you for your review. We truly appreciate your regular orders and your continued support. It is wonderful to hear that our products, delivery speed, and customer service consistently meet your expectations :)

Rated 5 out of 5 stars

Good quality boxes

Good quality boxes, lovely colour!

5 September 2026
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Reply from Tiny Box Company

Thank you for the feedback! We are glad you love our grey colour and found the boxes to be of good quality. We appreciate your support.

Rated 5 out of 5 stars

Great boxes

4 September 2026
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Reply from Tiny Box Company

We are happy to hear you are pleased with our slim A6 corrugated mailing boxes. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Beautifully packaged and really good…

Beautifully packaged and really good quality boxes. Will be happy to use again. Thank you

11 September 2026
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Reply from Tiny Box Company

Thank you for your lovely review. We are happy to hear you found our square gift boxes of good quality and that they arrived with you packaged with the care we strive for :)

Rated 5 out of 5 stars

QUICK DELIVERY

QUICK DELIVERY, EXACTLY WHAT WE ORDERED

4 September 2026
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Reply from Tiny Box Company

Thank you for the kind review. We are pleased to hear your order was delivered quickly and you were happy with our A4 presentation boxes.

Rated 5 out of 5 stars

Fantastic service

Fantastic service! Fantastic quality. Couldn't be happier with our order and experience

10 September 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you so much for sharing your lovely experience. We are so happy to hear you received fantastic service and your boxes were the quality you expected. Thank you for choosing us for your print order.

Rated 5 out of 5 stars

BEAUTIFUL AND EXCELLENT QUALITY

These are absolutely beautiful quality gift boxes! Properly packaged and excellent price and delivery .

9 September 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for your lovely feedback. We are delighted to hear you are pleased with our small magnetic boxes and found them of great quality. It is great to hear everything arrived properly packaged and on time. We appreciate your support.

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