Lovely time celebrating my daughter’s birthday with 6 of her friends. The only two things I would say they could improve on, the split the girls into two lanes which was disappointing as they all want... See more
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Review summary
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Simple check in at reception. Lane was ready. Easy to play. No issues with the playing itself. Website was playing up while trying to book (kept crashing on multiple devices for multiple people), whic... See more
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The experience was good but there were not enough seats for six people allocated to a lane for bowling. Support should be available for people to settle into their lanes and to use the screen and I t... See more
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Great party for my 7 year old and his friends! The host was fantastic considering she was running 2 parties at the same time. The kids enjoyed the songs & having a dance inbetween the bowling & having... See more
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Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Aragon House, MK43 0EQ, Cranfield, United Kingdom
- 0333 034 6100
- www.tenpin.co.uk
4.2
Great
11K reviews
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Overall a good visit
Overall a good visit, staff helpful and polite. Really strange that you are "forced" to sign a waiver saying a member of staff has gone through the rules (laser tag) before you go in and have the rules explained. This seems back to front and the staff say they have no discretion when I raised it
26 August 2026
Reply from Tenpin
Hi Adam
We appreciate your feedback regarding the waiver process for laser tag. We understand how it could seem unusual to sign a document acknowledging rule explanation before the rules are actually presented. We are reviewing our procedures to ensure a more logical and customer-friendly experience for everyone. We're glad our staff were helpful and polite during your visit. Best wishes - Clare
Reply from Tenpin
Thank you for 4 stars! We appreciate your comments. Let us know if there is anything better we can do next time to reach 5 stars :)
Best wishes,
Demi
11 of our family went together
11 of our family went together. The food side needs improving on. We didn’t get what we ordered because one of the cooks went off sick I think.
26 August 2026
Reply from Tenpin
Hi Christine
We appreciate your feedback regarding your family's recent visit. We are concerned to hear about the issues with your food order and the impact of our staffing situation. We are reviewing our kitchen operations to prevent such occurrences. Best wishes - Clare
Great value for money
Great value for money, took the grandkids and they really enjoyed it.
26 August 2026
Reply from Tenpin
Hi Martin
Thank you for your fantastic 5-star review! We're so pleased to hear that you found it to be great value for money and that your grandkids had such a wonderful time. We hope to see you all again very soon! Best wishes - Clare
Good renovation nice and friendly atmosphere
Good experience all around , they improved the facilities, even when busy u don’t have to queue for any of the games, well done
26 August 2026
Reply from Tenpin
Hi Mauro
We're so happy to hear you had a good experience and noticed our facility improvements! We always aim to keep wait times short, even when busy. Thank you for your kind words! Best wishes - Clare
I think it would be a kind gesture to…
I think it would be a kind gesture to allow carers to come free.
26 August 2026
Reply from Tenpin
Hello, thank you for taking the time to leave us a 4 star review! We really appreciate your comments. We offer a concessionary rate Monday-Friday for Seniors (aged 55+), registered charities, youth groups and disabled guests and carers. Our Clydebank, Dundee, Falkirk and Glenrothes venues do offer free entry for carers who have carers cards.
We hope this information helps!
Take care,
Demi
Excellent facilities my grandsons…
Excellent facilities my grandsons enjoyed themselves immensely both in the softplay and amongst the arcade games. Excellent coffee as well.
20 August 2026
Reply from Tenpin
Hi Janet
Thank you for the fantastic 5-star review! We're delighted to hear that your grandsons had such a great time in both the soft play and arcade, and that you enjoyed our coffee. We hope to see you all again soon! Best wishes - Clare
Reply from Tenpin
Hello, 5 stars, wow! Thank you for the lovely review. We hope you visit again soon :)
Best wishes,
Demi
Very good service will be coming again tomorrow.
Good hospitality and has a good experience at ten pin in Crewe.
26 August 2026
Reply from Tenpin
Hi Casey
Thank you for your fantastic 5-star review! We are so pleased to hear that you had a good experience and enjoyed the hospitality at Tenpin Crewe. We hope to see you again very soon! Best wishes - Clare
Avoid on offer days awful!
First time coming here and it was awful. People were throwing the balls in our lane. Some of the teenagers were rowdy around us and hit us with a plastic bowl which they got from the arcade section. Then apologised. It was way too hot inside especially for my 5 year old. And not clean.
26 August 2026
Reply from Tenpin
Hi there
We are very sorry to hear about your first visit being so awful. We sincerely apologize for the disruptive behavior from other customers, the uncomfortable temperature, and the cleanliness issues you experienced. This is certainly not the experience we want for our guests, especially for a family with a young child. Your feedback is extremely important and will be shared with the team to ensure improvements are made. We hope you will give us another chance in the future. Best wishes - Clare
I had forgotten how fun it was the…
I had forgotten how fun it was the manager who booked us in was friendly and made we were aware of everything
26 August 2026
Reply from Tenpin
Thank you for 5 stars! We're thrilled you had fun on your recent visit to Tenpin! We're glad to hear the manager was as friendly as we expected, we hope you had a brilliant time.
All the best,
Demi
Reply from Tenpin
Hi Narinder
Thank you for your lovely 4-star rating! We are so pleased to hear that you had lots of fun and enjoyed your family game with us. We hope to see you again soon! Best wishes - Clare
Great morning laser shooting
Great morning laser shooting. Didn’t know Exeter tenpin had laser shooting. Everything has been refurbished since I last came. Much more likely to come back!
26 August 2026
Reply from Tenpin
Hi Katy
We're so glad you enjoyed your morning laser tag experience and noticed our recent refurbishments! We appreciate you highlighting the positive changes and look forward to welcoming you back soon. Best wishes - Clare
Staff were really good and attentive
Staff were really good and attentive. Everything was clean. Some of the arcade machines needed topping up
26 August 2026
Reply from Tenpin
Hi Matthew
Thank you for your feedback. We're delighted to hear that our team was attentive and that you found everything clean. We appreciate you bringing the arcade machine issue to our attention; we'll look into it. Best wishes - Clare
We had a fabulous time at bowling…
We had a fabulous time at bowling cheshire oaks. Also I didnt realise is was 50% on Tuesday value of money. It spot on .
26 August 2026
Reply from Tenpin
Hi
We're so happy to hear you had a fabulous time and discovered our Tuesday 50% off offer! We appreciate you sharing your positive experience with us. Best wishes - Clare
The male serving at the Walsall branch…
The male serving at the Walsall branch seemed frustrated every time we was showing our tickets
26 August 2026
Reply from Tenpin
Hi there
We appreciate you sharing your experience. We are concerned to hear about the service you received and will address this with our Walsall team. Best wishes - Clare
The Staff were very friendly and served…
The Staff were very friendly and served us promptly and politely
26 August 2026
Reply from Tenpin
Hi Natalie
Thank you for your feedback! We're so pleased to hear that our team provided you with friendly and prompt service during your visit. We appreciate your kind words! Best wishes - Clare
My son loves going tenpin for the…
My son loves going tenpin for the bowling and the arcade machines we try go once every 2 weeks.
26 August 2026
Reply from Tenpin
Thank you taking the time to leave us a review! We're so glad your son enjoys his visits! We look forward to seeing you again in a couple of weeks for some more bowling fun :) If there is anything we can do next time to reach 5 stars please do let us know.
Take care,
Demi
We booked this for our daughter’s…
We booked this for our daughter’s birthday. She had 2 lovely ladies with us the whole time. Interacting with the kids, playing games, dancing and making balloon animals. They even showed the girls how to make them. Above and beyond and my daughter had a fab time.
26 August 2026
Reply from Tenpin
Hi Kelly
Thank you for your wonderful 5-star review! We are so happy to hear that your daughter's birthday celebration was a fantastic experience and that our team went above and beyond to make it special. We appreciate your kind feedback! Best wishes - Clare
Reply from Tenpin
Thank you for the wonderful 5 star review! We're so glad you enjoyed your visit with your grandson and had great fun. We appreciate your comments and lookf forward to welcoming you back soon :)
All the best,
Demi
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