The service was good. It was easier to book this time, not complicated as before, because I even been charged twice before for one booking. We are allowed to request for a lane we want. The plac... See more
Company replied

10 Kingfisher Square, Kingfisher Shopping Centre, Redditch, B97 4EQ Redditch, GB
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The service was good. It was easier to book this time, not complicated as before, because I even been charged twice before for one booking. We are allowed to request for a lane we want. The plac... See more
Company replied
It was terrible my kids playing pool and takes the balls off them and there money they we get kicked out for asking for our money back “no yoir being banned “
Company replied
Absolutely brilliant place. Kids love it. Staff there are fantastic as are customer service if you call them. Absolutely faultless.
Company replied
Lovely friendly staff, including our Host Gem. The lanes are new so the balls don't veer off in a different direction unlike at Rubery location which needs refurbing there lanes. The bowling is... See more
Company replied
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
10 Kingfisher Square, Kingfisher Shopping Centre, Redditch, B97 4EQ, Redditch, United Kingdom
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Reply from Tenpin - Redditch
The service was good.
It was easier to book this time, not complicated as before, because I even been charged twice before for one booking.
We are allowed to request for a lane we want.
The place was clean, specially the toilets.

Reply from Tenpin - Redditch
It was terrible my kids playing pool and takes the balls off them and there money they we get kicked out for asking for our money back “no yoir being banned “

Reply from Tenpin - Redditch
Staff were helpful and facilties (bowling lanes and interactive dart boards) were well maintained. Prices are reasonable.

Reply from Tenpin - Redditch
Absolutely brilliant place. Kids love it. Staff there are fantastic as are customer service if you call them. Absolutely faultless.

Reply from Tenpin - Redditch
Lovely place nice and clean staff was lovely and friendly too

Reply from Tenpin - Redditch
Prices on Tuesdays are fantastic, our bowling and drinks were 50% off!
The decor in there is cool and adds to the fun. Redditch has needed something like this for so long. Go and use it!

Reply from Tenpin - Redditch

Reply from Tenpin - Redditch
Visited on April 25th as a birthday treat. Having booked in advance I annoyed that our lane was being used by another party as over spill. I had to search for a member of staff to get us moved. We were there 15 mins before the booking, as requested on the booking email, whilst waiting for our party to arrive a member of staff came over with the food we had ordered. I explained it was too early and we were waiting for others. She just left the food and went to walk off!! I had to get her back to take the food away and explained we would prefer it after the game.
All in all a nice place but the staff etc are just teenagers who are just following a ‘tick box’ step by step on what to do. Which isn’t great when you are paying over £100 for an hours bowling and a few chicken nuggets

Reply from Tenpin - Redditch
First time attending, bowling was really good had a fab time. The guy behind the bar was so helpful and really pleasant.

Reply from Tenpin - Redditch
James!! He was incredible with the kids, made the experience so much easier and way more fun for them and for me! Highly recommend him and the experience.

Reply from Tenpin - Redditch

Reply from Tenpin - Redditch
Lovely friendly staff, including our Host Gem. The lanes are new so the balls don't veer off in a different direction unlike at Rubery location which needs refurbing there lanes. The bowling is fun, but would be nice too see some music videos on the TV's also not just sport! (Suits men!)
Plenty of toilets although they do need more than one hand dryer or other options to dry hands. Arcades games are good, just be nice to have the Zebra horse racing ones back, my girls loved them previously and would go on 3 or 4 times.
Parking is easy in Car Park 1. Would recommend to others especially for parties which we recently attended for a friends party in March and it was a Sat morning but the whole Centre is parties, they do dancing with the party groups to music, ballon animals and the Birthday child recieves a cute pressie. Plus you can bowl as much as you can achieve in 2 hours which was good too!

Reply from Tenpin - Redditch
Been a few times bowling really good, my daughter had a birthday there and loved it x

Reply from Tenpin - Redditch
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