Booked online arrived with 3 grandchildren over excited and the young men on the till couldn't be more helpful. We had a lovely experience. Very polite members of staff even though it was really busy... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bought the bowling and pizza deal, as thought it would be a nice extra treat while bowling. The game was great, however the pizza could only be described as heated cardboard unfortunately. First time... See more
Company replied
Great experience we attended the 50% off after 6pm sessions. Good bowling and very fun, the employee named Kyle was super friendly and engaged so well with my children. All credit to him for making... See more
Company replied
We had a party for 6, 6 year olds! Value for money was really good, 2 games, pizza, goodie bags, party games including balloon making. The boys loved it! Only thing that let it down was, we ordered... See more
Company replied
Company details
Written by the company
Tenpin Crewe is easy reach from Crewe town centre, Nantwich, Sandbach and across South Cheshire — right on the rail network too, so no excuses. With modern bowling lanes and lane lighting, we’re a solid spot for families and groups in the Cheshire area. And it’s not just bowling. We’ve got karaoke rooms, pool tables and a full arcade to keep things lively. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Crewe, sorted.
Contact info
Phoenix Leisure Park, Dunwoody Way, Crewe, CW1 3AJ, Crewe, United Kingdom
- 0333 034 6100
4.4
Excellent
134 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Booked online arrived with 3…
Booked online arrived with 3 grandchildren over excited and the young men on the till couldn't be more helpful. We had a lovely experience. Very polite members of staff even though it was really busy they were very pleasant towards my grandkids made for a nice few hrs
28 August 2026
Reply from Tenpin - Crewe
Hello Mrs Joanna,
Thank you for taking the time to leave such a wonderful 5-star review! We are so pleased to hear that our team made your visit enjoyable, especially with your excited grandchildren. It's great to know that even during a busy period, our staff were polite and helpful, making for a lovely few hours. We hope to welcome you all back again soon! All the best ~ Laura
Reply from Tenpin - Crewe
Hello Megan,
Thank you for taking the time to rate Tenpin Crewe 4 stars. We appreciate your feedback regarding our cocktails. We are sorry they did not meet your expectations. We hope that your next visit is a 5 star experience. All the best~ Laura
Booked online
Booked online, checked in when we got there, easy process
Grandsons loved it
2 September 2026
Reply from Tenpin - Crewe
Hello Anon,
Thank you for taking the time to rate Tenpin Crewe 5 stars. We are so pleased to hear that the booking and check-in process was easy for you. It's wonderful that your grandsons loved their visit! Thank you for your kind words and we look forward to welcoming you back again soon. All the best ~ Laura
Allways good here
2 September 2026
Reply from Tenpin - Crewe
Hello Kenny,
Thank you for taking the time to rate Tenpin Crewe 5 stars. We are delighted that you always have a good time at when visiting our venue. We hope to welcome you back again soon for another 5 star experience. All the best ~ Laura
Amazing time with my family
Amazing time with my family. Unforgettable experience. I can recommend Tenpin.
26 August 2026
Reply from Tenpin - Crewe
Hi there, thank you for the lovely 5* rating of Tenpin Crewe. We are delighted to hear that you had a fun time with your family and had an unforgettable experience! Our goal is to provide the best entertainment to our customers, and we are ecstatic that we were able to make it happen for you here. We hope to see you again soon for another 5* experience. Best wishes, Jade
We brought our grandchildren for a…
We brought our grandchildren for a treat whilst off school and we all really enjoyed it and will certainly be back and recommend you...
26 August 2026
Reply from Tenpin - Crewe
Hi Susan, thank you for leaving Tenpin Crewe an amazing 5* rating. We are so glad to hear you and your grandchildren had a great time with us during the summer holidays and we can't wait to welcome you all back again soon! Best wishes - Kaylee
Quick friendly service
Quick friendly service, not very busy for a school holiday, guess the price dictates this.
26 August 2026
Reply from Tenpin - Crewe
Hello Martyn, Thank you for taking your time to leave us a 4* review. We are so pleased to hear that you found our service quick and friendly. We will pass your comments onto our team, to help us gain that final star. We do hope to see you again very soon. Many Thanks - Kimberley
The staff were very helpful and…
The staff were very helpful and pleasant. It was our first time bowling and were well looked after and everything was explained clearly
12 August 2026
Reply from Tenpin - Crewe
Hello, Thank you for taking your time to leave us an excellent 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin in Crewe. We are pleased to hear our staff were supportive throughout. We do hope to see you again very soon. Many Thanks - Kimberley
The Crewe branch had a good vibe!
The Crewe branch had a good vibe & staff were friendly and welcoming.
The bowling experience was great.
We also used the arcade with great choice of pool, air hockey, basketball etc.
24 August 2026
Reply from Tenpin - Crewe
Hello
Thank you for your 5-star review! We're so pleased to hear that you enjoyed the atmosphere and found our staff friendly. It's great that you had a fantastic time bowling and exploring our arcade games. We hope to see you again soon! Best wishes - Clare
Very good service will be coming again tomorrow.
Good hospitality and has a good experience at ten pin in Crewe.
26 August 2026
Reply from Tenpin - Crewe
Hi Casey
Thank you for your fantastic 5-star review! We are so pleased to hear that you had a good experience and enjoyed the hospitality at Tenpin Crewe. We hope to see you again very soon! Best wishes - Clare
staff on entry
20 August 2026
Reply from Tenpin - Crewe
Hi Phil, thank you for leaving a 4* review of Tenpin Crewe! We're so glad to hear this. See you again soon! Best wishes-Leila
Great place
Great experience
But when booking online the student discount did not work so paid full price.
20 August 2026
Reply from Tenpin - Crewe
Hi there, thank you for leaving a 4* review of Tenpin Crewe! It's lovely to hear that you had such a great time but we are sorry to hear that you were unable to book with student pricing. Please note that subject to our terms and conditions our student deal is unavailable in school holidays which may be why. We hope to see you again soon! Best wishes-Leila
Fun family time
Went bowling with the family to celebrate my birthday.
I was emailed a voucher before hand as I previously signed up for an app they no longer use, and the voucher was to play 2 games for the price of 1. So for 5 of us, it cost just under £40. I couldn't book normally through the site and then input the code, i had to click a link within the email to book to use the code.
Due to an accident locally, we ran late, but that was all fine as there were plenty of lanes free.
We ordered drinks using the QR code on the lanes. This worked well for my husband, but I had some trouble doing it my self when I came to select the payment method. Drinks arrived quickly.
Everywhere was clean and tidy and any staff we interacted with were pleasant and polite.
Location is great with plenty if parking.
All in all we had a good time (even if I did lose)
20 August 2026
Reply from Tenpin - Crewe
Hi Claire, thank you so much for the excellent 5* review of Tenpin Crewe! We are so pleased to hear you chose to celebrate your birthday with us and had such a good time! We appreciate you sharing your positive experience regarding our clean facilities, pleasant staff, and convenient parking. We also value your feedback about the booking process for the voucher and the slight difficulty you encountered . We are always looking for ways to improve our services and your comments are very helpful. In the meantime, we hope to welcome you all back again soon! Best wishes - Mel
Relaxing atmosphere and not too hectic
Relaxing atmosphere and not too hectic. Staff on soft play was vigilante at all times
17 August 2026
Reply from Tenpin - Crewe
Hi Leigh, thank you for your 4* review of Tenpin Crewe! We're so glad to hear that you enjoyed the atmosphere and found our soft-play staff so vigilant. See you again soon! Best wishes-Leila
A good atmosphere overall
A good atmosphere overall. Nice place to go to with friends or family. Helpful and charming staff.
12 August 2026
Reply from Tenpin - Crewe
Hi Onyanta, thank you for your 4* review of Tenpin Crewe! It's wonderful to hear how much you enjoyed the atmosphere and that you had such a great time with friends and family. We look forward to welcoming you back again soon! Best wishes-Leila
My little girl loves coming here always…
My little girl loves coming here always lots to do for every age staff was lovely and polite helpful nice day out
12 August 2026
Reply from Tenpin - Crewe
Hi Codie, thank you for the fab 5* review for Tenpin Crewe! We're delighted to hear that you enjoy visiting with your daughter and that our team provide a lovely service. We look forward to seeing you again soon! Best wishes - Adelaide
Staff were a massive help!
I was 15 minutes late which was fixed on arrival, the guy who served us also took my order of drinks and was decent enough to bring them to our lanes! He helped with the set up and was a massive help! Thanks Kyle Broadhurst 👍
29 April 2026
Reply from Tenpin - Crewe
Hi David, thank you for the 5* review for Tenpin Crewe! We're thrilled to hear that you had a great visit, that our team were able to assist with your booking time and provided a helpful service. We will be sure to pass on your kind feedback and we hope to see you again soon! Best wishes - Adelaide
Reply from Tenpin - Crewe
Hi Hayley, thank you for your 4* rating for Tenpin Crewe. Thank you so much for your lovely comments! We will be sure to pass your kind comments on. Best wishes, Jade
Bowling good, food terrible
Bought the bowling and pizza deal, as thought it would be a nice extra treat while bowling. The game was great, however the pizza could only be described as heated cardboard unfortunately. First time ive seen two teenage sons leave pizza!
6 August 2026
Reply from Tenpin - Crewe
Hi there, thank you for the 3* rating of Tenpin Crewe. We're glad to hear that the game was great. We are sorry to hear that the pizza was no enjoyable on this occasion! Your feedback is important to us and we will ensure this is passed to the correct teams for future improvement. Best wishes, Jade
Great experience we attended the 50%…
Great experience we attended the 50% off after 6pm sessions.
Good bowling and very fun, the employee named Kyle was super friendly and engaged so well with my children. All credit to him for making an effort. This guy needs a pay rise and some recognition.
12 August 2026
Reply from Tenpin - Crewe
Hi Scott, thank you for leaving a 5* rating for Tenpin Crewe! We're pleased to hear that you were able to take advantage of our 50% off Tenpin Tuesday offer! We really appreciate the comments regarding this member of staff too and will be sure to pass your kind feedback on. Thanks again, we hope to see you again soon. Best wishes, Jade
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.