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Tenpin - Clydebank Reviews 

133
TrustScore 4.5 out of 5

4.4

Units 13-17, Britannia Way, Clyde Shopping Centre, Clydebank, G81 2RZ Clydebank, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Took Cubs from two different Scout Groups on a Thursday evening along with their parents (numbering just under 30 people). The staff could not have been more accommodating, ensuring that food and d... See more

Company replied

Rated 5 out of 5 stars

Due to several road works, we were not going to make our booking. After a phone call, the booking line were able to change my time to slightly later (without any further costs) Staff were very welcom... See more

Company replied

Rated 5 out of 5 stars

Erin was absolutely fantastic, and the day went really smoothly because of her. She was calm and constantly available, in a really busy, hectic environment. Everything ran to schedule, the food arrive... See more

Company replied

Rated 2 out of 5 stars

The visit itself was okay, but straight after booking the karaoke room for 1.5 hours, I noticed they introduced a summer discount. I phoned Tenpin immediately to ask if the promotional rate could be... See more

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin Clydebank is easy reach from Glasgow city centre, Dumbarton, Paisley and across the West of Scotland — a quick trip from the M8 and well worth the journey. With modern bowling lanes and dynamic lighting, we’re a great spot for families, groups and nights out on the west side of Glasgow. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. There’s also a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Clydebank, sorted.


Contact info

  • Units 13-17, Britannia Way, Clyde Shopping Centre, Clydebank, G81 2RZ, Clydebank, United Kingdom

  • 0333 034 6100

4.4

Excellent

TrustScore 4.5 out of 5

133 reviews

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4.4

All reviews

(133)

8,919 reviews in the last 12 months

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Rated 5 out of 5 stars

Had a great time

Had a great time, staff were really nice, will be back

22 July 2026
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Reply from Tenpin - Clydebank

Hello Linda,
Thank you for taking the time to rate Tenpin Clydebank 5 stars. We are so pleased to hear you had a great time and found our staff really nice. We look forward to welcoming you back again soon! All the best ~ Laura

Rated 1 out of 5 stars

Ordered food (attempted)

Ordered food, didn't arrive after 40 minutes, approached bar to enquire. No staff present. Waited a further five minutes for staff who then had to radio for a manager to come who after 10 minutes never appeared. Ended up having to leave due to other engagements. But yeah, zero food, zero staff, zero refund.

22 July 2026
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Reply from Tenpin - Clydebank

Hello Brain,
Thank you for taking the time to rate Tenpin Clydbank 1 star. We are very sorry to hear about your experience with your food order and the lack of staff presence. This is certainly not the standard we aim for, and we will ensure your feedback is passed on for improvements. We hope to welcome you back again soon and that your next experience is a 5 star exprience. All the best ~ Laura

Rated 2 out of 5 stars

Unhelpful staff

The visit itself was okay, but straight after booking the karaoke room for 1.5 hours, I noticed they introduced a summer discount. I phoned Tenpin immediately to ask if the promotional rate could be applied to my booking. I was told that someone would contact me regarding a refund, but nobody bothered to get back to me. This is unacceptable, especially since I spent well over £100 there in a single day. I am highly disappointed with the staff's incompetence and total reluctance to help.

16 July 2026
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Reply from Tenpin - Clydebank

Hi Marcelina, thank you for taking the time to review Tenpin Clydebank. We're glad that you enjoyed your visit but we are sorry to hear that you have found the customer service to be unhelpful. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Clydebank', and we can pass this to the correct team to be looked into. Best wishes - Adelaide

Rated 5 out of 5 stars

Kids absolute loved it

Kids absolute loved it, staff were friendly and very kind, would 100% recommend it. We went to the clydebank one

22 July 2026
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Reply from Tenpin - Clydebank

Hi Caitlin, what a brilliant 5* review of Tenpin Clydebank! We are thrilled the children had such a great time and would 100% recommend us and we can't wait to see you again soon! Best wishes - Mel

Rated 5 out of 5 stars

As always great service and great game

As always great service and great game

25 March 2026
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Reply from Tenpin - Clydebank

Hi Denise, what a fabulous 5* review of Tenpin Clydebank! We are thrilled you always have a great time with us and we can't wait to welcome you back again soon! Best wishes - Mel

Rated 5 out of 5 stars

The family had a great time

The family had a great time, friendly staff and a happy enviroment.

14 July 2026
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Reply from Tenpin - Clydebank

Hi there, thank you for the 5* review for Tenpin Clydebank! We're so pleased to hear that you had a great time with your family, and we can't wait to see you back again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Nice Food

Was in for food, used the app was very straightforward

1 July 2026
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Reply from Tenpin - Clydebank

Hi Julie, thank you for the lovely 5* review of Tenpin Clydebank! We are so pleased you had a great time and enjoyed some of our fab food that we have on offer and we can't wait to see you again soon! Best wishes - Mel

Rated 5 out of 5 stars

Excellent all round

Excellent all round

7 July 2026
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Reply from Tenpin - Clydebank

Hi Jonny, what a brilliant 5* review of Tenpin Clydebank! We are so happy you had an excellent time and we can't wait to see you again soon! Best wishes - Mel

Rated 5 out of 5 stars

Very helpful and sorted my booking

Due to several road works, we were not going to make our booking. After a phone call, the booking line were able to change my time to slightly later (without any further costs)
Staff were very welcoming. The location was clean and bright. Lane was ready on arrival and our food came halfway through the session. Will definitely be back!

7 July 2026
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Reply from Tenpin - Clydebank

Hi Pauline, thank you so much for taking the time to leave a review of Tenpin Clydebank! We are so happy you had a great time, found our venue clean and received excellent customer service throughout! We hope this means you will be visiting us again soon and we look forward to welcoming you back! Best wishes - Mel

Rated 5 out of 5 stars

Great day

Great day. Great staff.

1 July 2026
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Reply from Tenpin - Clydebank

Hello Kyle, Thank you for taking your time to leave us a great 5* review! We are so pleased to hear that you enjoyed your recent visit to our Tenpin at Clydebank. We do hope to see you again very soon. Many Thanks - Kimberley

Rated 4 out of 5 stars

The staff where all lovely

The staff where all lovely

1 July 2026
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Reply from Tenpin - Clydebank

Hello, what a fabulous 4* review of Tenpin Clydebank! We are really happy to see you had a great time and found our team friendly and we very much hope to welcome you back again soon! Best wishes - Mel

Rated 3 out of 5 stars

Food service

Ordered food that took 40 minutes to arrive, asked about my order twice and by the time I got it we were finished bowling and about to leave.

23 June 2026
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Reply from Tenpin - Clydebank

Hello Lucy,
Thank you for taking the time to rate Tenpin Clydebank 3 stars. We're truly sorry the food took so long to arrive, impacting your visit. We hope that the rest of your visit is enjoyable. We hope to welcome you back again soon and that the next visit is a 5 star experience. All the best ~ Laura

Rated 5 out of 5 stars

1st Renton Scout Group

Took Cubs from two different Scout Groups on a Thursday evening along with their parents (numbering just under 30 people). The staff could not have been more accommodating, ensuring that food and drinks got out as quickly as possible, that water was kept refilled as the venue was hot, and that we were all ok and that our needs were met.

The booking was easy, and the 2 games plus meal for £10 per head was amazing value. Will definitely be back again.

24 June 2026
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Reply from Tenpin - Clydebank

Hello Sarah,
Thank you for taking the time to rate Tenpin Clydebank 5 stars. We are so happy to hear that your group had such a wonderful time with us! It is fantastic that our staff provided excellent service, ensuring everyone was comfortable and well-cared for. We appreciate you highlighting the great value and ease of booking; we look forward to welcoming you all back again soon. All the best ~ Laura

Rated 5 out of 5 stars

Taken promptly and on time slot

Taken promptly and on time slot. Great time had with 2 grandchildren.

24 June 2026
Tenpin - Clydebank logo

Reply from Tenpin - Clydebank

Hi William, thank you so much for the fabulous 5* review of Tenpin Clydebank! We are delighted to hear you had a great visit with your grandchildren and we hope to see you all again soon! Best wishes - Mel

Rated 5 out of 5 stars

5 Stars from the P7 pupils who loved…

5 Stars from the P7 pupils who loved all the activities from bowling, pool, arcades and singing extra loud in the karaoke. They loved how clean and well kept everything was and are returning soon for another karaoke session!

17 June 2026
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Reply from Tenpin - Clydebank

Hi there, thank you for the lovely 5* rating of Tenpin Clydebank. We are delighted to hear that the pupils had a fun time enjoying all of our facilities! We hope to see you again soon for another 5* experience. Best wishes, Jade

Rated 5 out of 5 stars

Staff are so friendly

Staff are so friendly

17 June 2026
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Reply from Tenpin - Clydebank

Hi Christine, thanks for the 5* rating of Tenpin Clydebank. We're thrilled you had a good time and that the team proved friendly service.
Take care,
Kirsty

Rated 5 out of 5 stars
Tenpin - Clydebank logo

Reply from Tenpin - Clydebank

Hi Donna, thank you so much for the lovely 5* rating of Tenpin Clydebank. We're so pleased to hear you had a lovely time and that the team provided friendly service.
Take care,
Kirsty

Rated 5 out of 5 stars

Great staff

Great staff, very helpful and great prices for a great bowling experience with my daughter.

17 June 2026
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Reply from Tenpin - Clydebank

Hi Chirs, thank you for leaving Tenpin Clydebank a lovely 5* rating! We are so glad you and your daughter had a great bowling experience! We appreciate your kind words about our staff and prices. We can't wait to see you again in the future! Best wishes - Rosie

Rated 5 out of 5 stars

Kids Birthday Party

Erin was absolutely fantastic, and the day went really smoothly because of her. She was calm and constantly available, in a really busy, hectic environment. Everything ran to schedule, the food arrived (hot) when she said it would, and she was so helpful arranging the cake, sorting party bags and dealing with endless children all wanting her attention. The birthday party was such good value, and Erin made the experience special for the children.

14 June 2026
Unprompted review
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Reply from Tenpin - Clydebank

Hi there,

Thank you for your amazing 5* review at Tenpin Clydebank! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph

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