Lovely time celebrating my daughter’s birthday with 6 of her friends. The only two things I would say they could improve on, the split the girls into two lanes which was disappointing as they all want... See more
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Review summary
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Simple check in at reception. Lane was ready. Easy to play. No issues with the playing itself. Website was playing up while trying to book (kept crashing on multiple devices for multiple people), whic... See more
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The experience was good but there were not enough seats for six people allocated to a lane for bowling. Support should be available for people to settle into their lanes and to use the screen and I t... See more
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Great party for my 7 year old and his friends! The host was fantastic considering she was running 2 parties at the same time. The kids enjoyed the songs & having a dance inbetween the bowling & having... See more
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Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Aragon House, MK43 0EQ, Cranfield, United Kingdom
- 0333 034 6100
- www.tenpin.co.uk
4.2
Great
11K reviews
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powercuts & lost money
£6 went down the drain after trying to play the godzilla kingkong vr game and £2 was lost on the baskeball hoop games. right before the game could even start, the power went out and continued to go out 5 more times. when asked for our £8 back (we paid via coins), we were told to wait for the power to come back on to retrieve our money. what did gaining coins back have to do with the electricity? by this time it was already past 9pm and had to head out as we had children with us that were falling asleep, so we were unable to gain our money back. very disappointing as our first time visiting was good and there were more games available and working compared to this time around.
15 August 2026
Reply from Tenpin
Hello Anon,
Thank you for taking the time to rate Tenpin Birmingham Star City 1 stars. We are truly sorry to hear about the frustrating experience you had during your recent visit, especially with the power outages and the issues with retrieving your money. We understand how disappointing this must have been, particularly with children present. Your feedback regarding the technical difficulties and the handling of your refund request is very important to us and will be shared with our team for immediate review and improvement. All the best ~ Laura
Really nice staff
Really nice staff , very helpful . Enjoyed our time and will
Visit again
26 August 2026
Reply from Tenpin
Hello Gayle,
Thank you for taking the time to rate Tenpin Harpurhey 5 stars! We are so pleased to hear that you enjoyed your time with us and found our staff helpful. We look forward to welcoming you back again soon! All the best ~ Laura
Reply from Tenpin
Hello Rebecca,
Thank you for taking the time to rate Tenpin Swansea 5 stars. We are so pleased to hear that you consistently have such a positive experience with us. We look forward to welcoming you back again soon! All the best ~ Laura
Was a lovely day did not know about…
Was a lovely day did not know about half price drinks after 6pm plus waited 40 mins for our meals
26 August 2026
Disappointing space
Since Covid they have made the bowling seating area so small that it’s not fun or comfortable to enjoy the time with the group your with
A new design where groups can sit opposite each other to fully enjoy the time otherwise you have to sit in a straight line
26 August 2026
Reply from Tenpin
Hello Chrissie,
Thank you for taking the time to rate Tenpin Bexleyheath 3 stars. We appreciate your feedback regarding the seating area. We understand your concerns about the current layout and how it impacts the group experience. We will certainly pass your comments on to the relevant team for consideration. We hope to welcome you back again soon. All the best ~ Laura
We had a blast!
Staff were really awesome and we had a blast! You need a new slush machine as they're really bad.
26 August 2026
Reply from Tenpin
Hello Charlotte, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin in Stafford. We will pass your comments on regarding the slush machine. We do hope to see you again soon. Many Thanks - Kimberley
The staff and manager said no to change…
The staff and manager said no to change our food order. We would have been willing to pay any extra but was not given the choice. We felt very disappointed as the manager was clearly not concerned about customer satisfaction. This issue could have been easily sorted. We did not eat the food that we had to have.
26 August 2026
Reply from Tenpin
Hello Dian,
Thank you for taking the time to rate Tenpin Walsall 1 star. We are truly sorry to hear about your disappointing experience regarding your food order. We understand how frustrating it must have been to not have your request accommodated, especially when you were willing to pay extra. Your feedback is very important to us, and we will ensure this is passed on to the relevant team for future improvements. All the best ~ Laura
Excellent service from Teegan.
Excellent service from Teegan.
Nice and clean bowling area, good facilities.
It is busy for a reason.
21 August 2026
Reply from Tenpin
Hello Ross, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to us and found our facilities clean and tidy. We will pass your lovely comments onto our team. We do hope to see you again very soon. Best Wishes - Kimberley
Don't waste your money!
The website wasn't clear about what we were booking. The booking included a meal for the children which they never got. I made a complaint but no one has been in touch at all. The music is so loud you can't talk to your family members when bowling. The laser tag room is tiny. Don't waste your money!
26 August 2026
Reply from Tenpin
Hello Amanda, Thank you for taking your time to leave us some feedback from your recent visit to us. We are sorry to hear that you did not receive any meals during your recent visit. We will pass your comments onto our team to help us make further improvements. If you would like to reach out to us regarding your recent visit, please do reach out to us on customer.feedback@tenpin.co.uk. Best Wishes - Kimberley
smells like fish
26 August 2026
Quick friendly service
Quick friendly service, not very busy for a school holiday, guess the price dictates this.
26 August 2026
Reply from Tenpin
Hello Martyn, Thank you for taking your time to leave us a 4* review. We are so pleased to hear that you found our service quick and friendly. We will pass your comments onto our team, to help us gain that final star. We do hope to see you again very soon. Many Thanks - Kimberley
Great for the kids
The grandchildren loved it and the lady on reception was very helpful and friendly
26 August 2026
Reply from Tenpin
Hello there, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you and your grandchildren enjoyed our facilities in Stoke! We will pass your lovely comments onto our team. We do hope to see you again very soon. Many Thanks - Kimberley
Booked in for a couple of games with…
Booked in for a couple of games with the family, on arrival we were welcomed with a friendly smile, ordered a couple drinks which was reasonably priced. The place was clean and tidy.
26 August 2026
Reply from Tenpin
Hello Paul, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you and your family enjoyed your recent visit to our Tenpin in Worcester. We will pass your lovely comments onto our team. We do hope to see you again very soon. Many Thanks - Kimberley
Reply from Tenpin
Hello there, Thank you for taking your time to leave us a wonderful 5* review. We are thrilled to hear that you had a great time at our Tenpin in Warrington. We do hope to see you all again very soon. Many Thanks - Kimberley
Bowling and darts was fun but the pizza…
Bowling and darts was fun but the pizza was awful
26 August 2026
Reply from Tenpin
Hello Lewis, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Blackpool. We are pleased to hear that you enjoyed both activities with us. We will pass your comments onto our team regarding the pizza. We do hope to see you again soon. Best Wishes - Kimberley
Took the grand children and had a…
Took the grand children and had a complete blast. Thanks to all the staff at Perdiswell, Worcester, you were amazing 🤩
22 August 2026
Reply from Tenpin
Hello Dawn, Thank you for taking your time to leave us an excellent 5* review. We are thrilled to hear that you and your grandchildren had an amazing time with us! We will pass your lovely comments onto our team. We do hope to see you again very soon. Many Thanks - Kimberley
Reply from Tenpin
Hello there, Thank you for taking your time to leave us an excellent 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin in York. We will pass your lovely feedback onto our team. We do hope to see you again very soon. Many Thanks - Kimberley
Reply from Tenpin
Hello Theresa, Thank you for taking your time to leave us an excellent 5* review. We are so pleased to hear that you had lots of fun at our location in Redditch. We do hope to see you again very soon. Many Thanks - Kimberley
Reply from Tenpin
Hello Sheila, Thank you for taking your time to leave us a lovely 4* review. We are pleased to hear that you enjoyed your recent visit to our Tenpin in Rochdale. We would love to hear more about your recent visit so that we can aim for that final star. We do hope to see you again soon. Many Thanks - Kimberley
Nice and easy to book
Nice and easy to book, quick check in. Lane ready , plenty to do after the game finished.
26 August 2026
Reply from Tenpin
Hello Diane, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you found our booking system easy to use, then were pleased to find your bowling lane ready for your arrival. We do hope to see you again very soon. Many Thanks - Kimberley
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