Protyre Autocare Reviews 

212,743
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 35,554 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient service, noting that jobs are completed very quickly and at extremely reasonable prices compared to other local options. Many consumers also mention that the staff members are exceptionally welcoming, highly knowledgeable, and always ready to help with any vehicle needs in a polite, professional manner. Additionally, people appreciate the clear, detailed explanations provided by the team regarding necessary vehicle repairs and general maintenance work. However, some customers also noted occasional issues with scheduling delays, poor communication regarding follow-up questions, and unexpected administrative errors during their visits.

What people talk about most

Service

Consumers find service to be positive, highlighting efficient staff, prompt tyre fittings, and reliable MOT... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing them as friendly, polite, and very... See more

Price

People report positive experiences with price, often noting that costs are reasonable and competitive... See more

Product

Customers had ambiguous experiences with product, reflecting a mix of satisfaction and recurring issues. Many... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting welcoming staff, efficient work, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Appointments are easy to book online; favorable prices (especially for MoT's); large and comfortable waiting room; friendly and polite staff. Ideally situated for supermarket across the road for those... See more

Company replied

Rated 5 out of 5 stars

I Booked my MOT with Protyre who also carried out the work needed. The staff were very professional and many thanks to Naushad Ahmed who controlled the work, managed to juggle a few other appointm... See more

Company replied

Rated 5 out of 5 stars

Our muffler fell off due to rust and we rolled up without an appointment. Efficient and friendly, parts available immediately—we were able to continue our trip within less than 2 hours! Couldn't have... See more

Company replied

Rated 5 out of 5 stars

Booked an appt to have a nail removed. Staff were welcoming and knowledgable about the process and likely timeframe. Work successfully / quickly completed and at a very reasonable cost. Waiting ar... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info


4.7

Excellent

TrustScore 4.5 out of 5

213K reviews

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4.7

All reviews

(212,743)

33,096 reviews in the last 12 months

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Rated 1 out of 5 stars

I had booked a appointment and was told…

I had booked a appointment and was told would take around 30/40 mins to change 2 front tyres and tracking .i waited 2hours until completed which messed my day up .after the guy said he couldnt reset my tyre pressure as couldnt see how to do it .i didnt pay attention as just wanted to get out of there .straight after driving off had air bag sign come up along with other lights and didnt realise until next day that all controls including horn was not working .i called them they said nothing to do with them tbey dont touch the computer system .but having googled they could of knocked the sensor or broke the sterring coil ? Something like that they said i can go in for diagonistic but im sure they will not admit fault so i dont see the point in going back just wont ever use them again

7 September 2026
Rated 3 out of 5 stars

Called in to get a tyre repair and was…

Called in to get a tyre repair and was told need a new tyre. Opted to change the two on same axle. Was told that tyre brand wasn’t available and best price was for 2 at £180 each approx.
Decided to have a look on line and discovered that I could get the tyre brand I wanted and it would be £40 less from same garage (Protyre Leyland). I booked it.
The fitting and service was excellent. However the initial contact and suggested pricing etc was not.
Have always used this garage for many years. Not so sure anymore

7 September 2026
Rated 2 out of 5 stars

You wanted £900 to replace 3 items on…

You wanted £900 to replace 3 items on my mot
The 1st garage I rang near me to do the same work was £385 so that's less than 1/2 price !!
Also the manager had just sacked a member of staff for not working very hard after his holiday so they were short staffed lol

7 September 2026
Rated 5 out of 5 stars

I turned up without an appointment

I turned up without an appointment. Said I needed 3 new tyres. The guy behind desk looked up my details as I'd used Protyre before and gave me a quote which was very acceptable. I agreed price and offered to come back another time. He said they had a cancellation and could do it now. Sat down and had a free coffee from their machine. The guy doing fitting wonderfully located lock nut which had fallen into space side of boot. Soon had job done and I was paid up and away. Service with a smile 😃

28 August 2026
Rated 4 out of 5 stars

Website need attention

Very professional service at Bideford which advice around correct tyres.

Marked one star down due to the Protyre website not providing the correct option when booking initially, which meant I had to attend Bideford twice. This is no way reflects the quality of service from Bideford.

Please review and update your website to ensure correct tyre speed ratings for electric cars are appropriate.

7 September 2026

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