Protyre is an excellent garage that consistently delivers great service, whether it’s repairs, tyre changes, or an MOT. They always provide useful, honest feedback, and most importantly, they’re a rep... See more
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Went for the 2nd time to Crawley for a ac re gas - price was good and added more discount from my groupon voucher. As before professional attitude and offered a coffee, all good will go again if I ne... See more
Company replied
I found it easy to contact Protyre Crawley, about an air con check and regas for my car. A time and date were booked, which suited me. I delivered the car, and I was surprised at the service and h... See more
Company replied
Easy to book online , great prices BUT the best bit was on the day - fabulous customer service, really friendly staff & sorted my two new tyres & wheel balancing in really good time period so efficie... See more
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Company details
About Protyre Autocare - Crawley
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
76 Ifield Road, West Green, RH11 7BQ, Crawley, West Sussex, United Kingdom
- 01293 612211
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great service
Easy to book online or by phone, excellent service, staff always great, reasonable pricing, would recommend
5 August 2026
Usual trouble free experience- kept…
Usual trouble free experience- kept informed and all work finished on time and as expected and at the cost quoted
5 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent service at West Green Crawley
3 August 2026
Reply from Protyre Autocare - Crawley
Hello Michael,
We're so glad to hear you received excellent service at our West Green Crawley centre. Thank you for sharing your positive feedback.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Crawley
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre is an excellent garage that…
Protyre is an excellent garage that consistently delivers great service, whether it’s repairs, tyre changes, or an MOT. They always provide useful, honest feedback, and most importantly, they’re a reputable team I genuinely trust. I’ve never been pushed into paying for extras I don’t need, and in my experience their prices are fair. I’d recommend them to anyone who wants their car properly looked after.
27 July 2026
Reply from Protyre Autocare - Crawley
Hello Marcin,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Professional
Professional, reliable and friendly team that deliver a perfect job every time at a very reasonable rate.
20 July 2026
Reply from Protyre Autocare - Crawley
Hello Simon,
We would like to thank you for sharing your feedback regarding the service you received.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the Crawley team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Crawley
Hello Colin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
From booking to drop off and being keep…
From booking to drop off and being keep informed of any issues the team were top notch.
22 July 2026
Reply from Protyre Autocare - Crawley
Hello Denis,
We would like to thank you for sharing your feedback regarding the service you received at our Crawley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Greatcgarage Always really helpful and seem to go…
Always really helpful and seem to go above and beyond. Thank you
17 July 2026
Reply from Protyre Autocare - Crawley
Hello Rosemary,
We would like to thank you for sharing your feedback regarding the service you received at our Crawley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Went for the 2nd time to Crawley for a…
Went for the 2nd time to Crawley for a ac re gas - price was good and added more discount from my groupon voucher.
As before professional attitude and offered a coffee, all good will go again if I need anything, thanks
15 July 2026
Reply from Protyre Autocare - Crawley
Hello Lee,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Air con regas
I found it easy to contact Protyre Crawley, about an air con check and regas for my car.
A time and date were booked, which suited me.
I delivered the car, and I was surprised at the service and how quick it was done. And I have noticed an improvement to my car's air con system.
Price wise I found the cost reasonable, compared to other garages I had checked on.
11 July 2026
Reply from Protyre Autocare - Crawley
Hello Gary,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Crawley
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Professional and friendly
Professional and friendly. Keep me up dated with what was wrong and the price.
10 July 2026
Reply from Protyre Autocare - Crawley
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
This time that didn't tell me exactly…
This time that didn't tell me exactly what should I do first time I should fix may roads end second time I had to change the right hand side tyre and made appointment then that asked me to change left side tyre then other appointments they should tell me at first.I am very disappointed by the services.
1 July 2026
Reply from Protyre Autocare - Crawley
Dear Mr Beg ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Crawley branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Extremely good service
Extremely good service. Staff are very friendly and helpful. They give good advice and from seeing customers coming in/out while waiting for my car, they all seemed very satisfied with customer care, would definitely recommend, and very competitive prices.
6 July 2026
Unprompted review
Reply from Protyre Autocare - Crawley
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Again Allan and team came up trumps
Again Allan and team came up trumps, best price for two new tyres for the Rav 4, quickly fitted and back on the road in no time!
1 July 2026
Reply from Protyre Autocare - Crawley
Hello Stephen,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Waited for longer than expected
Waited for longer than expected, but pleased with the service
29 June 2026
My MOT was done in the expected time
My MOT was done in the expected time, excellent service every time.
26 June 2026
Reply from Protyre Autocare - Crawley
Hello Roger,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
always so helpful and efficient
22 June 2026
Reply from Protyre Autocare - Crawley
Dear June,
We appreciate your 5-star review!
We are delighted you had a positive experience with our team at our Crawley branch.
Thank you for your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
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