Protyre Autocare Reviews 

212,826
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 35,458 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and professional staff for consistently delivering prompt, high-quality, and efficient vehicle repairs on multiple occasions. Many people also appreciate the highly competitive prices, clear explanations provided by mechanics, and welcoming atmosphere experienced throughout all routine garage visits. However, some reviewers were not happy with occasional communication breakdowns, unexpected extra charges, and noticeable delays regarding essential vehicle maintenance services. A few other people also felt that unnecessarily long waiting times for retests, scheduling difficulties, and disorganized front desk operations created a genuinely frustrating experience.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting friendly and knowledgeable staff.... See more

Staff

Clients share positive opinions on staff, consistently praising their helpful, friendly, and professional... See more

Price

Consumers find price to be positive and consistently highlight the competitive and fair rates offered.... See more

Product

People report ambiguous experiences with product, reflecting a mix of satisfaction and concerns. Reviewers... See more

Customer service

Reviewers mention positive feedback about customer service, noting that staff are welcoming, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I travelled quite a distance to have my tyres fitted here after hearing good things about the centre in Crymych. And I am so glad that I did! Andy and K.C were outstanding. Customer focused servi... See more

Company replied

Rated 5 out of 5 stars

My Hyundai started overheating suddenly. We were due to take our grandchildren home next day and needed a same day repair. I tried 2 other garages before Pro tyres both were unhelpful. At Protyres Ma... See more

Company replied

Rated 5 out of 5 stars

Called the Winsford branch on Saturday 5/9/26 for an aircon issue. Was booked in for same day. Molly and Charlie were excellent, polite and friendly and nothing was too much trouble. Both were very pr... See more

Company replied

Rated 5 out of 5 stars

Been using protyre for a while now for tyres. Not used any of their other services yet but would have no hesitation in doing so. I am particularly impressed by their consistency and quality with wheel... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info


4.7

Excellent

TrustScore 4.5 out of 5

213K reviews

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4.7

All reviews

(212,826)

33,287 reviews in the last 12 months

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Rated 2 out of 5 stars

Air con regas failed

Air con regas failed. Oil reading on failure reflected catastrophic levels - research highlight cause likely due to technical error in levels input at initial regas.
Full refund received with signpost to have full check of system.

28 August 2026
Rated 5 out of 5 stars

Honest and reliable

Probably the most honest mechanic I’ve found, used them few times now, tyres, MOT and others, never tried to put on extra things, good prices, nice people, definitely recommend them, thanks guys 👍🏽

1 September 2026
Rated 5 out of 5 stars

Satisfied

Knowledgeable, polite, friendly mechanic. All good with the MOT. Also very good price.

3 September 2026
Rated 5 out of 5 stars

Tyre repair

Popped in on my way home as my tyre pressure monitor went off. Turns out I had a nail lodged in the tyre. Mandy and Scott were on hand to fit me in straight away and sort the problem out. Luckily for me it was repair rather than a new tyre. I’ve been using Protyre for a fair number of years now. All the staff are so friendly and will go above and beyond to help. Cannot praise them enough.

1 September 2026
Rated 5 out of 5 stars

Very good

Very good. Service and MOT all done in the allocated time . Staff very helpful.

7 September 2026
Rated 3 out of 5 stars

Booked in for air con regas

Booked in for air con regas, couldn’t get the part so I had to order myself then rebook when I had the part. Rebooked for the fitting and regas and the car makes a loud noice whenever I put on the air con on. Rebooked for Friday to hopefully sort out in the meantime I am unable to use the air con so not great.

7 September 2026
Rated 5 out of 5 stars

Had to get my tyre changed today

(Marsh Barton area)

Had to get my tyre changed today. Had a puncture. We've got a load of miles to do this week. Just really delighted by the service that I got. Got me in on the same day. The chap that served me, I didn't catch his name. Exceptional exceptional service. Thank you very much and I'll be back. Thank you

7 September 2026
Unprompted review
Rated 4 out of 5 stars

Helpfull staff and excellent service

The company lost a star due to your web sight gave the wrong tyre size because Vauxhall changed the tyre size following year. The excellent staff at Barnstaple depot helped me out with the web sight to get the correct tyre size for my Grandland car.

7 September 2026

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