Booked in for a major service and MOT for the 29th June. Unfortunately due to part issues Mr clutch was unable to complete the job until the next day however communication was made with plenty of n... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I go to Mr Clutch every year for a major service and MOT and from booking online dropping off the car and then picking it up when i have had a phone call from them that everything was finished is easy... See more
Company replied
Woke up to a flat battery on a Saturday morning. Had to drive elderly parents home 100 miles away that day. Phone garage and got a new battery ordered and fitted all before lunch time. Great re... See more
Company replied
Another great experience with Mr. Clutch. They’re always honest, reliable, and deliver exactly what they promise. I went in with an engine light issue and was told the part would arrive early next wee... See more
Company replied
Company details
Information provided by various external sources
Mr Clutch Autocentres are nationally recognised as the UK's leading clutch, brake & transmission specialist. With over 45 autocentres throughout the country providing a wide range of garage services that include full car servicing general repairs and MOTs.
Contact info
2 Priory Road, ME2 2EG, Rochester, United Kingdom
- 01634 717747
- customerservices@mrclutch.com
- www.mrclutch.com
4.7
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Mr Clutch
Hi Ian Anderson,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
A faultless experience.
Dave the service advisor, was friendly and professional even though he was extremely busy trying to help everyone in the reception and on the phone. My MOT was carried out on time and the advisory items were explained in detail.
A faultless experience, highly recommended.
9 May 2026
Unprompted review
Reply from Mr Clutch
Hi David Wolsey,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Great communication
Great communication, helpful staff, reasonable prices. Good all round garage whom I trust.
7 May 2026
Unprompted review
Reply from Mr Clutch
Hi Sarah,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Excellent Service
I had my car’s MOT carried out at the Enfield garage and I couldn’t be more impressed with the service. The staff were professional, friendly and knowledgeable. My car was returned in tip top condition and the thorough checks gave me a peace of mind. I highly recommend Mr Clutch to anyone looking for a reliable and trustworthy service.
8 May 2026
Unprompted review
Reply from Mr Clutch
Hi,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Very friendly staff and professional…
Very friendly staff and professional MOT service. Will deffo be back.
8 May 2026
Unprompted review
Reply from Mr Clutch
Hi Brett Temple,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Leyton, London E10 branch
I always go to the Leyton, London E10, branch for an MOT or car service. The mechanics there are great and always do a fabulous job... the manager, Frank, is very helpful and courteous ..
7 May 2026
Unprompted review
Reply from Mr Clutch
Hi Sam,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Mr Clutch Luton 5*
Took my car to Mr Clutch in Luton with a suspected gearbox problem (as indicated by another garage), but Dave and team correctly diagnosed the issue as being an over-stretched gear linkage cable, replacement of which was certainly a lot cheaper than a gearbox repair. This is just the sort of service you want, proving Mr Clutch Luton to be a reliable and trustworthy garage. Now able to change gears without any issues and with total confidence. Very pleased with the outcome!
17 April 2026
Unprompted review
Reply from Mr Clutch
Hi Martin C,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Pleasant staff and good service
6 May 2026
Unprompted review
Reply from Mr Clutch
Hi Mark B,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Reply from Mr Clutch
Hi Steven Plumer,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
New brake pads
Guys did an excellent job cleaning my car's brake system and replacing brake pads. I know it was a lot of work because the system hadn't been cleaned long time. Excellent service.
30 April 2026
Unprompted review
Reply from Mr Clutch
Hi Lukas Ekstowicz,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Reply from Mr Clutch
Hi Gary Coomber,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Would highly recommend to stay away…
Would highly recommend to stay away from Mr clutch in chelmsford awful customer service i booked my car in for aircon regas and when i turnt up they told me i wasnt booked in! but they could do it but i would have to leave the car all day so i did and when i picked it up the price had changed from £120 to £150 for no reason!!
30 April 2026
Unprompted review
Reply from Mr Clutch
Hi Ashley,
Thank you for taking the time to provide your feedback, we're really sorry to hear that you're unhappy with the service that you've received.
We've checked our records, and do not have any invoices in your name, so we're unable to find your booking.
Please can you contact our Customer Services Team, so we can fully investigate your concerns?
Thanks,
Mr Clutch Autocentres
The nicest team around
The nicest team around. Mark is a true stand out as the manager. Super friendly and extremely helpful.
1 May 2026
Unprompted review
Reply from Mr Clutch
Hi Francessca Howard,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Easy to book in
Easy to book in, reasonably priced and great communication from a friendly team.
30 April 2026
Unprompted review
Reply from Mr Clutch
Hi Stephan Smith,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Brilliant service every year
Brilliant every year! Good price, cool discount codes and the manager is really excellent, he has such a positive attitude and always happy to help. Hope he's paid well as it's hard to find great staff these days! :-)Thank you!!!
30 April 2026
Unprompted review
Reply from Mr Clutch
Hi Kate Clark,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Very friendly service
Very friendly service from guy on reception, fair price, MOT and any work done quickly
30 April 2026
Unprompted review
Reply from Mr Clutch
Hi Jenna Duncan,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Previously used their Enfield garage…
Previously used their Enfield garage without issues, but my most recent experience was very disappointing. My car was damaged while in their care, and despite clear evidence, responsibility was initially denied and the matter was handled poorly, with dismissive communication and lack of transparency.
Although they eventually admitted fault after cctv footage and external ombudsman complaint, and paid for the repairs the process was unnecessarily stressful and drawn out.
Due to the noticeable damage and the way it was initially handled, I would not recommend this garage.
11 July 2025
Unprompted review
Reply from Mr Clutch
Hi Linah M,
Thank you for taking the time to provide your feedback, we're really sorry to hear that you're unhappy with the service that you've received.
Please can you contact our Customer Services Team, so we can fully investigate your concerns?
Thanks,
Mr Clutch Autocentres
Reply from Mr Clutch
Hi Miss Natasha Bonsu,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Great honest service
Serviced my car offered a return without charge if my warning light returned. Very helpful and prompt service!
23 April 2026
Unprompted review
Reply from Mr Clutch
Hi Danny Ryder,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Brilliant service
Brilliant service. Manager went out of his way to help
28 April 2026
Unprompted review
Reply from Mr Clutch
Hi Darren Loftus,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
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