iGO4 Reviews 8,660

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 735 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often finding quotes significantly lower than competitors and even their previous year's premiums. The user experience is frequently highlighted as straightforward and easy, with many appreciating the simplicity of the online process and the clarity of information provided. Reviewers also commend the staff and customer service for being helpful, professional, and efficient in resolving queries and assisting with renewals. However, some customers also noted issues with unexpected additional charges or cancellation fees, which they found disproportionate. A few other people also felt that communication regarding policy details, especially concerning optional extras or specific car types like electric vehicles, could be clearer. There were also occasional reports of difficulties reaching customer service, with long wait times and disconnections, and some instances where incorrect information led to frustrating experiences.

What people talk about most

Price

Clients share positive opinions on price, often finding competitive quotes and reasonable premiums. Many... See more

Service

Users describe positive interactions with service. Many customers praise the excellent service, finding it... See more

User experience

People report positive experiences with the user experience. Customers consistently describe the process as... See more

Staff

Consumers find staff to be positive. Many reviewers praise the helpfulness, patience, and professionalism of... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I'm old fashioned, And still prefer to speak to someone when I'm buying or choosing a product. But as far as buying something online i found your site easy enough to navigate, straight forward and I... See more

Company replied

Rated 5 out of 5 stars

I'm an older man and I suffer from anxiety - But your company made things so easy for me and never asked me anything where I would after dig things out of my old drawer to justify certain questions --... See more

Company replied

Rated 5 out of 5 stars

A good experience so far. A reasonable premium and helpful staff I spoke to about resolving a descrepency which was showing on my policy. Hopefully in a years time the renewal premium will be such t... See more

Company replied

Rated 5 out of 5 stars

I have been driving for over 20 years & this is the first renewal quote that I have EVER received that has matched the cheapest quotes from the comparison sites!! It makes life so much easier if you c... See more

Company replied


Company details

  1. Insurance Broker
  2. Insurance Agency
  3. Insurance Company

About iGO4

Written by the company

Why Choose iGO4?

iGO4 insurance provides customers with a range of insurance products, including car insurance, home insurance and van insurance.

We search a range of providers to find our best deals for our customers.

iGO4 has an innovative, new approach to motor and home insurance that puts customers at the heart of what we do. Through the range of iGO4 products, iGO4 Essentials, iGO4 Insurance and iGO4 More, we can deliver an insurance product that is suitable and changeable according to our customers’ needs.”

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4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
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2-star
1-star

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Rated 1 out of 5 stars

Massive renewal hike

Massive renewal hike

29 April 2026
iGO4 logo

Reply from iGO4

Thank you for reaching out and sharing your concern about the recent renewal increase on your policy. I understand that a significant hike can be frustrating. Renewal costs can sometimes rise due to various factors such as changes in risk assessments, claims history, or market conditions. We're sorry to hear of your disappointment with us; we always look to give the best level of service possible to our customers. If you’d be happy to send us an email with your policy number, full address and date of birth to contact@igo4.com, we’ll be happy to answer any questions you have.

Kind regards,

Michelle @ iGO4

Rated 5 out of 5 stars

Easy

Fast, easy and decent price

28 April 2026
iGO4 logo

Reply from iGO4

Thank you for your kind feedback! We're delighted to hear that you found our service fast, easy, and offered at a decent price.

If you need any further assistance or have any questions, please don't hesitate to reach out.

Kind regards,

Darren @ iGO4

Rated 5 out of 5 stars

Just Superb

Just Superb

9 October 2025
iGO4 logo

Reply from iGO4

Thanks a lot for your fantastic feedback! We're delighted to hear you're happy with our service. If there's anything else you need with your Igo4 insurance, feel free to get in touch anytime.

Kind regards,

Darren @ iGO4

Rated 3 out of 5 stars

poor contact

Trying to cancel my policy before renewal has been a nightmare been trying for 3 weeks as there phones just keeps switching between different numbers and you can't cancel on the internet

30 April 2026
iGO4 logo

Reply from iGO4

Thank you for reaching out and bringing this to our attention. I’m really sorry to hear about the difficulties you’ve experienced trying to cancel your policy over the past few weeks.

We understand how frustrating it can be when phone lines are difficult to navigate and online cancellation isn’t available.. If you would like to send us an email with your policy number, full address and date of birth to contact@igo4.com, we can discuss this further with you.

Kind regards,

Michelle @ iGO4

Rated 5 out of 5 stars

Great price insurance

Great price , easy to buy , had a query first day , all sorted quickly and efficiently thank you 🙂

30 April 2026
iGO4 logo

Reply from iGO4

Thank you so much for your kind feedback! We're delighted to hear that you found the price great and the buying process easy. It's also wonderful that we could quickly and efficiently resolve your query on the first day.

If you need any further assistance, please don't hesitate to reach out.

Kind regards,

Darren @ iGO4

Rated 5 out of 5 stars

Fast

Fast, easy, convenient.

30 April 2026
iGO4 logo

Reply from iGO4

Thank you for your review! We're delighted to hear that you found our service fast, easy, and convenient. If you have any questions or need further assistance, please don't hesitate to reach out.

Kind regards,

Darren @ iGO4

Rated 5 out of 5 stars

I had very great experience with your…

I had very great experience with your staff and I found her quite helpful.

29 April 2026
iGO4 logo

Reply from iGO4

Thank you so much for your kind words! We’re delighted to hear that you had a great experience and that our staff was helpful. Your feedback means a lot to us.

If there’s anything else we can assist you with, please don’t hesitate to reach out.

Kind regards,

Chris @ iGO4

Rated 5 out of 5 stars

Good company


Good company

27 April 2026
iGO4 logo

Reply from iGO4

Thank you for taking the time to provide a review and for rating us a 5* company.

If you have questions or queries regarding your policy, feel free to contact us.

Kind regards,

Darren @ iGO4

Rated 5 out of 5 stars

Lovely customer service.Very patient…

Lovely customer service.Very patient staff.Price was reasonable too..would highly recommend iGO4.

29 April 2026
iGO4 logo

Reply from iGO4

Thank you so much for your kind words and positive feedback! We're delighted to hear that you had a lovely experience with our customer service and found our staff patient and our prices reasonable. Your recommendation means a lot to us and the iGO4 team.

If you ever need any further assistance, please don't hesitate to reach out.

Kind regards,

Darren @ iGO4

Rated 5 out of 5 stars

Great insurance they don't hype up the…

Great insurance they don't hype up the price try and keep you as a customer

28 April 2026
iGO4 logo

Reply from iGO4

Thank you for your kind words! We're delighted to hear that you appreciate our straightforward approach and commitment to keeping prices fair. We're always here to offer you the best service and value.

If you ever need any assistance or have questions about your policy, please don’t hesitate to reach out.

Kind regards,

Michelle @ iGO4

Rated 5 out of 5 stars
iGO4 logo

Reply from iGO4

Thank you for reaching out to us to provide your feedback. We understand that having all your services and information consolidated under one website is important to you. At iGO4, we strive to provide a comprehensive and seamless experience to our customers so we are happy to hear we achieved this for you.

If you need anything in the future, please reach out.

Kind regards,

Michelle @ iGO4

Rated 5 out of 5 stars

Amazing customer service fair and…

Amazing customer service fair and clear. staying with this company!!

26 April 2026
iGO4 logo

Reply from iGO4

Thank you so much for your wonderful feedback! We're thrilled to hear that you found our customer service fair and clear. Your loyalty means a lot to us, and we look forward to continuing to serve you.

If you ever need anything, please don't hesitate to reach out.

Kind regards,

Michelle @ iGO4

Rated 5 out of 5 stars
iGO4 logo

Reply from iGO4

Thank you for your kind feedback. We're delighted to hear that you found our service straightforward to use. If you have any questions or need further assistance with your insurance, please don't hesitate to reach out.

Kind regards,

Darren @ iGO4

Rated 5 out of 5 stars
iGO4 logo

Reply from iGO4

Thank you very much for your kind words! We're delighted to hear that you find it great to insure with us. Your satisfaction means a lot to the team.

If you need any assistance or have any questions about your policy, please don't hesitate to reach out.

Kind regards,

Darren @ iGO4

Rated 5 out of 5 stars

An effortless experience insuring my…

An effortless experience insuring my EV, and a really good price for an EV specific insurance

21 April 2026
iGO4 logo

Reply from iGO4

Thank you for sharing your positive experience with insuring your EV through us. We're delighted to hear that the process was effortless and that you found our EV-specific insurance to offer great value.

If you have any questions or need further assistance, please don't hesitate to get in touch.

Kind regards,

Darren @ iGO4

Rated 5 out of 5 stars

Good service and best quotation received

Good service and best quotation received

22 April 2026
iGO4 logo

Reply from iGO4

Thank you very much for your positive feedback. We’re delighted to hear that you received good service and found the quotation to be the best. If you need any further assistance or have any questions, please don’t hesitate to reach out.

Kind regards,

Darren @ iGO4

Rated 5 out of 5 stars
iGO4 logo

Reply from iGO4

Thank you for taking the time to provide a review and for rating us a 5* company.

If you have any queries regarding your policy, feel free to contact us.

Kind regards,

Darren @ iGO4

Rated 5 out of 5 stars

Excellent service and very easy to do

Excellent service and very easy to do

23 April 2026
iGO4 logo

Reply from iGO4

Thank you so much for your kind words! We're delighted to hear that you found our service excellent and easy to use. If you ever need any assistance in the future, please don’t hesitate to reach out.

Kind regards,

Darren @ iGO4

Rated 5 out of 5 stars
iGO4 logo

Reply from iGO4

Thank you for confirming that you received your renewal on time and found it acceptable. We're pleased to hear that everything is in order.

If you have any further questions or need assistance, please don't hesitate to get in touch.

Kind regards,

Chris @ iGO4

Rated 4 out of 5 stars
iGO4 logo

Reply from iGO4

Thank you for your feedback. We're delighted to hear that you found the process easy and straightforward. If you need any further assistance with your Igo4 policy or have any questions, please don't hesitate to reach out.

Kind regards,

Darren @ iGO4

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