Swinton Insurance Reviews 45,778

Staff was very helpful, professional and made sure she mentioned all the options and rights with me. She even called me back when inadvertently I cut our conversation. The price was right, so I secur... See more

I needed home contents insurance. I had already been through 2 other companies who were useless and i was getting very stressed. Then I tried Swinton via go compare. It was simple and easy and ev... See more

I've been with Swinton, a few times over the years. They've always been great. This policy was clear and easy to complete online. Helpful clear explanations of exactly what is covered and best of al... See more

You were competitive in your quote. Although your quote did so 1188 pounds. And when I went through the detail, it had gone up for the same quote to 1400 something, not quite sure why the increase per... See more

I had an issue with the car policy as the registration number on the policy was the old car number. Also the start date was wrong however I was given a full refund. In the circumstances I will be ask... See more

The Person who dealt with my queries -Aiden he was very professional, took his time and made sure I understood my cover. Excellent member of the Swinton team. Aiden was the reason I renewed my cover.... See more

The lady I spoke to worked very hard to sort out a quote for my motorbike and battled tirelessly with certain technical difficulties at her end. Very polite and a very CLEAR and easy to understand vo... See more

Terrible terrible subcontractors from swinton home insurance My boiler is not fixed over 15 days now. After so many phone call over two weeks engineer came on 16th March and within an hour a of him... See more

Very helpful. Great customer service Siya went above and beyond to help resolve my issues.. Siya is a great asset to your company he deserves a pay rise 🌟🌟🌟🌟🌟

Quick and efficient for those who can cope with ‘online’. Fortunately because l am in my nineties, my daughter is able to do these things for me

Very happy with the service provided at a competitive price. I'm not a very computer literate but found the process to complete my application quite straight forward.

I'm a little deaf and the lady the other end was very patient and repeated the questions if I didn't hear them straight away.

Does what it says on the tin. Using Swinton I ended up with the same cover from the same insurer that I had used for years (LV) but at a price £150 less than LV were quoting.

Cannot rate Swinton Insurance highly enough. 5 stars in every way. Great price, excellent customer service, no hassle whatsoever. Awesome!!!

This is the first time I’ve used online to get my insurance I found it was quite straightforward and easy to do I am a 78 year old and not as good other people I would certainly use you again

Listening to one of your agents as he sought to explain many details of the car insurance policy. For me, listening did not help me to take on board all the information. Several times I was asked ifI... See more

Signed up for a van policy for business use, added named drivers, policy came through without named drivers, business stopped, can't get hold of Swinton. Useless help online via an a.i bot with limit... See more

Brilliant online service was with swinton years ago had no problems then and carnt see a problem this rime

Easy to progress and do business with you. Everything was laid out clearly which made the decision to select Swinton easier.

Good price, polite and helpful member of staff when sorting out the insurance on the phone and querying a few issues. Efficient on-line access to insurance docs

I have insured with Swinton before and this experience was no different .. quick and easy to obtain a quote. Payment straight forward. Excellent!

Talking to customer Services once i need some addvice was out of this world . The lady was so helpful and polite, she explain everything. Thanks

I was able to speak to a person not a machine and find a more tailored car insurance for my needs at a realistic price.

The application was well presented and easy to follow. It didn’t disappear if I took time considering different options. It is a decent price.

I have my car with you and your home and contents was at a very realistic price at 56% of what I was being asked to renew.

Abdul sorted my car insurance queries out . And also covered me for contents insurance. Very happy

There was an error when information was transferred from Compare the Market and you know how important information held has to be super accurate to ensure your are covered. I called the helpline and t... See more

these are not swintons as we know it had them for years know problem but then they go to 3rd party for fince and they are rubbish swintons dont deal wih problems

The competence of the person who dealt with my Policy. Lots of helpful advice and options. Talked me through the policy and explained it very well.

Absolutely top notch. I tried so many sites I was fed up with the whole exercise and Swinton was like a breath of fresh air. Took their quote right away.

I am glad that I have an insurance with them. At the moment, I am new to it so I have not explore yet, but enrolling in initial stages were simple and understandable like streight forward. Thanks

Brilliant service by call centre operator who carefully guided me through the process of buying car insurance - and I told her so!

The chap I spoke with was very helpful, he explained everything clearly and gave me what options there was.

Being dealt with a pleasant young man who was helpful and knowledgeable and no fuss. It made such a change

For the first time, I've found an excellent insurance company in terms of price and ease of registration, so I highly recommend them.

We have our car insured with you, which was a good deal so we decided to insure our house with you. I prefer to deal with one company 👍👍

There was an error when information was transferred from Compare the Market and you know how important information held has to be super accurate to ensure your are covered. I called the helpline and t... See more

Taking out insurance was easy with Swinton. The online site was clear and easy to navigate that with a good price should attract many drivers.

I went on to Compare the Market to get a quote for a new car. Swinton came out at £351. I applied and paid and received confirmation. Next day is was told it was rejected. The reason was that I didn't... See more

Swinton Insurance made a mistake in entering my date of birth incorrectly. When informed of this mistake of theirs, instead of putting it right with and apology I was subjected to a lot of unnecessar... See more

The quote was much better than my current insurance company and the cover was better too

Your company sent me a renewal quote on line for £466 wish was an increase of £233 from the previous year, so I went on line and was quoted £244 from your company that is an utter disgrace and money p... See more

Zero issues and great service. Until the 2nd year car sale after 100 days. ZERO OPTION to cancel via the web and a pointless telephone call to be told you haven't tried to insure your new vehicle so... See more

A very conscientious call operator. Took great pains to sort out my policy. My only problem was that I am fairly deaf, even with hearing aids, and I found the operator's accent very difficult to und... See more

Had the misfortune to have a policy with this company. I then changed my car for similar vehicle and then premium double. When I did a comparison quote, you guessed it I got half the premium. When tr... See more

its a lesson in futility.trying to do anything with swinton. dumb useless AI .half an hour of prattle before finally speaking to a person. i was losing the will to live.just put people on the end of... See more

Paid for this policy a month before my current insurance was due, I noticed an annomally concerning the value of the bike I had to Cancelled this insurance on the day of taking it out and was charged... See more

you offered a figure £30 lower than i eventually paid and i when i called to ask why this was i was given a load of claptrap by your agent who didn't understand what i was trying to get across and wh... See more

Well happy with everything that you have done for me happy with everything thank you so much well deserved 5 stars

I called to explain l had forgot to add a claim l had 18 months ago for a leaking underground water pipe, our only claim in 25 years. The quote to add this was a 50% of the initial premium ! I’ve c... See more

Members of the team showed considerable patience with my attempt to rearrange car insurance this year making the whole task simpler than I had anticipated.

£15 to make an online amendment to car insurance? I'm literally doing the work for you? I can understand perhaps charging an admin fee for phone calls where an actual human is doing something but not... See more

Worst experience I’ve ever had .As an on line only policy it’s a slow process They are not clear and don’t go through a confirmation process. I may want to cancel my policy before it started , they c... See more