Hayes & Jarvis Reviews 

This is our fifth holiday arranged by Hayes & Jarvis. We keep using them because they are meticulous and all our travels have been well organised and safe. This time we started at a luxury riverside hotel in busy Bangkok, then a floating hotel on the River Kwai only accessible by boat, followed by a lovely boutique hotel in a calmer Chiang Mai and finally at an elephant camp in the pshest tents we've ever seen - plus we got to feed the elephants!!

Hayes and Jarvis are brilliant.At every stage of the trip from planning to the experience was excellent. The guides were so knowledgeable .The hotels were spectacular and everything was so well organised.

Amazing holiday

Excellent travel company. They listened carefully to what we wanted in our trip to Canada and they didnt disappoint. Whilst we were in Canada, we got caught up in Air Canada’s strike. Our local representative did an amazing job in letting us know there was a problem early in the morning and what our options were in getting a flight home. They managed to find alternative flights and got us home. Disappointed that our holiday was cut short but at least we didnt get stuck for days trying to find flights home. My only issue with the company is that it is impossible to speak directly to managers when issues arise. Everything has to be directed through the local rep. Managers are very shy and seem to be afraid to talk to the customers directly preferring to hide behind their representatives making communication very difficult, particularly when there are big time differences due to the local reps location.

This is the second time we have booked a long haul six week break with Hayes and Jarvis through Andy Finlay. Andy has always been most helpful and conscientious responding to e-mails quickly and efficiently. He is without a doubt a credit to Hayes and Jarvis. Thanks you Andy for all your help

Very prompt and efficient. Adapted tour as requested .

Excellent service. The itinerary created for our upcoming trip to the USA was so comprehensive. Bethany was so friendly, knowledgable and helpful, evey little detail considered. Excited!!

Whilst trying to plan a worldwide holiday I felt listened too & confident that Hayes & Jarvis had the expertise & knowledge to facilitate this.

Very good adviser she spoke with my daughter and planned
Out holiday perfectly ,

I had a fantastic six week tour around Australia, tailored to my specific interests by an experienced expert in the region, and I enjoyed great support during the tour itself to help deal with a couple of minor issues which arose during my trip.

If you want a personal holiday experience then please use this company as trust me you will not be disappointed, be honest with them on what you want from a holiday and they will take care of literally everything for you

Carys joined us in a video call, initially for an hours discussion of our desire to visit Sri Lanka for the first time (at 70).

She sought details of our preferred holiday style then put together a two week tour, with a great variety of sightseeing, with enough time at each stop to avoid “living out of a suitcase”. This was all tailored to our budget and done with just three months leeway, in high season.

She was very knowledgeable and quickly built up a friendly rapport.

Hayes and Jarvis were a fantastic company to support us from the consideration and planning stage for a special holiday through to supporting us in the detailed itinerary to ensure we had so many enjoyable moments to support our celebrations. They made sure that support was always available whilst we were away. I would definitely use Hayes and Jarvis again for any special holiday

Whilst having a great corporate image and clearly having good local connections, I was treated as an individual throughout and a special one at that. Would use them again.

Having used Hayes and Jarvis’ fantastic services a few times, I am always confident that they will be on hand to give us the best trip booking experience possible. Our most recent trip was booked by Beth C, who was so incredibly friendly and helpful when making our booking. I would highly recommend booking through H&J for any future trips you are planning.

From the initial enquiry online everyone I dealt with was excellent. Professional, polite and very quick to respond.
Carys was amazing, really lovely to speak to and after a half an hour call to understand what I was looking for she put together a fabulous itinerary. Changes weren't a problem and she sent through revisions in minutes
Highly recommend Hayes and Jarvis

This was the first time we had used the services of Hayes and Jarvis and the whole trip proved to be first class. The service provided by Thidara Udomritkul here in the UK and Cuilin Groenendyk in Johannesburg was sublime, they were both brilliant and lovely people to deal with over the phone and also on FaceTime.

The resorts ,accommodation , trips and transfers planned to perfection. We had a fantastic 3 week experience in Australia and Singapore. Would highly recommend.

Tailor made trip provided with great attention from Carys. All our questions were answered, nothing was made to be too difficult and the positivity shown by Carys made me feel I was already on holiday.