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Express Appliances Reviews 

2,588
•
TrustScore 4.5 out of 5

4.5

Appliance Rental Service
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Review summary

Created with AI, based on recent reviews

Looking at 523 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the delivery drivers and customer care team are exceptionally polite, friendly, and helpful when setting up household appliances in their homes. Consumers truly love how smooth, fast, and simple the entire rental process is, from placing an order to final installation. Some reviewers were not happy with customer service, reporting that phone staff could sometimes be quite rude and unhelpful when dealing with repair requests. A few customers also noted receiving dirty or faulty appliances that did not work properly or required extra effort to fix.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing delivery drivers and support teams as... See more

Delivery service

Clients share positive opinions on delivery_service, frequently highlighting the speed and efficiency of... See more

Service

Consumers find service to be positive, highlighting fast delivery and professional installation from helpful... See more

Product

Customers consistently note ambiguous experiences with product quality and rentals. While many reviewers... See more

Customer service

People report positive experiences with customer service, noting that the team is extremely professional and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I rented a cooker, the gentlemen who came to Install it were polite down to earth guys . Told me everything they were doing to install the appliance and showed me how everything works on, told me abo... See more

Rated 5 out of 5 stars

Amazing service from start to finish The two guys who came to deliver and install my washing machine went above & beyond! Always so easy to get through to speak with someone …which is rare t... See more

Rated 5 out of 5 stars

I have been renting for 18 months and rent a Washing machine, chest freezer and dishwasher excellent service from start to install. Prices are aggreable. Washing machine broke rang them and had ano... See more

Rated 5 out of 5 stars

The process was so simple and fast , I am truly over the moon with this company . There white goods are in excellent condition , delivery service was hassle free and on time . I feel so secure that if... See more

Company details

  1. Appliance Rental Service
  2. Appliances Customer Service

Written by the company

Electrical appliances available for rent - including kitchen appliances, televisions, home entertainment and technology.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(2,588)

512 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Express Appliances. A1.

Rent several appliances from Express and found them to be a great company. Delivery people always polite and helpful, customer service persons always helpful and friendly.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

So far so good

So far so good, my order was delivered within a few days it wasn’t left but that was ultimately my fault as I didn’t have proof of d.o.b. But after contacting them back mt delivery was rebooked and again within a few days and the response to my email was in seconds not even minutes so fantastic customer service, so as I say so far they have been amazing I’ll update once I receive the product and I’ll hopefully be saying even more positive reviews

22 June 2026
Unprompted review

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