Dacombes Of Wimborne Reviews 

1,823
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 249 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being polite, helpful, and professional, making every interaction pleasant and efficient. The service is frequently highlighted as excellent, with many appreciating the seamless process from product selection to expert installation. People often note the prompt and careful delivery, ensuring appliances are set up perfectly and old ones removed without fuss. Reviewers also value the easy ordering process and the extensive range of products available, often finding competitive prices.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, efficiency, and... See more

Service

Customers consistently note positive experiences with service, praising the professionalism and helpfulness... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the promptness and efficiency of... See more

Product

Users describe positive interactions with product, often highlighting the helpful advice and knowledge of... See more

Order

People report positive experiences with the ordering process, finding it effortless whether done in-store,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ed and Keiren delivered my new built-in oven. So polite and helpful even though they had to slightly adjust cupboard shelf to fit. Delighted with purchase and found shop personnel who rearranged fitti... See more

Rated 5 out of 5 stars

Can't fault it, everything went well from start to finish. The salesman was very helpful and responsive to emails and phone calls, sought out extra information for us and went the extra mile. The de... See more

Rated 5 out of 5 stars

The shop staff were very helpful explaining the range of double ovens available and helping our selection. The oven chosen wasn't in stock so we were kept informed of its status and called as soon as... See more

Rated 5 out of 5 stars

Ed and Kieran were fantastic, wrestling my new washing machine up and awkward flight of stairs on a hot day with no complaints. All set up and working perfectly within about half an hour. Thanks team!... See more


Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Audio Store
  5. TV store
  6. Washer and Dryer Store

About Dacombes Of Wimborne

Written by the company

Local personal service
Dacombes of Wimborne - a proud family-run company offering local personal service to the community of Wimborne and the surrounding Dorset area for over 100 years.

Competitive prices
Shop with us for the latest in Home Entertainment & Domestic Appliances at superstore prices!

Great customer service
Our staff attend regular training with brands such as Bosch, Neff, Samsung, Panasonic, Roberts Radio, Dyson, and Ruark Audio. You can expect to receive expert advice when you visit us.

Where to find us?
Our store is located on Leigh Road, Wimborne at superstore prices.

Personal Service at Superstore Prices

Written by the company

Promise 1

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(1,823)

253 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Buying a new TV.

When we came to the shop about a problem with our TV Mark was very helpful & helped us choose a new one.

It was delivered today & set up by a very pleasant young man,who was very helpful explaining everything to us.

We always go to Dacombes of Wimborne when we need a new appliance rather than a national retailer.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent work from the Dacombes team

We had an emergency need of a new fridge freezer when ours suddenly started malfunctioning and all our frozen food was starting to defrost. A quick call to Dacombes confirmed that they had items available and by lunchtime I was in store choosing a new fridge freezer. It was delivered the next day by two very helpful and friendly chaps Ed and Joe who set up the new one and took away the old one . Overall a great service!

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Helpful and informative member of staff…

Helpful and informative member of staff in store. Delivery guys were friendly, considerate and efficient. The fridge freezer couldn’t be unpacked for a couple of weeks due to kitchen installation but I was assured this wasn’t a problem. It was, in fact, in perfect condition and is up and running. Many thanks.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service throughout…

Exceptional service throughout purchasing and installation process. Knowledgeable, friendly and respectful staff who ensured we fully understood the product. Installation team provided excellent, efficient, serviceband we highly recommend using Dacombes of Wimborne

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, from first enquiry to delivery and fitting. Staff were all courteous and helpful and a pleasure to deal with.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, nothing was too much trouble, everything happened when they said it would, ever so friendly and professional.
Why drive to another supplier, struggle to get your product in the car, then you got to set it up. Lee was brilliant, set up my new TV in minutes. Even had the time afterwards to advise me on my entertainment system that I was having problems with !

2 May 2026
Unprompted review
Rated 5 out of 5 stars

Polite

Polite, friendly service. Delivery was early after confirming I was in. Would highly recommend.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service from salesman Mark and then Ed and Joe for the delivery. The price was very competitive too. We’d definitely recommend you and use you again. Thank you!

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Installation

The installation [of a kitchen extractor fan] was faultless and great care was taken to disturb as little of the existing tile and grouting as possible.
The overall result was brilliant and the kitchen was left clean and tidy.
Highly recommender installers.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Kieran and Lee were really nice chaps

Kieran and Lee were really nice chaps.
They rang to say they were on their way, which was really helpful.
Both were polite and informative.
One thing that was nice is that they were happy, and it made their visit a very enjoyable experience.
They paid attention and took care with the installation, making sure the door fitted correctly, as it was an integrated machine.
I am grateful to Dacombes for their professionalism, and would highly recommend them. Thank you.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

We received great service from Dacombes…

We received great service from Dacombes - the guy in the shop was excellent, very helpful and informative. The delivery guys, Ed and Kieran were equally helpful and delivered our new washing machine effortlessly, arrived on time and took our old one away easily

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service in store

Great service in store. Delivery men excellent, made sure the old dishwasher didn’t leak on the way out and new one was tested before they left. I would recommend Dacombes for all electrical products and I will use them again when needing any replacements.16

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Can't recommend Dacombes highly enough. Our fridge freezer died, found a perfect replacement on Dacombes website, placed the order early afternoon and new one was delivered and installed by 4.30 same day. We had previously used Dacombes when we needed a new washing machine and were equally impressed by their service. I'm a strong supporter of using local businesses and would highly recommend Dacombes

15 April 2026
Unprompted review

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