Forbes Rentals Reviews 

1,479
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 426 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their politeness, friendliness, and helpfulness, often going above and beyond to ensure satisfaction. The service, including delivery and installation, is frequently described as excellent, efficient, and professional, with many appreciating the quick response times and smooth process. People are also very happy with the quality of the products and the helpfulness of the customer service team, who are noted for their clear communication and problem-solving skills. However, some customers also noted that while the service is generally good, they would have preferred a quicker response for appliance breakdowns, despite the company's stated 24-hour callout.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, politeness, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, friendliness, and... See more

Delivery service

People report positive experiences with delivery service, highlighting the helpfulness and professionalism of... See more

Product

Consumers find product quality to be consistently positive, with many expressing satisfaction with the... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ricky and Adam arrived promptly, fitted both the dishwasher and the washing machine with ease. (Also the use of hubbys small hands lol). Both were very polite and they did what they needed to do. From... See more

Company replied

Rated 5 out of 5 stars

Fantastic company. Got a new tv installed by Tony and Ray. Who were polite friendly and helpful setting the tv up. Ive been a customer for 5years at least and have never had any issues. Staff are alwa... See more

Company replied

Rated 5 out of 5 stars

Both Daz and James were extremely polite, friendly and respectful. They removed our old washer, cleaned the area and fitted the new appliance. The appliance was tested and a programme was selected. In... See more

Company replied

Rated 5 out of 5 stars

Woody and Shane did a very efficient and friendly job fitting my new washer, I have been a customer for over 15 years and in that time my washer only had a door replacement. Fantastic service and ver... See more

Company replied


Company details

  1. Appliance Rental Service
  2. Appliance Store
  3. Electrical Equipment Supplier
  4. Electronics Hire Shop
  5. TV store
  6. Used Appliance Store

Written by the company

At Forbes Rentals, we provide the latest high-quality home appliances at competitive weekly or monthly prices. Enjoy flexible upgrade options, and free installation, free same or next day servicing and free repairs. There’s no need to spend extra on parts, and if we can’t fix your appliance we’ll replace it. Providing excellence since 1926 in Home appliance and TV rental. Rent Smart TVs, washing machines, tumble-dryers, washer-dryers, dishwashers, fridge-freezers and cookers as well as floorcare and mobility scooters.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,479)

414 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful Experience

From the moment I called the office and spoke to Elaine in Sales and when my washing machine was delivered by Toby & Ray, my experience with Forbes Rental has been a positive experience. Elaine was very helpful and professional with sorting out the paperwork required for me to rent the washing machine. Very efficient and the delivery slot was put in place very quickly indeed! Toby & Ray was very courteous and the whole delivery experience was quick & professional. They explained how the machine worked and tested the flow of water into the machine to make sure it was in working order. I am truly happy with my new washing machine and how the team at Forbes Rental handled it all.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from

Excellent service from
Enquiry to installation diedra dealt with my enquiry Matt and a temp installed
Outstanding customer service
Deserve a 6 star review
Never change what your doing
Thank you

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Delivery was swift, communication on delivery times excellent. Customer service from initial phone call to installation professional, helpful and quick. Ricky & Ross were polite and informative. Great service all round, would definitely recommend if you’re not sure about how long you’ll need a dishwasher for or accommodating a smaller area of kitchen as was our rationale- went for slimline refurbished Bosch, fits perfectly

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Toby and Ray were both excellent

Toby and Ray were both excellent. They were very kind, friendly, and helpful throughout the visit. They explained everything clearly, worked efficiently, and made sure everything was working properly before they left. Their professionalism and great customer service were much appreciated.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Ricky and Adam did an amazing job.

Ricky and Adam did an amazing job.
Took care in both taken the machine away and bringing in new one.
Very polite and well mannered.
They both sorted out the problem with the filter straight away with no messing about.
All in all it was an amazing service.
Would highly recommend.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Paul and Phil delivery

Paul and Phil were very courteous and helpful and when they fitted the equipment they were very carful with my flooring so not to damage it? They explained how the items worked as in the washing machine and cooker they were wonderful. I really like forbes rentals and have been a client for many years if equipment goes wrong they replace it within days and make no argument about it.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

My mum and I had a washing machine…

My mum and I had a washing machine delivered today from Forbes rentals and we had 2 lovely and kind men Matt and Ross they showed me how to use the machine and they have been to my house before to deliver stuff and all of them times that they have been lovely and friendly so thank you ross and Matt for your lovely service again you both are a credit to Forbes rental xx

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Ross and Ray

Ross and Ray
Delivered my scooter perfectly, very friendly, helpful and showed me how everything worked and helped with the paperwork.

29 June 2026
Unprompted review

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