Dacombes Of Wimborne Reviews 

1,823
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 249 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being polite, helpful, and professional, making every interaction pleasant and efficient. The service is frequently highlighted as excellent, with many appreciating the seamless process from product selection to expert installation. People often note the prompt and careful delivery, ensuring appliances are set up perfectly and old ones removed without fuss. Reviewers also value the easy ordering process and the extensive range of products available, often finding competitive prices.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, efficiency, and... See more

Service

Customers consistently note positive experiences with service, praising the professionalism and helpfulness... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the promptness and efficiency of... See more

Product

Users describe positive interactions with product, often highlighting the helpful advice and knowledge of... See more

Order

People report positive experiences with the ordering process, finding it effortless whether done in-store,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ed and Keiren delivered my new built-in oven. So polite and helpful even though they had to slightly adjust cupboard shelf to fit. Delighted with purchase and found shop personnel who rearranged fitti... See more

Rated 5 out of 5 stars

Can't fault it, everything went well from start to finish. The salesman was very helpful and responsive to emails and phone calls, sought out extra information for us and went the extra mile. The de... See more

Rated 5 out of 5 stars

The shop staff were very helpful explaining the range of double ovens available and helping our selection. The oven chosen wasn't in stock so we were kept informed of its status and called as soon as... See more

Rated 5 out of 5 stars

Ed and Kieran were fantastic, wrestling my new washing machine up and awkward flight of stairs on a hot day with no complaints. All set up and working perfectly within about half an hour. Thanks team!... See more


Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Audio Store
  5. TV store
  6. Washer and Dryer Store

About Dacombes Of Wimborne

Written by the company

Local personal service
Dacombes of Wimborne - a proud family-run company offering local personal service to the community of Wimborne and the surrounding Dorset area for over 100 years.

Competitive prices
Shop with us for the latest in Home Entertainment & Domestic Appliances at superstore prices!

Great customer service
Our staff attend regular training with brands such as Bosch, Neff, Samsung, Panasonic, Roberts Radio, Dyson, and Ruark Audio. You can expect to receive expert advice when you visit us.

Where to find us?
Our store is located on Leigh Road, Wimborne at superstore prices.

Personal Service at Superstore Prices

Written by the company

Promise 1

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(1,823)

253 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dacombes of Wimborne have just installed a media wall…

Dacombes of Wimborne have just installed a media wall which included a new 65 inch TV and an electric log effect fire, also concealed strip lighting. They were led by Chris, and the result has been WOW from start to finish. The design incorporated everything we wanted. The quality of workmanship is outstanding and the team themselves are a pleasure to have working in your apartment. The job only took three days and on two of those days we had five people working here but when they left the apartment was immaculate, as if no-one had been here. We were expecting the finished job to be good having read previous reviews but they exceeded our expectations. FANTASTIC

1 June 2026
Unprompted review
Rated 5 out of 5 stars

As an ex Holmans customer I’m delighted with Dacombes

As an ex Holmans customer , this was my first experience of Dacombes .

It was everything I hoped for .
I thought I had an issue with my Panasonic 4K player .
The young man who dealt with me on Friday was excellent , and Ben who I saw today and who I already knew from Holmans were both as you would expect .
Polite , knowledgeable , courteous and friendly .
It would appear the issue is with my 4K disc .

It was a pleasure dealing with the staff at Dacombes .

Mr Lyons

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Everything went smoothly from ordering over the phone to the delivery and fitting of the appliance and removal of the old one. Staff were very pleasant and informative every step of the way.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Personal and efficient service

Extremely helpful member of staff, Mark, on advice and purchasing of built in microwave. Prompt and organised delivery and installation by two very helpful members of staff. Always a pleasure to shop with them.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

The people in the shop were so helpful and arranged a prompt service, next morning a phone call to say delivery was 15 minutes away then Joe turned up and what excellent service from him and very helpful

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

All the staff have been extremely helpful from in store to the delivery men. Everything has gone smoothly and my appliance was installed, checked it worked and the old one taken away. An excellent service

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Rescued by Dacombes . . Thanks Team

Paul in sales and Ed the brilliant fitter saved the day (my 26 year old Neff hob having been damaged)
They sourced from stock a replacement Neff hob and fitted it in less than 48 hours.
All clean and tidy and it works a treat. Superb service all round . . Thanks a lot.
G
Neff N30

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Great personal service

Great experience as soon as I went into Dacombes , met with friendly smile and was given lots of help deciding which tv was right for my needs by Ben.
Delivered on time and set up by Ed who was very thorough and extremely knowledgable , on the whole a very pleasing experience , good reason to buy from local retailers .

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Best shopping experience ever

The shop service was great. The sales people were knowledgeable, polite, and very understanding, the delivery and installation team was the best we have ever experienced.
100 % right down the line
John and Anne Welton

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Happy and Impressed

We're delighted with our new Miele integral dishwasher and the efficiency of Dacombes. It was fitted within 5 days of ordering. The fitters were very polite, friendly and professional and made a quality job of installation.

13 May 2026
Unprompted review

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