Dacombes Of Wimborne Reviews 

1,824
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 249 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being polite, helpful, and professional, making every interaction pleasant and efficient. The service is frequently highlighted as excellent, with many appreciating the seamless process from product selection to expert installation. People often note the prompt and careful delivery, ensuring appliances are set up perfectly and old ones removed without fuss. Reviewers also value the easy ordering process and the extensive range of products available, often finding competitive prices.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, efficiency, and... See more

Service

Customers consistently note positive experiences with service, praising the professionalism and helpfulness... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the promptness and efficiency of... See more

Product

Users describe positive interactions with product, often highlighting the helpful advice and knowledge of... See more

Order

People report positive experiences with the ordering process, finding it effortless whether done in-store,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ed and Keiren delivered my new built-in oven. So polite and helpful even though they had to slightly adjust cupboard shelf to fit. Delighted with purchase and found shop personnel who rearranged fitti... See more

Rated 5 out of 5 stars

Can't fault it, everything went well from start to finish. The salesman was very helpful and responsive to emails and phone calls, sought out extra information for us and went the extra mile. The de... See more

Rated 5 out of 5 stars

The shop staff were very helpful explaining the range of double ovens available and helping our selection. The oven chosen wasn't in stock so we were kept informed of its status and called as soon as... See more

Rated 5 out of 5 stars

Ed and Kieran were fantastic, wrestling my new washing machine up and awkward flight of stairs on a hot day with no complaints. All set up and working perfectly within about half an hour. Thanks team!... See more


Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Audio Store
  5. TV store
  6. Washer and Dryer Store

About Dacombes Of Wimborne

Written by the company

Local personal service
Dacombes of Wimborne - a proud family-run company offering local personal service to the community of Wimborne and the surrounding Dorset area for over 100 years.

Competitive prices
Shop with us for the latest in Home Entertainment & Domestic Appliances at superstore prices!

Great customer service
Our staff attend regular training with brands such as Bosch, Neff, Samsung, Panasonic, Roberts Radio, Dyson, and Ruark Audio. You can expect to receive expert advice when you visit us.

Where to find us?
Our store is located on Leigh Road, Wimborne at superstore prices.

Personal Service at Superstore Prices

Written by the company

Promise 1

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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5.0

All reviews

(1,824)

254 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience

Can't recommend Dacombes highly enough. Our fridge freezer died, found a perfect replacement on Dacombes website, placed the order early afternoon and new one was delivered and installed by 4.30 same day. We had previously used Dacombes when we needed a new washing machine and were equally impressed by their service. I'm a strong supporter of using local businesses and would highly recommend Dacombes

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

On Sunday our integrated dishwasher decided to expire, we dropped into the shop first thing Monday morning and by 1100 on Tuesday a new one had been installed and was ready to go!
Great service from the shop and the delivery/fitting team.
Thank you.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Sony TV day

Joe and Ed installed my new television recently bought from Dacombes of Wimborne with professionalism. They installed all the channels i would be using along with their passwords and answered all the queries I had, and there were a few. Th work area was left clean and tidy. Thank you Joe and Ed.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a tv for a vulnerable customer…

Ordered a tv for a vulnerable customer on the Monday and it was delivered and fitted on Wednesday. I asked the installer to keep me appraised of how the fitting was progressing. I was kept informed. The installer showed the customer how to use the tv remote and the simplest way to get back to tv should she get confused. The installer then called me to inform me that all was fitted and the customer was extremely happy with her new tv. Excellent service in my opinion.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent all round service

Joe, Keiran and Ed were brilliant. They arrived as expected and were friendly and professional. They set straight to work and thought carefully about where and how best to fit things. They worked hard as a team throughout and left everything clean and tidy when they had finished. They briefly ran through how the new appliances worked, ready to answer any questions and telling us that we could contact them with any further questions or issues.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

New TV and sound system

I purchased a new tv & sound system from Dacombes. The whole process from visiting the shop & getting great advice on what would be best for me, to the installation & set up process was professional and very helpful.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Service with a smile

From the first contact in store Mark was brilliant with his knowledge about the product and went through the ordering process.He went on to book the products in for delivery after they received them and was very flexible on dates as we're 30 miles from the store. The two delivery lads that turned up set up my products and went through the products with me,very cheerful and professional and would really recommend this company when thinking of buying their products.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Dacombes helpful and quick…

Dacombes helpful and quick service.fitters amazing,polite and took away old machine and new replacement quickly.helped show me how to use new machine.

19 March 2026
Unprompted review

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