Dacombes Of Wimborne Reviews 

1,812
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 251 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the helpfulness, professionalism, and friendliness of the staff, from sales to delivery and installation teams. The service is frequently described as excellent, efficient, and smooth, with many appreciating the ease from ordering to installation. Reviewers praise the delivery service for being prompt, on time, and careful, often including removal of old appliances and thorough installation. Customers also appreciate the knowledgeable advice, competitive pricing, and the extensive range of products available.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their expertise, knowledge, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the ease, efficiency, and... See more

Delivery service

Consumers find delivery service to be positive, highlighting excellent and fast delivery, often with... See more

Product

People report positive experiences with product, often highlighting the helpful advice and knowledge of staff... See more

Order

Clients share positive opinions on the ordering process, with many reviewers finding it easy and effortless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Can't fault it, everything went well from start to finish. The salesman was very helpful and responsive to emails and phone calls, sought out extra information for us and went the extra mile. The de... See more

Rated 5 out of 5 stars

Ed and Kieran were fantastic, wrestling my new washing machine up and awkward flight of stairs on a hot day with no complaints. All set up and working perfectly within about half an hour. Thanks team!... See more

Rated 5 out of 5 stars

Ed and Keiren delivered my new built-in oven. So polite and helpful even though they had to slightly adjust cupboard shelf to fit. Delighted with purchase and found shop personnel who rearranged fitti... See more

Rated 5 out of 5 stars

The shop staff were very helpful explaining the range of double ovens available and helping our selection. The oven chosen wasn't in stock so we were kept informed of its status and called as soon as... See more


Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Audio Store
  5. TV store
  6. Washer and Dryer Store

About Dacombes Of Wimborne

Written by the company

Local personal service
Dacombes of Wimborne - a proud family-run company offering local personal service to the community of Wimborne and the surrounding Dorset area for over 100 years.

Competitive prices
Shop with us for the latest in Home Entertainment & Domestic Appliances at superstore prices!

Great customer service
Our staff attend regular training with brands such as Bosch, Neff, Samsung, Panasonic, Roberts Radio, Dyson, and Ruark Audio. You can expect to receive expert advice when you visit us.

Where to find us?
Our store is located on Leigh Road, Wimborne at superstore prices.

Personal Service at Superstore Prices

Written by the company

Promise 1

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(1,812)

242 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent all round service.

Mark was very good in helping us choose the right TV, he went through the different models in our price range and explained things in an understanding manner.
The chap who set up the TV was very pleasant and helpful and explained the fundamentals very well.
We would certainly recommend Dacombes to anyone looking for first rate service in a pleasant environment.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend

Can't fault it, everything went well from start to finish. The salesman was very helpful and responsive to emails and phone calls, sought out extra information for us and went the extra mile. The delivery went without a hitch, the two delivery guys were on time and very efficient and friendly. We were Holman customers until the two companies merged and it looks like the excellence will continue.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Firstly, the shop staff (Jakub and ?) were very helpful in ensuring our replacement induction hob would match the dimensions of our existing, (no longer made) hob.
The delivery men (Ed and Kieran) then took time over modications to accommodate a different power connection on the new hob.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Explaining everything clearly. Patient and friendly. Very good, quick and efficient service. Nothing was too much trouble. Thank you

15 June 2026
Unprompted review
Rated 5 out of 5 stars

So much nicer than buying online

The shop has an extensive range of equipment on display. The staff are knowledgeable and couldn't be more helpful. No query was too small to respond to. A thoroughly pleasant experience and I wouldn't hesitate to use Dacombes for future purchases.

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Daccombes were brilliant

Daccombes were brilliant. Ordering online was easy.
The guys called 10 minutes before to check it was OK to come. The 2 gentlemen that came were fantastic. Made sure my washing machine was working with no leaks etc.
what a difference by using a local family business. Will always use Daccombes in the future. Thank you.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Dacombes of Wimborne have just installed a media wall…

Dacombes of Wimborne have just installed a media wall which included a new 65 inch TV and an electric log effect fire, also concealed strip lighting. They were led by Chris, and the result has been WOW from start to finish. The design incorporated everything we wanted. The quality of workmanship is outstanding and the team themselves are a pleasure to have working in your apartment. The job only took three days and on two of those days we had five people working here but when they left the apartment was immaculate, as if no-one had been here. We were expecting the finished job to be good having read previous reviews but they exceeded our expectations. FANTASTIC

1 June 2026
Unprompted review
Rated 5 out of 5 stars

As an ex Holmans customer I’m delighted with Dacombes

As an ex Holmans customer , this was my first experience of Dacombes .

It was everything I hoped for .
I thought I had an issue with my Panasonic 4K player .
The young man who dealt with me on Friday was excellent , and Ben who I saw today and who I already knew from Holmans were both as you would expect .
Polite , knowledgeable , courteous and friendly .
It would appear the issue is with my 4K disc .

It was a pleasure dealing with the staff at Dacombes .

Mr Lyons

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Everything went smoothly from ordering over the phone to the delivery and fitting of the appliance and removal of the old one. Staff were very pleasant and informative every step of the way.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Personal and efficient service

Extremely helpful member of staff, Mark, on advice and purchasing of built in microwave. Prompt and organised delivery and installation by two very helpful members of staff. Always a pleasure to shop with them.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

The people in the shop were so helpful and arranged a prompt service, next morning a phone call to say delivery was 15 minutes away then Joe turned up and what excellent service from him and very helpful

27 May 2026
Unprompted review

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