Citalia Holidays Reviews 

Great customer service. Leanne was very knowledgeable and helped me book my holiday with ease. Would highly recommend

Very helpful operator who listened to the details of the multi-centre package requested and then made suggestions where appropriate. Looked up details whilst we were speaking. Sent details very promptly.

Louise made a very quick response to my initial enquiry and kept in contact until booking was confirmed with the hotel. Very friendly but professional approach and gave good information about renewing passport. Payment of deposit easy to complete on phone.

Abbie was extreme helpful and knowledgeable, getting answers to any queries before I committed myself to booking

perfect went over detail explained everything . Kate Barton was so friendly patient and knowledgeable 10/10

The person who did my booking was very helpful and pleasant, but there was a problem with the booking system which meant it took longer than expected.

Agent was very professional, knowledgeable, friendly and helpful

Abbie made the entire experience easy. I didn't quite know how to encompass all the areas I knew I wanted to visit within a single holiday. Her expertise and direction helped bring my plan to fruition.

Our personal travel planner for our holiday, Artan, was fantastic! He proposed multiple options for our honeymoon, all of which offered us a different take on our original idea for a multi-centre holiday. After looking over the options, we selected one and he has made the whole experience really effortless. He has gone through all the finer details with us and made us feel like we were at the centre of the planning process. He also provided us with excellent local knowledge about the other things we could do in the areas we will be visiting which really helped us to capture a sense of how special our honeymoon will be.

Super efficient. We had an outline plan and Leanne modified it and we booked. So easy!

The team really are experts in their field with a genuine love for Italy. It's great to speak to someone who has visited the area you are looking to holiday in.

Great help when booking and options checked out quickly and efficiently.

Expert advice and guidance. Thanks Lucy

Louise has booked two holidays for me for 2026. She has been continually supportive and very patient changing hotels and arranging tours especially in small group bookings when you have to please everybody - nothing was too much trouble!

I have been booking with C’Italia for several years now and they have always been consistent with planning as they know exactly what is required with my airline choice and hotel accommodation.

Talking to the Citalia Rep. Katie Barton was as always a very pleasant experience. She is always friendly and helpful. Booking our holiday was quick and easy.

Patient, knowledgeable, and professional. Thank you to Karen.

Katie was so helpful and responsive to our needs for flights at more suitable times.She was also knowledgable about the hotel and surrounding area.She was patient pleasant and personable .Excellent service.

Excellent service as usual.
Always friendly and helpful. Abbie was particularly very pleasant to deal with.

Leanne was excellent in all aspects

Excellent customer service from Leanne. She understood exactly what we wanted and sorted it all out quickly and easily. Third time booking through Citalia and would definitely recommend!