CheapTickets.nl Reviews 

32,131
TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 5 out of 5 stars

it is already 6 days ago and still no tickets arrived you told me that wood be in 4days, I am getting a bit nerves .Ik ga nu verder in het Nederlands, na contact te hebben gehad met Bianca was het pr... See more

Company replied

Rated 1 out of 5 stars

Really bad experience. I bought a ticket for a flight and there was so many extra fees that came afterwards (if they would let know in the beginning I would be more prepared or decide to look elsewher... See more

Company replied

Rated 5 out of 5 stars

It was realy goog and it has no complicatons so every body uses your services will definitly feel satisfied with your service

Rated 4 out of 5 stars

The best ever is considering the lowest class under the klarna payment method.. people can meet there beloved ones after many years of being away from home..

Company details

  1. Airline Ticket Agency
  2. Car Rental Agency
  3. Flights Search Site
  4. Travel Agency
  5. Travel Aggregator

Written by the company

Cheaptickets.nl is een van de grootste online aanbieders van vliegtickets. Wij vergelijken alle vluchten, van alle airlines naar alle bestemmingen gemakkelijk voor jou. Zoek, boek en betaal in 5 eenvoudige stappen.

Written by the company

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Your Guide To The Best Flight

Met meer dan 20+ jaar ervaring

4.0

Great

TrustScore 4 out of 5

32K reviews

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Asks customers to review

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4.0

All reviews

(32,131)

6,372 reviews in the last 12 months

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Rated 5 out of 5 stars

Top!

Top!!!!!!!

30 January 2026
CheapTickets.nl logo

Reply from CheapTickets.nl

Hallo Steven,

Bedankt voor de leuke recensie! We zijn blij te horen dat je een goede ervaring met ons hebt gehad.
We zien je graag terug op onze website.

Met vriendelijke groet,
Peter
CheapTickets

Rated 5 out of 5 stars

very good company booked my flight from…

very good company booked my flight from bali to amsterdam only for €1200 and I flight with business class great service and good prices!

16 November 2025
CheapTickets.nl logo

Reply from CheapTickets.nl

Hello Ben,

Thank you for the nice review! We are glad to hear that you had a good experience with us.

We hope to see you again soon on our website.

Kind regards,
Peter
CheapTickets

Rated 5 out of 5 stars

After my journeys

After my journeys

1 February 2026
CheapTickets.nl logo

Reply from CheapTickets.nl

Nara, we're thrilled to see your positive feedback. Thank you for booking with CheapTickets!

Kind regards,
Peter
CheapTickets

Rated 5 out of 5 stars

Competitive prices

21 October 2025
CheapTickets.nl logo

Reply from CheapTickets.nl

Thank you for the great review, Mario Jorge! We look forward to seeing you again soon on our website.

Kind regards,
Mark | Customer Service
CheapTickets.

Rated 4 out of 5 stars

Goed web site

Easy to book

28 January 2026
CheapTickets.nl logo

Reply from CheapTickets.nl

Hello Wanda,

Thank you for the nice review! We're glad to hear that you had a good experience with us.
We hope to see you again soon on our website.

Kind regards,
John
CheapTickets.

Rated 1 out of 5 stars

Fraud

Fraud. You guys cheated me with 730 euros. I will definitely to netherlands police about your scam.

28 January 2026
CheapTickets.nl logo

Reply from CheapTickets.nl

Hello Firoz,

We're sorry to hear that you didn't have a smooth experience with us, but thank you for sharing it.

We would like to find a solution together with you. Within 24 hours customer services will contact you.

Kind regards,
Jhon
CheapTickets.

Rated 1 out of 5 stars
CheapTickets.nl logo

Reply from CheapTickets.nl

Hello Salah,

Our apologies for the inconvenience during your trip.

We strive to assist our customers as best as possible. If you encounter any issues, please do not hesitate to contact us directly via the chat. We are available 24/7 to help you as quickly as possible.

Kind regards,
Mark | Customer Service
CheapTickets.

Rated 5 out of 5 stars

Professional

Good service

30 January 2026
CheapTickets.nl logo

Reply from CheapTickets.nl

We are grateful to have you as a CheapTickets customer. Thank you, Vincenzo!

Kind regards,
Mark | Customer Service
CheapTickets.

Rated 1 out of 5 stars

It takes four days for them to process…

It takes four days for them to process your ticket. This is a shambels! If I would have known this I would have never used them. Stick to skyscanner. Stupid, stupid me!

They were quick to ask for this review. Would have much rather have them send me my ticket!

29 January 2026
CheapTickets.nl logo

Reply from CheapTickets.nl

Hello Maarten,

We're sorry to hear that you didn't have a smooth experience with us, but thank you for sharing it.

We are doing our utmost to send your ticket as quickly as possible. In some cases, however, we may need to wait briefly for a response from the airline. Thank you for your patience and understanding.

Kind regards,
Peter
CheapTickets

Rated 1 out of 5 stars

Misled and Abandoned During a Medical Emergency

I had to cancel my booking for serious medical reasons, CheapTickets confirmed that cancellation was possible and that a refund would be processed once I provided the required medical documents.

I was never warned that if the airline didn’t respond in time, cancellation could be denied. Two months later, my request was rejected because the departure date had passed, causing unnecessary stress during a very difficult time.

26 January 2026
Unprompted review
CheapTickets.nl logo

Reply from CheapTickets.nl

Hello Jonathan,

I understand it is a difficult situation.
We were contacted by chat and informed: Once you submit medical documents, we will forward it to airlines and full refund is subject to airlines approval.
When they reject the request, we can only advise you to check if the customer has a cancellation insurance, where the costs can be claimed.

Hopefully this helps.

Kind regards,
Peter
CheapTickets

Rated 1 out of 5 stars

Cheaptickets is holding back money

Cheaptickets is holding back money. They already received money from the airline but don't paid it back and don't want to cancel or pauze the klarna payment.

28 January 2026
Unprompted review
CheapTickets.nl logo

Reply from CheapTickets.nl

Hello,

We're sorry to hear that you didn't have a smooth experience with us, but thank you for sharing it.

Since your booking is confirmed, they payment with Klarna needs to be finalized. We’ll be tracking the airline’s refund closely and will pay you back the moment the funds reach us.

Kind regards,
Peter
CheapTickets

Rated 5 out of 5 stars

Excellent flight

Excellent flight. Well relaxing with a friendly staff.An the landing was truly amazing.

15 January 2026
CheapTickets.nl logo

Reply from CheapTickets.nl

Hallo Rossono ,

Bedankt voor de leuke recensie! We zijn blij te horen dat je een goede ervaring met ons hebt gehad.
We hopen je binnenkort weer te zien op onze website.

Met vriendelijke groet,
Ben
CheapTickets

Rated 5 out of 5 stars

It was a great experience

It was a great experience, customer service is very helpful.

15 December 2025
CheapTickets.nl logo

Reply from CheapTickets.nl

Hallo Melanie,

Bedankt voor de leuke recensie! We zijn blij te horen dat je een goede ervaring met ons hebt gehad.
We hopen je binnenkort weer te zien op onze website.

Met vriendelijke groet,
Ben
CheapTickets

Rated 5 out of 5 stars

it was great.

19 January 2026
CheapTickets.nl logo

Reply from CheapTickets.nl

Hello Rui,

So great to hear that everything went well, thank you!
We did notice you rated us with 2 star, which makes it seem like something might have gone wrong.

If you'd like to revise your rating, that would make us really happy!

Kind regards,
Jhon
CheapTickets

Rated 5 out of 5 stars

it easy to book tickets

it easy to book tickets, system works well

23 January 2026
CheapTickets.nl logo

Reply from CheapTickets.nl

Hello Edwina,

Thank you for the nice review! We're glad to hear that you had a good experience with us.
We hope to see you again soon on our website.

Kind regards,
John
CheapTickets.

Rated 1 out of 5 stars

False discount offer

I received a discount and had 48hours to use it. When I was booking the flight (within the 48h) the discount didnt apply. Thank you.

20 January 2026
CheapTickets.nl logo

Reply from CheapTickets.nl

Hello Manuela,

We're sorry to hear that you didn't have a smooth experience with us, but thank you for sharing it.

We would like to find a solution together with you. Within 48 hours customer services will contact you.

Kind regards,
Jhon
CheapTickets

Rated 5 out of 5 stars

Simpel en efficient

21 January 2026
CheapTickets.nl logo

Reply from CheapTickets.nl

Dank je wel, Yvonne! Er gaat niets boven het zien van een geweldige recensie.

Met vriendelijke groet,
Mark | Klantenservice
CheapTickets.

Rated 5 out of 5 stars

Very good and cheaper

Very good and cheaper

18 January 2026
CheapTickets.nl logo

Reply from CheapTickets.nl

Hello Mark,

Thank you for the nice review! We're glad to hear that you had a good experience with us.
We hope to see you again soon on our website.

Kind regards,
John
CheapTickets.

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