it is already 6 days ago and still no tickets arrived you told me that wood be in 4days, I am getting a bit nerves .Ik ga nu verder in het Nederlands, na contact te hebben gehad met Bianca was het pr... See more
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My daughter bought a ticket for Rome, the flight was cancelled one hour in advance and she was offered no alternative flight. She never arrived at her destination and after tireless calls with cheapti... See more
Company replied
The best ever is considering the lowest class under the klarna payment method.. people can meet there beloved ones after many years of being away from home..
It was realy goog and it has no complicatons so every body uses your services will definitly feel satisfied with your service
Company details
Written by the company
Cheaptickets.nl is een van de grootste online aanbieders van vliegtickets. Wij vergelijken alle vluchten, van alle airlines naar alle bestemmingen gemakkelijk voor jou. Zoek, boek en betaal in 5 eenvoudige stappen.
Written by the company
Built on Trust
Verified. Certified. Secure.
Contact info
Amsterdam, Netherlands
- 010 305 8108
- klantenservice@cheaptickets.nl
- www.cheaptickets.nl
Your Guide To The Best Flight
4.0
Great
32K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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It takes four days for them to process…
It takes four days for them to process your ticket. This is a shambels! If I would have known this I would have never used them. Stick to skyscanner. Stupid, stupid me!
They were quick to ask for this review. Would have much rather have them send me my ticket!
29 January 2026
Reply from CheapTickets.nl
Hello Maarten,
We're sorry to hear that you didn't have a smooth experience with us, but thank you for sharing it.
We are doing our utmost to send your ticket as quickly as possible. In some cases, however, we may need to wait briefly for a response from the airline. Thank you for your patience and understanding.
Kind regards,
Peter
CheapTickets
Misled and Abandoned During a Medical Emergency
I had to cancel my booking for serious medical reasons, CheapTickets confirmed that cancellation was possible and that a refund would be processed once I provided the required medical documents.
I was never warned that if the airline didn’t respond in time, cancellation could be denied. Two months later, my request was rejected because the departure date had passed, causing unnecessary stress during a very difficult time.
26 January 2026
Unprompted review
Reply from CheapTickets.nl
Hello Jonathan,
I understand it is a difficult situation.
We were contacted by chat and informed: Once you submit medical documents, we will forward it to airlines and full refund is subject to airlines approval.
When they reject the request, we can only advise you to check if the customer has a cancellation insurance, where the costs can be claimed.
Hopefully this helps.
Kind regards,
Peter
CheapTickets
the price for ticket should by more…
the price for ticket should by more clear from begining
25 January 2026
Reply from CheapTickets.nl
Hello Robert,
We appreciate your feedback and the chance to improve our services.
Kind regards,
Peter
CheapTickets
Cheaptickets is holding back money
Cheaptickets is holding back money. They already received money from the airline but don't paid it back and don't want to cancel or pauze the klarna payment.
28 January 2026
Unprompted review
Reply from CheapTickets.nl
Hello,
We're sorry to hear that you didn't have a smooth experience with us, but thank you for sharing it.
Since your booking is confirmed, they payment with Klarna needs to be finalized. We’ll be tracking the airline’s refund closely and will pay you back the moment the funds reach us.
Kind regards,
Peter
CheapTickets
Excellent flight
Excellent flight. Well relaxing with a friendly staff.An the landing was truly amazing.
15 January 2026
Reply from CheapTickets.nl
Hallo Rossono ,
Bedankt voor de leuke recensie! We zijn blij te horen dat je een goede ervaring met ons hebt gehad.
We hopen je binnenkort weer te zien op onze website.
Met vriendelijke groet,
Ben
CheapTickets
It was a great experience
It was a great experience, customer service is very helpful.
15 December 2025
Reply from CheapTickets.nl
Hallo Melanie,
Bedankt voor de leuke recensie! We zijn blij te horen dat je een goede ervaring met ons hebt gehad.
We hopen je binnenkort weer te zien op onze website.
Met vriendelijke groet,
Ben
CheapTickets
it was great.
19 January 2026
Reply from CheapTickets.nl
Hello Rui,
So great to hear that everything went well, thank you!
We did notice you rated us with 2 star, which makes it seem like something might have gone wrong.
If you'd like to revise your rating, that would make us really happy!
Kind regards,
Jhon
CheapTickets
Reply from CheapTickets.nl
Hello Edwina,
Thank you for the nice review! We're glad to hear that you had a good experience with us.
We hope to see you again soon on our website.
Kind regards,
John
CheapTickets.
I am happy to find out about this site!
I am happy to find out that there are normal costs on the market.
21 January 2026
Reply from CheapTickets.nl
Ana, we're thrilled to see your positive feedback. Thank you for booking with CheapTickets!
Kind regards,
Peter
CheapTickets
False discount offer
I received a discount and had 48hours to use it. When I was booking the flight (within the 48h) the discount didnt apply. Thank you.
20 January 2026
Reply from CheapTickets.nl
Hello Manuela,
We're sorry to hear that you didn't have a smooth experience with us, but thank you for sharing it.
We would like to find a solution together with you. Within 48 hours customer services will contact you.
Kind regards,
Jhon
CheapTickets
Simpel en efficient
21 January 2026
Reply from CheapTickets.nl
Dank je wel, Yvonne! Er gaat niets boven het zien van een geweldige recensie.
Met vriendelijke groet,
Mark | Klantenservice
CheapTickets.
Reply from CheapTickets.nl
Hello Mark,
Thank you for the nice review! We're glad to hear that you had a good experience with us.
We hope to see you again soon on our website.
Kind regards,
John
CheapTickets.
Fairly simple but not without issues.
Fairly simple and useful in an all flights listed on the desired day sense. However the time limit may give a first time user the sense to arrange details with haste, perhaps making mistakes along the way. I also found that reserving a seat for me and my family was unclear. Having reserved one for myself, there was no option to continue for the rest of my booking. Completing the reservation, I checked back to see if the stoel had been reserved, it had not. I had to contact Air Transat to arrange this. Travelling with young children one needs confirmation that the family will be seated together. Luckily this was easily arranged after contacting the airline. I am still unsure if I have now payed for the stoel or not. So some unclarity and caused some unnecessary stress. So those are my reasons for 3 stars. That been said I am still satisfied with the service.
16 January 2026
Reply from CheapTickets.nl
Hello Craig,
Thanks for the feedback! We're happy the flight search helped, but sorry for the stress with the seat selection—especially with the kids in tow.
We're looking into the clarity of our booking timer thanks to your comments. We'd also love to confirm that payment status for you—please reach out to our customer support team with your booking reference number so we can take a look!
Kind regards,
Peter
CheapTickets
Easy. Secure, Honest
It was very easy to book my flights. And, most importantly, there were no extra costs. I had to pay only for what I saw on the first page. Well done people. Very well done
18 January 2026
Reply from CheapTickets.nl
Hello Odysseas,
Thank you for the nice review! We are glad to hear that you had a good experience with us.
We hope to see you again soon on our website.
Kind regards,
Peter
CheapTickets
Easy and smooth
15 January 2026
Reply from CheapTickets.nl
Warrick, we're thrilled to see your positive feedback. Thank you for booking with CheapTickets!
Kind regards,
Peter
CheapTickets
Easy fast and cheaper
17 January 2026
Reply from CheapTickets.nl
Thank you, Ladda! There's nothing like seeing a great review on our page.
Kind regards,
Mark | Customer Service
CheapTickets.
Because it is always going good with my…
Because it is always going good with my booking.
17 January 2026
Reply from CheapTickets.nl
Thank you for the great review, Daniel! We look forward to seeing you again soon on our website.
Kind regards,
Mark | Customer Service
CheapTickets.
Very cheap service uncomfortable not…
Very cheap service uncomfortable not reliable service
12 January 2026
Reply from CheapTickets.nl
Hello Haroon,
So great to hear that everything went well, thank you!
We did notice you rated us with 1 star, which makes it seem like something might have gone wrong.
If you'd like to revise your rating, that would make us really happy!
Kind regards,
Mark | Customer Service
CheapTickets.
Easy access
Easy access
Easy search
Only 'concern' is the wait for eTickets thus uncertainty if ultimately flights booked Y/N
16 January 2026
Reply from CheapTickets.nl
We are grateful to have you as a CheapTickets customer. Thank you, Robert Jan!
Kind regards,
Mark | Customer Service
CheapTickets.
Decent prices for tickets
6 April 2025
Reply from CheapTickets.nl
Thank you, Stian! There's nothing like seeing a great review on our page.
Kind regards,
Mark | Customer Service
CheapTickets.
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