A Mellor Plumbing & Heating Services Reviews 

668
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 211 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers frequently praise the extremely helpful and professional staff members for arriving promptly, explaining technical procedures clearly, and completing home maintenance work efficiently. People are especially pleased with the reliable boiler installations, thorough cleanups afterward, and fair, transparent pricing structures for all services. Reviewers consistently note that customer service representatives are extremely friendly, accommodating during urgent situations, and excellent at scheduling appointments very quickly. However, some customers also noted occasional frustrations such as delayed follow-up quotes, high call-out charges for brief visits, or unresponsive communication during stressful moments.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that engineers arrive promptly and complete jobs... See more

Staff

Consumers find staff to be positive, highlighting their polite, efficient, and professional approach during... See more

Price

Customers consistently note positive experiences with price, highlighting fair pricing, competitive quotes,... See more

Customer service

People report positive experiences with customer service, highlighting supportive and professional... See more

Response time

Reviewers highlight positive aspects of response time, consistently noting that phones are answered promptly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having recently purchased our house, and after a complete rip out and new pipework and plumbing, including underfloor (wet) heating we were losing boiler pressure every 20mins. several plumbers attend... See more

Company replied

Rated 5 out of 5 stars

The service engineer arrived and got on with the job. The kitchen was left spotless. Before leaving he spoke with us about the boiler so we knew exactly how things were. Always get first class treatm... See more

Rated 5 out of 5 stars

Reliable professional company. The plumber are all good at what they do and behave like your’ local plumber ‘. So friendly , easy going but know what they doing . However they are backing up by a l... See more

Company replied

Rated 5 out of 5 stars

Had boiler replaced at a real time of need, along with all my radiators, and yearly services since. Not once has there been an issue with these guys. Highly professional, skilled, and great at communi... See more

Company replied


Company details

  1. Plumber
  2. Gas Installation Service

Information provided by various external sources

If you require cost effective, reliable heating and plumbing engineers then look no further. Operating throughout the Rochdale area, we cater to all domestic and business customer's central heating systems, gas services and plumbing requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

668 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(668)

209 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Impressive!

Initial discussions with Kieran were very helpful and two options were produced for our consideration. Subsequent installation was professionally carried out. All paperwork was promptly sent and clear. I'm reserving the 5th star for our experience over the next year or so!

22 June 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Chris,
Thank you very much for leaving a positive review its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

The service was on time and thorough…

The service was on time and thorough and everything was completed and discussed with me.

26 June 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Reliable and professional plumbing company

As a landlord it is important to have a professional and reliable plumbing service. The new bathroom is fabulous and our tenants are extremely pleased with the total service from beginning to end.

26 June 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Rapid response to problems and…

Rapid response to problems and excellent work. Highly recommended.

17 June 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Whenever I have needed plumbing…

Whenever I have needed plumbing services Cath has delivered an excellent and efficient service.

24 June 2026
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Reply from A Mellor Plumbing & Heating Services

Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Excellanr service every time.

Excellanr service every time.
If you want a part or service they are brilliant.

19 June 2026
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Reply from A Mellor Plumbing & Heating Services

Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Efficient and friendly

Efficient and friendly. Thank you!

11 June 2026
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Reply from A Mellor Plumbing & Heating Services

Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

New Boiler

Well, I’ve never used this company before, but they came in swapped out my old Worcester biss for a new one and it’s like it’s always been there, professional job ill recommend them to anybody

17 June 2026
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Reply from A Mellor Plumbing & Heating Services

Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 4 out of 5 stars

Had a toilet leak and they had no-one…

Had a toilet leak and they had no-one to call out for me but they re-arranged a schedule to help me out and came around in 30 mins and sorted out problem and fixed it in less than an hour

15 June 2026
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Reply from A Mellor Plumbing & Heating Services

Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Knowledgeable engineer turned up on…

Knowledgeable engineer turned up on time and completed service in a clean and efficient manner

5 June 2026
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Reply from A Mellor Plumbing & Heating Services

Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Had a boiler leak

Had a boiler leak. Mellors came same day, isolated leak, ordered a part and repaired next day. Excellent service by a great team.

4 June 2026
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Reply from A Mellor Plumbing & Heating Services

Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

I had my Daikin Heat pump installed…

I had my Daikin Heat pump installed from A Mellor recently and I am extremely satisfied with their work. All the staffs including the plumbers and electricians who were involved in the installation were very polite, friendly and professional. There were some minor problems during the process but they were kind enough to rectify everything.
I would like to thank each and everyone of them for their hard work especially Keiran the project manager who have been extremely patient with me answering all my queries and guiding me throughout the process.
A special Thanks to Michael Teal representative from Daikin who was kind enough to visit by the end of the installation to make sure everything was perfect.
I would highly recommend them for anyone looking to install Air source heat pump in North west area.

28 May 2026
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Good sevice

Prompt, polite efficient service as always.

26 May 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Very efficient

Very efficient

1 June 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Great plumbers

Very responsive, always happy to help:)

1 June 2026
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Reply from A Mellor Plumbing & Heating Services

Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Excellent as always

Excellent as always. Efficient and always prompt. Great experience.

31 May 2026
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Reply from A Mellor Plumbing & Heating Services

Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

very professional company

We’ve always used A Mellor and honestly the service never disappoints.

Customer service is spot on - Siobhan, Janet and Catherine in the office are always friendly, professional and genuinely helpful whenever I call.

The lads arrived on time, actually a bit early, but waited outside until the agreed time which I really appreciated. They installed 2 radiators, cleaned up after themselves, and made sure everything was working before they left.

Ben the engineer was great too - professional, knew his stuff, and explained everything clearly.

I’d highly recommend A Mellor. Great team from start to finish ⭐⭐⭐⭐⭐

29 May 2026
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Reply from A Mellor Plumbing & Heating Services

Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Very Efficient

Bradley was knowledgable, efficient and friendly. Always a pleasure having him service our boiler.

21 May 2026
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Reply from A Mellor Plumbing & Heating Services

Thank you very much for your positive review it’s much appreciated.
Regards Anthony Mellor.

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