A Mellor Plumbing & Heating Services Reviews 

636
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 195 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, highlighting the staff's knowledge, politeness, and helpfulness. Many commend the quick response times and the thoroughness with which jobs are completed, often leaving areas clean and tidy. People also appreciate the fair and reasonable pricing, noting that costs were as expected or even less than anticipated. However, some customers noted concerns regarding pricing clarity, with instances where the final bill was higher than initially quoted or call-out charges felt excessive. A few people also mentioned situations requiring multiple visits to fully resolve an issue or when engineers did not carry necessary parts, leading to delays.

What people talk about most

Service

Customers consistently note positive experiences with service, praising the professionalism, efficiency, and... See more

Staff

People report positive experiences with staff, consistently describing them as friendly, polite, and... See more

Price

Customers had positive experiences with price, often finding it very good, reasonable, and competitive for... See more

Customer service

Users describe positive interactions with customer service, highlighting their reliability, promptness, and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent work and high standards... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Reliable professional company. The plumber are all good at what they do and behave like your’ local plumber ‘. So friendly , easy going but know what they doing . However they are backing up by a l... See more

Company replied

Rated 5 out of 5 stars

Amazing service. Having prev let down by 2 plumbers we didn’t think a big company would be interested in our shower unit that just needed replacing. How wrong, they said they could do it that day, gav... See more

Company replied

Rated 5 out of 5 stars

We have just had a downstairs cloakroom installed by A Mellor plumbing services. Darren coordinated the job perfectly with all the tradesmen really pleasant, turning up when expected and leaving the j... See more

Company replied

Rated 5 out of 5 stars

Having recently purchased our house, and after a complete rip out and new pipework and plumbing, including underfloor (wet) heating we were losing boiler pressure every 20mins. several plumbers attend... See more

Company replied


Company details

  1. Plumber
  2. Gas Installation Service

Information provided by various external sources

If you require cost effective, reliable heating and plumbing engineers then look no further. Operating throughout the Rochdale area, we cater to all domestic and business customer's central heating systems, gas services and plumbing requirements.


Contact info

4.8

Excellent

TrustScore 5 out of 5

636 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.8

All reviews

(636)

186 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A prompt and satisfactory response from…

A prompt and satisfactory response from the initial enquiry to the completion of work.
Bradley performed his work in a friendly and positive manner with advice for next steps that maybe be necessary due to the type and age of the boiler.

24 July 2026
Rated 3 out of 5 stars

I do find the company a very good…

I do find the company a very good company. Had a few jobs done by them and they did exellent work. I had lost my invoice and needed a new one. It took me a couple of phone calls and emails to eventually get someone to resend it to me.

23 July 2026
Rated 5 out of 5 stars

The team (engineers and office staff)…

The team (engineers and office staff) very helpful and accomadating in my emergency. Having had another company come round that miss-diagnosed the issue A Mellor got things sorted. I would use them again.

16 July 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Mr Smithies,
Thank you vry much for leaving a positive review its much appreciated.
Regards Anthony Mellor.

Rated 2 out of 5 stars

The plumber was here for about 10…

The plumber was here for about 10 minutes , the problem still continues & I felt the call-out charge was a bit high.
Mrs. Ashworth.

15 July 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Paul,
Appologies but i cant find you on our system,
Please can you send me your contact details so i can find out how this went wrong.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Excellent service

Excellent service, polite and professional. Easy to book, arrived when agreed and fixed problem. Thanks

10 July 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Louby,
Thank you very much for your positive review its much appreciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Excellent Reliable professional company

Reliable professional company.
The plumber are all good at what they do and behave like your’ local plumber ‘. So friendly , easy going but know what they doing . However they are backing up by a larger company who have all the know how and tech expertise to support . Excellent

16 July 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Mr Taylor,
Thank you very much for the positive review its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Engineer was prompt

Engineer was prompt, polite and knowledgeable.
PS , he left his allen keys behind.
Andy.

15 July 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Andrew,
THank you very much for the positive revew its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Amazing service

Amazing service. Having prev let down by 2 plumbers we didn’t think a big company would be interested in our shower unit that just needed replacing. How wrong, they said they could do it that day, gave me a time slot & Kieron arrived promptly. Work done with no problems, a very tidy, polite worker. Thank you 5*

14 July 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Brian,
Thank you very much for your positive review its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

They came to deal with my leaking…

They came to deal with my leaking radiator promptly and efficiently and resolved the problem without delay.

14 July 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Zoe,
Thank you very much for your positive review its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Very helpful.

6 July 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Joan,
Thank you very much for leaving a positive review its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Replace washer on leaking pipe

Replace washer on leaking pipe, replace broken toilet ballcock.
On time, polite, job done with minimal fuss.

3 July 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Steve,
Thank you very much for leaving a positive review its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Harrison the plumber turned up on time…

Harrison the plumber turned up on time was very polite and did a good job in replacing shower unit . Left everything neat and tidy and clean .

10 July 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Alan,
Thank you very much for leaving a positive review its much appreciated.
Regards Anthony Mellor.

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