A Mellor Plumbing & Heating Services Reviews 

668
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 211 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers frequently praise the extremely helpful and professional staff members for arriving promptly, explaining technical procedures clearly, and completing home maintenance work efficiently. People are especially pleased with the reliable boiler installations, thorough cleanups afterward, and fair, transparent pricing structures for all services. Reviewers consistently note that customer service representatives are extremely friendly, accommodating during urgent situations, and excellent at scheduling appointments very quickly. However, some customers also noted occasional frustrations such as delayed follow-up quotes, high call-out charges for brief visits, or unresponsive communication during stressful moments.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that engineers arrive promptly and complete jobs... See more

Staff

Consumers find staff to be positive, highlighting their polite, efficient, and professional approach during... See more

Price

Customers consistently note positive experiences with price, highlighting fair pricing, competitive quotes,... See more

Customer service

People report positive experiences with customer service, highlighting supportive and professional... See more

Response time

Reviewers highlight positive aspects of response time, consistently noting that phones are answered promptly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having recently purchased our house, and after a complete rip out and new pipework and plumbing, including underfloor (wet) heating we were losing boiler pressure every 20mins. several plumbers attend... See more

Company replied

Rated 5 out of 5 stars

The service engineer arrived and got on with the job. The kitchen was left spotless. Before leaving he spoke with us about the boiler so we knew exactly how things were. Always get first class treatm... See more

Rated 5 out of 5 stars

Reliable professional company. The plumber are all good at what they do and behave like your’ local plumber ‘. So friendly , easy going but know what they doing . However they are backing up by a l... See more

Company replied

Rated 5 out of 5 stars

Had boiler replaced at a real time of need, along with all my radiators, and yearly services since. Not once has there been an issue with these guys. Highly professional, skilled, and great at communi... See more

Company replied


Company details

  1. Plumber
  2. Gas Installation Service

Information provided by various external sources

If you require cost effective, reliable heating and plumbing engineers then look no further. Operating throughout the Rochdale area, we cater to all domestic and business customer's central heating systems, gas services and plumbing requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

668 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(668)

209 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The team (engineers and office staff)…

The team (engineers and office staff) very helpful and accomadating in my emergency. Having had another company come round that miss-diagnosed the issue A Mellor got things sorted. I would use them again.

16 July 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Mr Smithies,
Thank you vry much for leaving a positive review its much appreciated.
Regards Anthony Mellor.

Rated 2 out of 5 stars

The plumber was here for about 10…

The plumber was here for about 10 minutes , the problem still continues & I felt the call-out charge was a bit high.
Mrs. Ashworth.

15 July 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Paul,
Appologies but i cant find you on our system,
Please can you send me your contact details so i can find out how this went wrong.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Excellent service

Excellent service, polite and professional. Easy to book, arrived when agreed and fixed problem. Thanks

10 July 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Louby,
Thank you very much for your positive review its much appreciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Excellent Reliable professional company

Reliable professional company.
The plumber are all good at what they do and behave like your’ local plumber ‘. So friendly , easy going but know what they doing . However they are backing up by a larger company who have all the know how and tech expertise to support . Excellent

16 July 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Mr Taylor,
Thank you very much for the positive review its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Engineer was prompt

Engineer was prompt, polite and knowledgeable.
PS , he left his allen keys behind.
Andy.

15 July 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Andrew,
THank you very much for the positive revew its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Amazing service

Amazing service. Having prev let down by 2 plumbers we didn’t think a big company would be interested in our shower unit that just needed replacing. How wrong, they said they could do it that day, gave me a time slot & Kieron arrived promptly. Work done with no problems, a very tidy, polite worker. Thank you 5*

14 July 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Brian,
Thank you very much for your positive review its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

They came to deal with my leaking…

They came to deal with my leaking radiator promptly and efficiently and resolved the problem without delay.

14 July 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Zoe,
Thank you very much for your positive review its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Very helpful.

6 July 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Joan,
Thank you very much for leaving a positive review its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Replace washer on leaking pipe

Replace washer on leaking pipe, replace broken toilet ballcock.
On time, polite, job done with minimal fuss.

3 July 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Steve,
Thank you very much for leaving a positive review its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Harrison the plumber turned up on time…

Harrison the plumber turned up on time was very polite and did a good job in replacing shower unit . Left everything neat and tidy and clean .

10 July 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Alan,
Thank you very much for leaving a positive review its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Would highly recommend

I’ve had Mellor for serviceing and lots of small plumbing jobs wouldn’t use any one else , from when you ring the lovely lady who answers is so helpful and easy to talk to ,they are not cheap but are very reliable always on time do a good job and are nice lads any problems they are back right away

10 July 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Barrie,
Thank you very much for your continued support and for leaving a positive review its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Work was completed as scheduled and in…

Work was completed as scheduled and in accordance with the quoted price. Customer service is good.

8 July 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi David,
Thank you very much for leaving a positive review its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Efficient and polite.

Efficient and polite.

2 July 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Tony,
Thank you very much for leaving a positive review its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Very helpful

Very helpful

8 July 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Mrs Cardona,
Thank you very much for leaving a positive review its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Very helpful lads.

Very helpful lads.
Thank you

7 July 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Susan,
Thank you very much for leaving a positive review its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Fast prompt and reliable

Fast prompt and reliable - wouldn't use anyone else

29 June 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Kathryn,
Thank you for your very positive review its much appreciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Appointment when you want them

Appointment when you want them, prompt efficient and great to deal with.

6 July 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Rachel,
Thank you very much for leaving a positive review its much appreciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

A reliable company

Easy to book the service, engineer polite and friendly, went straight to work and explained what he'd done. Couldn't have had a better experience.

2 July 2026
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Aileen,
Thank you very much for leaving a positive review its much appreciated.
Regards Anthony Mellor.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look