Aashni + Co Reviews 

114
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the exceptional customer service and helpful staff, who are described as professional, responsive, and supportive throughout the process. Many people appreciate the personalized attention and quick replies, ensuring a smooth experience. Reviewers also highlight the great product selection and the timely, seamless delivery of their orders. The overall shopping journey, from placing an order to receiving it, is often praised for its efficiency. However, some customers also noted inconsistencies with sizing and fit, with outfits arriving misaligned or tighter than expected.

What people talk about most

Product

People report positive experiences with products, praising the quality and craftsmanship of items like... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness and... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction with the smooth ordering... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting promptness, responsiveness, and... See more

Quality

Users describe ambiguous interactions with quality, with many customers praising the excellent quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent online service by Aashni and her team. Super fast replies, and the representative provided great choices across a wide range of products. Highly recommended

Rated 5 out of 5 stars

I've purchased from Aashni +Co for the first time and have been delighted with their customer service, especially Juhi who has been so supportive and informative. I have just received my outfit which... See more

Rated 5 out of 5 stars

I had a requirement to get delivery of a product within the timeframe. The team not only accommodated my request but also kept me informed throughout the process. I got my product as promised on the d... See more

Rated 5 out of 5 stars

I’m based outside India and needed ethnic outfits on a tight deadline. Aashni & Co had an amazing range of designers, and I placed a couple of orders. When the sizing came in tighter than expected,... See more


Company details

  1. Electronics & Technology

Written by the company

Welcome to Aashni + Co a one stop destination for designer lehengas, anarkalis,kurtis,saris,jewellery,ear rings,necklaces,bracelets,manage tikkas,bags and juttis.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

114 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(114)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor customer service and refunds

The item I ordered arrived but the quality of the outfit was poor, the dupatta is very thin and has no weight to it what so ever, the dress I ordered a medium and it is more like a extra large,
Again the material used for the outfit is a very poor quality, I have tried contacting customer services to arrange a return and refund and they have I formed me that they do not give refunds, which I am extremely disappointed with,
I was going to order a more expensive item for summer weddings but I will definitely not be using this website again,

26 April 2023
Unprompted review
Rated 1 out of 5 stars

This company doesn’t care for your…

This company doesn’t care for your money. Such a shame! What I ordered online was delivered to a wrong address and when asked for reasons, they just cannot answer. I asked for a refund and they denied. They have my money and I don’t even have the product with me. When I try to reach out to them over phone, they block and never respond to emails. The founder aashni is such a bad example as a leader- I’ve tried to reach out to her on WhatsApp and Instagram and she blocks me???!!
Such a shame to run a company this way and no wonder her staff also behave just like her

19 October 2022
Unprompted review
Rated 1 out of 5 stars

Do not trust

I order a sari month's ago for an occasion. I was worried that I would not get it in time. I kept on e-mailing and no response. The sari didn't arrive for the event. Waste of money, asked for refund but was said NO. They take all the money upfront. DO NOT TRUST THIS COMPANY. They make excuse after excuse for delays. I don't know if the reviews on other site are written internally to make them appear a decent company.

13 May 2022
Unprompted review
Rated 1 out of 5 stars

THIS REVIEW IS FOR NEHA KHULLAR…

THIS REVIEW IS FOR NEHA KHULLAR DESIGNER ONLY)

WORST DESIGNER TO ORDER FROM

The prices are cheap because the actual product is very cheap. I paid extra to get a custom size and design but their tailors couldnt even do that and it got shipped after months with the size being way too small. I paid extra 2500INR to send back and get fixed but it got lost in the mail and now they are asking me to pay EXTRA for their ORIGINAL MISTAKE. I won’t pay any more as it’s quite cheap anyway and not worth it. If it was a quality designer, they wouldn’t make these kind of mistakes to start off with. Wasted my money.

Cheap material which reflects their pricing.

Don’t recommend at all unless you want to be ripped off. Should not be on this website with other quality top designers. Please consider removing them.

15 December 2021
Unprompted review
Rated 2 out of 5 stars

"In stock" doesn't mean what you think it does

Let's be clear - they have beautiful designer fashions on their website. It's definitely the real thing. But beware - when the item states "in stock," it simply means that they have access to the designer and that the item will be made to order, even if it's standard size. If you are not aware of this important fact, you could be stuck waiting for weeks if not months, and miss your event deadline. I had to cancel my order and get refunded by my credit card. Since it was a US card, it was no problem (believe me, the card company agrees with what "in stock" means) but this is a very confusing statement on their entire website, and there is no explanation unless you contact customer care.

9 August 2021
Unprompted review
Show reviews in all languages. (114 reviews)

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