Aashni + Co Reviews 

114
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the exceptional customer service and helpful staff, who are described as professional, responsive, and supportive throughout the process. Many people appreciate the personalized attention and quick replies, ensuring a smooth experience. Reviewers also highlight the great product selection and the timely, seamless delivery of their orders. The overall shopping journey, from placing an order to receiving it, is often praised for its efficiency. However, some customers also noted inconsistencies with sizing and fit, with outfits arriving misaligned or tighter than expected.

What people talk about most

Product

People report positive experiences with products, praising the quality and craftsmanship of items like... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness and... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction with the smooth ordering... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting promptness, responsiveness, and... See more

Quality

Users describe ambiguous interactions with quality, with many customers praising the excellent quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent online service by Aashni and her team. Super fast replies, and the representative provided great choices across a wide range of products. Highly recommended

Rated 5 out of 5 stars

I've purchased from Aashni +Co for the first time and have been delighted with their customer service, especially Juhi who has been so supportive and informative. I have just received my outfit which... See more

Rated 5 out of 5 stars

I had a requirement to get delivery of a product within the timeframe. The team not only accommodated my request but also kept me informed throughout the process. I got my product as promised on the d... See more

Rated 5 out of 5 stars

I’m based outside India and needed ethnic outfits on a tight deadline. Aashni & Co had an amazing range of designers, and I placed a couple of orders. When the sizing came in tighter than expected,... See more


Company details

  1. Electronics & Technology

Written by the company

Welcome to Aashni + Co a one stop destination for designer lehengas, anarkalis,kurtis,saris,jewellery,ear rings,necklaces,bracelets,manage tikkas,bags and juttis.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

114 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(114)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had an amazing experience with buying…

I had an amazing experience with buying an outfit online with the help of Keyuri. There was only one piece available and she went out of her way to ensure that I was able to procure the piece and mailed to me in the US so I could wear it for an event. Thanks for all your help Keyuri.

16 November 2024
Unprompted review
Rated 1 out of 5 stars

Ordered clothes for myself and my…

Ordered clothes for myself and my family. I informed the salesperson of the dates of the event and was promised to have the order delivered before then. As the dates for delivery grew close, I called the salesperson to ensure everything was on time and was told ‘not to worry ma’am’. The event was out of country and we didn’t receive any items as promised and we had to leave without getting anything. The shipment arrived in our absence and once back home from the even I called and spoke to numerous people and they kept apologizing and saying they know they made an error and caused me an inconvenience but they wouldn’t discuss a resolution. After almost two weeks of consistent calling, I finally spoke to Bhavana in management and she finally agreed to me returning the items. She told me she would send me the details of the return via WhatsApp the next day but I didnt receive any messages. I called and my calls were avoided. After multiple calls, I received a message on WhatsApp stating that the details of the return were being worked out and I would be informed soon. I received a long message from “Aashni Team” stating that they understood my situation and valued me as customer and wanted me not to cancel the return. I messaged them back to say they were now going against the agreement Bhavana made to date I haven’t heard back from them. I have called and have been told Bhavana will call me in half an hour and I never get any call back. I get excuses and avoidance. I am frustrated and regret ever dealing with this company.

8 November 2024
Unprompted review
Rated 4 out of 5 stars

I love my dress and would definitly…

I love my dress and would definitly order again. I had a little bit of stress about the dress arriving on time but Juhi was always super helpful and she made sure my dress would arrive on time. My questions were always answered immediatly and nothing was too much to ask. Would definitly order again and recommened it to everyone. Thank you Juhi!

27 September 2024
Unprompted review
Rated 5 out of 5 stars

A very happy visit to Aashini + Co!

From the moment we entered the boutique, Shivani was an absolute star. Beyond being highly knowledgeable and organised, she was perceptive, detail oriented, and considerate. Shivani went out of her way to tend to, not only me, but also my parents and sister as she guided us through all three floors of wonderful clothing, jewellery, and accessories. With her kind help, we have purchased two beautiful lehengas and are now eagerly waiting their arrival. After this excellent experience, and Shivani’s solid support, I’m sure this is only the beginning of our visits to Aashini + Co. Many thanks!

7 September 2024
Unprompted review
Rated 5 out of 5 stars

I always trust Aashni and co with the…

I always trust Aashni and co with the Indian luxury items purchase. This is my second time buying from them. Juhi helped me with my purchase. It was delivered to me before the scheduled time as requested.

3 August 2024
Unprompted review
Rated 5 out of 5 stars

A very good experience

I ordered three items via the customer service of Aashni & Co. Juhi was dealing with my request. She was prompt and efficient and ensured all my requests were looked after. She kept me updated and was an excellent conjugate between me and the designers.

8 August 2024
Unprompted review
Rated 5 out of 5 stars

Gorgeous

Hello,
Thank you, for fast delivery.
I m very happy. The necklace and earrings are gorgeous.
Best regards
Mihaela Elena Campean-Bucharest

27 July 2024
Unprompted review
Rated 5 out of 5 stars

Shopping at Aashni+co was an amazing…

Shopping at Aashni+co was an amazing experience. I was hesitant about shopping online as i was not sure about the sizes. I contacted them via WhatsApp and Rutu helped me with sizing and also she arranged a trial for me so i can check the fittings . And they worked out so well for me. Thanks to Rutu who made my shopping experience wonderful.

15 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and perfect outfit

Excellent service and perfect made to measure outfit delivered ahead of the agreed deadline. A big thank you to Rutu - especially for careful checking of measurements, clear, professional and fast communication. Really appreciated.

19 June 2024
Unprompted review
Rated 5 out of 5 stars

Very satisfied with the ordered items

Very satisfied with the ordered items, superb quality. Also perfect resolution for delay issues, got my items on time, as planned. Very satisfied and happy with the service and follow up performed by Rutu. Thankyou Aashni&Co! ❤️

13 July 2024
Unprompted review
Rated 5 out of 5 stars

I will be shopping here again

Im glad that I went with Aashni and co for my bridal lehenga. I had an amazing experience with Rutu throughout the entire process. She was kind while answering all my questions and never forced me to place an order unlike the other companies I chatted with in India.
Once I had decided which lehenga I was going with, I was confused on how to measure myself. Rutu went above and beyond in getting the right measurements on video call - it gave me so much peace of mind that she was there while I did my measurements. She reviewed the measurements throughly and caught a mistake. Throughout the process she kept me posted on the status of the lehenga. She was so kind and professional. The lehenga arrived within 2 days of shipping from India to California. I’m very impressed with the fitting and the quality. It fits like a glove. I couldn’t love it more

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience

We placed a bulk order with a representative Kamlesh and had a fantastic experience! All outfits were custom tailored with careful attention to detail and correct measurements from Kamlesh. We received all our outfits on time and had excellent correspondence. Highly recommend to anyone buying Indian outfits online - in fact already to have to all my friends!

20 May 2024
Unprompted review
Rated 1 out of 5 stars

Ordered an outfit for a wedding based…

Ordered an outfit for a wedding based on the estimated delivery advised also allowing extra time but the outfit is well over the expected date. It still hasn’t arrived. I have sent multiple emails Kamlesh responded the first time but after that no responses also no refunds provided.

18 March 2024
Unprompted review
Rated 5 out of 5 stars

Dusala reversible belt

I recently ordered a Dusala reversible belt and wanted a gold buckle instead of silver. Rashi was so nice and patient and made that possible. The whole process was seamless. I recently received the belt and I love it. I could not be any happier. Thank you Rashi at Aashni & Co for the exceptional customer service. I just keep coming back :-)

25 March 2024
Unprompted review

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