I bought (online) 5 outfits,3 of 5 arrived late. The final dress (Samant Chauhan SKU SAMFEB26D139622) was supposed to be custom made, the measurements were off, it was damaged on the sleeve, embroide... See more
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Bought a Sabyasachi black velvet Taj Mahal clutch - ordered on a Tuesday night and arrived in UK by Friday afternoon - SO impressed. Came beautifully packaged in an aashni and co gift box then the Sa... See more
The store is beautiful, but the customer service is what really shines. Being the Mother of the Groom for an upcoming Hindu wedding, I was nervous about choosing a saree due to my sensitive skin and... See more
Really quick and easy to place the order and use the credit which was in my account for a number of years. Really good Customer Service experience, helpful in everyway. Finally, have an occasion and e... See more
Company details
Written by the company
Welcome to Aashni + Co a one stop destination for designer lehengas, anarkalis,kurtis,saris,jewellery,ear rings,necklaces,bracelets,manage tikkas,bags and juttis.
Contact info
125, Ledbury Road, W11 2AQ, London, United Kingdom
- +91-8375036648
- customercare@aashniandco.com
- www.aashniandco.com
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Hasn’t replied to negative reviews
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Very good they are made for me…
Very good they are made for me excellent I am really happy too. Order again.
Poor after sale service
I bought (online) 5 outfits,3 of 5 arrived late. The final dress (Samant Chauhan SKU SAMFEB26D139622) was supposed to be custom made, the measurements were off, it was damaged on the sleeve, embroidery was not properly applied to the fabric. The color was light brown nothing like the photo on the website, it looked like mud water, the fabric was low quality and very thin. The worst thing about it was the poor customer service, the after sale service or lack of. They delayed and stalled me till it was too late to return for repairs and adjustments, they avoided my calls eventually, they refused to let me return it for a refund or even a partial refund so I could have paid for the repairs and adjustments myself. My advice avoid the third party. I spent almost a month back and forth with them….. they didn’t budge….. extremely frustrating.
Smooth experience despite a delay
I ordered a lehenga by Mahima Mahajan from Aashni and Co, and despite a delay in production so independant from Aashni and Co, Samreen handled everything with exceptional professionalism and care. She kept me informed throughout, and the service was truly seamless from start to finish. I’m very pleased with the overall experience.
I had a wonderful experience at Aashni + Co.
The store is beautiful, but the customer service is what really shines. Being the Mother of the Groom for an upcoming Hindu wedding, I was nervous about choosing a saree due to my sensitive skin and lack of experience with traditional draping.
Khushi was patient, knowledgeable, and made the whole process stress-free. I have already bought a saree and necklace, and I will definitely be back for my Mehndi outfit and more jewellery. Highly recommended for anyone looking for expert advice and a comfortable shopping experience!
Bought a Sabyasachi black velvet Taj…
Bought a Sabyasachi black velvet Taj Mahal clutch - ordered on a Tuesday night and arrived in UK by Friday afternoon - SO impressed. Came beautifully packaged in an aashni and co gift box then the Sabyasachi box. Absolutely LOVED the clutch. Genuine product. Would definitely recommend both aashni &co and the clutch.
Always best service
Always best service - Juhi is an experienced sales professional she was so good and helped me making me right choices . It’s over all wonderful experience.
I had a disappointing experience with a…
I had a disappointing experience with a recent order.
Before purchasing, I confirmed my sizing with the team and shared my bust measurement. Based on their recommendation, I placed the order. However, the outfit I received is completely misaligned in fit — the shoulders are dropping, sleeves and arm area are loose, and the bottoms are excessively baggy. This is not a minor alteration issue but a clear sizing mismatch.
What is concerning is the inconsistency in sizing advice. For the same measurement, I have previously been advised a different size, which makes the guidance unreliable and difficult to trust.
Despite sharing all relevant screenshots and details, my request for a return or store credit has been denied, and I have only been offered alterations, which I am not comfortable with since the issue stems from incorrect guidance.
Additionally, there has been a lack of timely response to my follow-ups.
I expected better customer support and accountability, especially for a high-value purchase. I hope the brand takes this feedback seriously and works towards a fair resolution.
Amazing customer service by Samreen
Amazing customer service by Samreen
She made sure my order arrives before
My event
I was looked after by Samreen when…
I was looked after by Samreen when there was a delay in my order processing. She was absolutely fantastic and very professional and helpful , I did get my order in a timely manner and am very satisfied with the experience
Purchased Online Order With Confident
I just made an online purchase on 7th of April 2026 from Aashni + Co, and overall, it was a great experience. The website is beautifully designed and easy to navigate, with a curated selection of designer pieces that feel both modern and timeless. Product descriptions and images were detailed, which made it easier to choose confidently.
The ordering process was smooth with the help of the Customer Care Team. Can’t wait to receive my packages. As guaranteed by the Customer Care Team I should receive my orders by the 22nd of April in Australia.
Overall, I would highly recommend Aashni + Co for anyone looking to invest in designer fashion online, especially if you value quality, authenticity, and a seamless shopping experience.
Excellent Customer Service
Really quick and easy to place the order and use the credit which was in my account for a number of years. Really good Customer Service experience, helpful in everyway. Finally, have an occasion and excuse to place an order. Look forward to receiving my item. Thank you!
Website and Customer support experience
My experience placing my order on your website was smooth and working with Juhi was very professional . Juhi provided all the information required very promptly. Look forward to my order as expected. Thank you.
Had wonderful customer service from…
Had wonderful customer service from Samreen from the day 1 to the day I received my order. Truly happy I placed order from Aashni and Co.
Thanks a ton.
I ordered a set of top and trousers
I ordered a set of top and trousers. I loved it. Samreen was very helpful and responsive.
Thanks again.
I will definitely think of ordering again.
Second Saree Experience.
I bought my second saree here and it was absolutely fabulous. The service was amazing, and I truly have no words to describe how mesmerising the entire experience was. Highly recommended!
The tracking of my order was excelente
The tracking of my order was excelente
They madera everything possible so I could receive my order on time
Veryhelpful people and extremely preoccupied my order would arrive by the time I need it
BEST CUSTOMER SERVICE
Loved buying from them
Everything was amazing, i just wish they had shown me the outfit before shipping! There was a small delay but everything came perfectly. Very strong communication. Great experience with Juhi.
Ambreen
Ambreen ! The best person you have .Best service and most helpful service. bless you guys .
My first designer saree.
Thank you, Aashni + Co, for helping me find my dream saree!
This is my first-ever designer saree, and I truly have no words—it is absolutely mind-blowing and sooo beautiful. ✨
I’ve always dreamed of owning and wearing a designer saree, and thanks to your incredible support, that dream has finally come true. Your kindness, patience, and guidance throughout the entire process made this experience so special and memorable.
Because of your support, I found the saree that has become one of my all-time favorites. Thank you so much for making my first designer saree experience truly unforgettable. Special thanks to you Iqra.
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