Josh was super helpful over email when I had questions about getting side steps and gloss black pack fitted for my car. Responded quickly and followed-up closer to the time. Did a really good job and... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent service. The team were very helpful and I received my package quickly. I contacted them by email and they got back to me promptly, even taking the time to speak to me personally over the pho... See more
Company replied
I ordered a Defender spare wheel cover from 4x4HQ which unfortunately arrived with a crack in it, and the leather section had a few holes—most likely from transportation. I messaged them on a Sunday w... See more
I am really happy with the service. Communication was great, they kept me in the loop whilst they were retrieving the genuine part from Land Rover and delivery was very quick.
Company details
Written by the company
Online retailer of 4x4 parts globally. Find our products at our website, www.4x4-hq.com and our Amazon, eBay and Facebook stores!
Contact info
Unit 44, 20 Coal Cart Road, Birstall, LE4 3BY, Leicester, United Kingdom
- sales@4x4-hq.com
- www.4x4-hq.com
4.7
Excellent
246 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
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Great product and great customer…
Great product and great customer service. Would use again.
28 October 2024
Reply from 4x4HQ
Appreciate the kind words Alex, thank you! - 4x4HQ
fixing tape
Please note an error was made on my last review . of a product purchase from 4X4 HQ regarding The fixing Tape being a problem , this product was NOT supplied by 4X4 HQ , the Product i Did receive from the above work correctly and very satisfactory and the service was very good , I would recommend the company for service & products, ,
6 November 2024
Reply from 4x4HQ
Thanks Allan, great to hear - 4x4HQ
Reply from 4x4HQ
Thank you! - 4x4HQ
Excellent service
Excellent service, fast and careful. It's a shame Land Rover Defender hasn’t come up with a boot partition for the P400e! I had to improvise with a partition designed for the pure petrol model. However, this doesn’t take away from the quality of service provided by 4x4HQ
10 October 2024
Reply from 4x4HQ
Thanks Vincent, very kind! - 4x4HQ
Landrover genuine parts made…
Landrover genuine parts made easy,phoned my order through delivered two days later,very happy with 4x4 will definitely use them again
9 October 2024
Reply from 4x4HQ
Appreciate the kind words Mark, thank you! - 4x4HQ
Big improvement to my LR Defender
I booked in my Defender for some black pack additions, a roof spoiler and tow eyes etc. Once booked via the website I was called to make an appointment and the service from then on was excellent. Very happy with the quality of the parts and the fitting - the price was competitive too. Highly recommended.
18 October 2024
Reply from 4x4HQ
Thanks for taking the time to write such a review Gary, it's very much appreciated! Hope to see you again soon - 4x4HQ
Reply from 4x4HQ
Thanks, Paul! - 4x4HQ
Great customer service
Great customer service, quick response, fast delivery (and I asked for it to be delivered overseas)
10 October 2024
Reply from 4x4HQ
Thanks, Leigh! - 4x4HQ
Excellent company
Just ordered some mats for my evoque and this was my first time using the business. Thoroughly impressed with the speed and quality of the order. Will 100% be using you again.
17 October 2024
Unprompted review
Reply from 4x4HQ
Thanks Sam, very kind! - 4x4HQ
Perfect and thank you for double…
Perfect and thank you for double checking my mistake in the order process and proactively correcting my order.
That is service excellence
30 September 2024
Reply from 4x4HQ
Thanks Hector, much appreciated! - 4x4HQ
Great product exactly as described
Great product exactly as described - fast delivery - all good
18 September 2024
Reply from 4x4HQ
Thanks, Neil! - 4x4HQ
Easy to order and great product
11 September 2024
Reply from 4x4HQ
Thanks Sandra, great to hear! - 4x4HQ
Highly recommend this company
Brilliant service both the product and the installation were of the highest standard at a very competitive price. Wouldn’t hesitate in using or recommending 4x4HQ to anyone
19 September 2024
Reply from 4x4HQ
Thanks, Mike! Great to hear! - 4x4HQ
Top company can’t be faulted
Top company can’t be faulted. Fitted and supplied side steps for my Range Rover. No fuss no problem
10 September 2024
Reply from 4x4HQ
Thanks for the kind words, Doug! - 4x4HQ
Great product quick turnaround time too…
Great product quick turnaround time too highly recommended
13 September 2024
Reply from 4x4HQ
Thanks, Simon! - 4x4HQ
Reply from 4x4HQ
Appreciate it, Sam! - 4x4HQ
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