Josh was super helpful over email when I had questions about getting side steps and gloss black pack fitted for my car. Responded quickly and followed-up closer to the time. Did a really good job and... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Excellent service. The team were very helpful and I received my package quickly. I contacted them by email and they got back to me promptly, even taking the time to speak to me personally over the pho... See more
Company replied
I ordered a Defender spare wheel cover from 4x4HQ which unfortunately arrived with a crack in it, and the leather section had a few holes—most likely from transportation. I messaged them on a Sunday w... See more
I am really happy with the service. Communication was great, they kept me in the loop whilst they were retrieving the genuine part from Land Rover and delivery was very quick.
Company details
Written by the company
Online retailer of 4x4 parts globally. Find our products at our website, www.4x4-hq.com and our Amazon, eBay and Facebook stores!
Contact info
Unit 44, 20 Coal Cart Road, Birstall, LE4 3BY, Leicester, United Kingdom
- sales@4x4-hq.com
- www.4x4-hq.com
4.7
Excellent
246 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent communication and advice…
Excellent communication and advice given, delivered within 2 days. Great service
24 July 2024
Came quicker than expected.
Came quicker than expected.
Would have preferred not to have paid for postage.
15 July 2024
Very good service
Very good service, 4X4 had the parts I needed, Land Rover didn’t, on back order according to 3 LR dealerships. Ordered and Delvin a couple of days, brilliant.
11 July 2024
Excellent communication and product…
Excellent communication and product knowledge. Fast replies and responses.
Quote was organisaed for overseas delivery and product was packed and shipped quickly
26 June 2024
Great service with competitive prices.
3 July 2024
As advertised
As advertised. Great seller, fab communication - and super fast shipping - would buy from them again and would recommend their site. Thank you.
24 June 2024
Very good
Very good, fast delivery . One small problem that was sorted immediately. I would recommend this company.
24 June 2024
Reply from 4x4HQ
Thanks, Peter! - 4x4HQ
Very helpful when it went to wrong housegreat service
Very helpful when it went to wrong house
29 May 2024
Reply from 4x4HQ
Great to hear, thank you! - 4x4HQ
Had a great experience the delivery was…
Had a great experience the delivery was upgraded to ensure the item was delivered in time.
Product as expected, stress free, I will be buying again
30 May 2024
Reply from 4x4HQ
Thanks Kevin, much appreciated - 4x4HQ
5 star service
Really happy with the finished installed product. The communication and level of service was great throughout
29 May 2024
Reply from 4x4HQ
Thanks, Tom! - 4x4HQ
Excellent service
Clear and straightforward website. Easy ordering process. Regular updates on processing and despatch. Prompt delivery. Well packaged. Items fitted perfectly. Couldn't ask for anything more.
29 May 2024
Reply from 4x4HQ
Great to hear Andrew, thank you! - 4x4HQ
Highly recommended
Great product, as described, quick delivery, well packed. Highly recommended.
28 May 2024
Reply from 4x4HQ
Thank you! - 4x4HQ
Reply from 4x4HQ
Great to hear, thanks! - 4x4HQ
Ordered some mats for my Range Rover…
Ordered some mats for my Range Rover unfortunately the mats that came did not fit my car . I sent a message and got an instant reply and the issue was resolved instantly. The mats were collected that did not fit and the correct mats were sent out to me . All of this was done within 24 hours ! Absolutely amazing customer service from this company . Absolutely 5 star 🌟. I got instant replies and was updated through out it all . First class service thank you ! 🤩
22 May 2024
Reply from 4x4HQ
Thanks for the kind words, Simone! We're only human, mistakes are bound to happen eventually, but we believe it's how they're resolved that sets us apart! Very glad to hear you're so pleased with the overall service, thank you! - 4x4HQ
Shipped quickly arrived perfect and fit…
Shipped quickly arrived perfect and fit truck with no issues already placed another order for more parts.
13 May 2024
Reply from 4x4HQ
Thanks Nicholas, very kind - 4x4HQ
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