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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and effectiveness, with many highlighting the positive impact on anxiety and sleep. The customer service also receives frequent commendation for being responsive and helpful, often going above and beyond to resolve issues. However, some customers experienced issues with their orders, such as receiving incorrect items or flavors, or having initial orders unfulfilled. There were also occasional concerns regarding delivery services, with some reviewers reporting delayed parcels, items delivered to the wrong address, or problems with courier communication.

What people talk about most

Product

Clients share positive opinions on product, with many praising the great variety, fantastic flavors, and... See more

Quality

Customers consistently note positive experiences with product quality. Many reviewers praise the fantastic... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers praise fast delivery, with... See more

Order

People report ambiguous experiences with their orders. While some customers had issues, such as receiving... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the excellent customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Awesome company, one of the best I've came across, Loving the flavours, of these e liquids, and there very good on your coils, and at a very good price, for CBD that really does wonders, for my Anxiet... See more

Rated 5 out of 5 stars

Ok. My initial order wasn't fulfilled but Whysocbd got hold of me and apologised for the inconvenience and sent me a nice tub of gummies to say sorry. The gummies cost twice as much as my original ord... See more

Company replied

Rated 5 out of 5 stars

Great product ive been buying gummies for pain for over a year and they really help and also helped with my moods my last order I ordered some vapes which I had before going bed and seem to help m... See more

Company replied

Rated 5 out of 5 stars

Reasonable choice of flavours and strengths, nice zingy taste. Find these a better choice than vaping, using one higher strength in the morning and lower for mid-day and early evening. So far, so goo... See more

Company replied


Company details

  1. Herbal Medicine Store
  2. Electronic Cigarette Store

Written by the company

Why So CBD? is a comprehensive and trusted CBD brand, renowned for our affordable pricing and extensive range of CBD infused products. We are committed to providing our customers with the highest quality CBD products, made from 100% USA organic hemp. Our products are known for their purity and potency, and we use no artificial ingredients. We are also committed to transparency, quality, and safety, and all of our products are tested by third-party laboratories. Our CBD gummies are renowned within the industry, and we offer a variety of different flavours and strengths to choose from. We have a dedicated customer service and sales team who are here to answer any questions you have about our products or CBD in general. We are passionate about CBD and its potential benefits, and we want to help you find the right products to meet your individual needs. We invite you to browse our website and shop our extensive range of CBD products. We are confident that you will find the perfect products to meet your individual needs and budget. If you have any questions, please do not hesitate to contact our customer service team. We are here to help you in any way that we can.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

92 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great Stuff

Great company, had an issue with my order but they went above and beyond to solve it. Highly recommend, great product.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Best CBD Products Ever 👌

Need help with Sleep ,Anxiety, Stress , Pain , or just need to chillax ? Look no further than whysocbd? Amazing variety of products to choose from ,fantastic flavor and no icky after taste. You'll never go anywhere else again for your cbd needs.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Hi many of my friends have recommended…

Hi many of my friends have recommended this company I have tried a few of there products through friends then there free trail of gummies which are 10 out of ten there sleep garuntied or money back bundle helped my niece a lot good clean product friendly costumer service

16 March 2026
Rated 2 out of 5 stars

Rubbish courier

The emails I received were saying next day delivery, parcel took 4 days to arrive. Dpd gave me a time they would deliver, they didn't turn up but dropped parcel at the post office. They said no one was home, we were at home, they didn't even call, we checked door bell camera. Not happy after paying for delivery.

3 March 2026
Why So CBD? logo

Reply from Why So CBD?

Hello Kerry,

I am sorry to hear that you have experienced an issue with our courier service.

In order for us to deal with this, could you please email details of your order over to support@jm-distro.com?

Our team will look into your email as soon as we receive this.

With Kind Regards

JM Distro

Rated 5 out of 5 stars

Awesome company

Awesome company, one of the best I've came across, Loving the flavours, of these e liquids, and there very good on your coils, and at a very good price, for CBD that really does wonders, for my Anxiety and sleeping problems, and delivery was next day!, I won't be shopping anywhere else from now on. Keep up the good work, why so CBD! 👌

3 February 2026
Rated 4 out of 5 stars

For the taste of the Flavor..

So far not many companies allow you to test there product before buying it. I'll love to try out your products. Then I can give my honest opinion. Once I receive it I'll review it. And update my review.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Replacement item

Originally left 1 star review as, had missing item and no response to emails. did take over a week to get back to me,got problem sorted , promptly sent replacement out with free gifts in 2 days, thank you again

8 December 2025
Rated 5 out of 5 stars

Reasonable choice of flavours and…

Reasonable choice of flavours and strengths, nice zingy taste. Find these a better choice than vaping, using one higher strength in the morning and lower for mid-day and early evening. So far, so good. Arrived in good time, well packed.

1 December 2025
Why So CBD? logo

Reply from Why So CBD?

Hi there,

Thanks so much for taking the time to leave us a review! We're really glad to hear you're enjoying the range of flavours and strengths, and that the higher- and lower-strength options are working well for your routine. It’s great to know the taste is hitting the spot too.

We’re also happy your order arrived quickly and well packed — we always aim to make the whole experience smooth from start to finish.

If you ever need any recommendations or have any questions, we’re always here to help. Thanks again for choosing Why so CBD!

— The Why so CBD Team

Rated 1 out of 5 stars

2 bad experiences!

I originally wrote a bad review but deleted it after i was promised my parcel would be resent with the missing oil and something to say sorry. The parcel arrived. No oil, the wrong capsules and no free gift ( not bothered about that just want what i paid for) i emailed over 2 weeks ago and absolutely nothing back. My orders were over £200. I am absolutely gutted.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Great gummies recommend

Great gummies help relax throughout the day

29 December 2024
Unprompted review
Why So CBD? logo

Reply from Why So CBD?

Thank you so much for your wonderful review! 🌿
We're really glad to hear that our gummies are helping you relax throughout the day — that’s exactly what we aim for.

If you ever need any product recommendations or support, we're always here to help.
Thanks again for choosing Why So CBD! 💚

Rated 5 out of 5 stars

Lovely people and honest top business

Lovely people and honest top business

19 November 2025
Unprompted review
Why So CBD? logo

Reply from Why So CBD?

Thank you for your kind words! We’re delighted to hear that you’ve had a positive experience with Why So CBD and that our team’s honesty and service stood out. Your support means a lot to us, and we look forward to serving you again soon!

Rated 1 out of 5 stars

My parcel wad delivered to the wrong…

My parcel wad delivered to the wrong address!

27 October 2025
Why So CBD? logo

Reply from Why So CBD?

Dear Alicia,

We’re very sorry to hear that your parcel was delivered to the wrong address. As mentioned in our email, we’ve arranged a replacement order to be sent via DPD, which should be with you tomorrow.

At Why So CBD, we take these matters very seriously and are committed to resolving any issues promptly. Thank you for your patience and understanding, and we hope your replacement order meets your expectations.
Thanks

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