Woodpecker Flooring Reviews 

Recently installed Garden Oak flooring. Fantastic product, all pieces arrived in good condition, no damage when unpacked. Easy to install for competent diy’er. Reasonably forgiving over my ‘not quite level’ existing wooden floor. Looks amazing!

We bought a laminate floor from woodpecker through wren kitchen. They have given us 25 years warranty. Within 3 years started to peel off from the edges. We contacted to the company and also send some photos so they could see the poor quality. They replied and said that is not covered because we used under layer and it s not meant to be. Obviously it has nothing to do with under layer. I wish i could upload some photos here. Avoid this company.

We had woodpecker installed back in 2021 throughout our hall, utility, kitchen, family area and dining area.
In the last year we have noticed gaps appearing between planks, the laminate has now peeled at corned of several planks. It looks terrible!
Woodpecker sent someone out to review and agreed that it was a manufacturing process error that was causing the boards to warp.

I was asked to send over a quotation for the lifting and re-fit the new flooring. I have done this and had to chae up a resonse, to be told it was too high a quote. My response was that if they can get a team to come up from England and do it at a cheaper prcie, then please do let me know their next availible date....I am yet to have a response and that was back in April 2025.

I would highly reccomend poelple to look elsewhere for a better quality of product and customer service.

Great chat, enquiries answered no problem.

What great customer support. Woodpecker are a professional organisation. I did have an issue with the flooring laid by another third party company - well known nationwide kitchen company - which laid floor without ensuring subfloor met the required tolerances which were clearly stated by Woodpecker. Consequential issues with the flooring arose due to faulty installation. Contacted third party kitchen supplier and their selected fitter about the problem and got ignored by both. However, Woodpecker came good. Honoured their guarantee, inspected the flooring and agreed to lift damaged flooring and replace whole kitchen flooring free of charge. Great company to deal with and they kept in touch promptly during the full time from responding to my initial concerns to fully processing the solution. Also, flooring looks great and appears to be long lasting in a well trodden area. Thanks Woodpecker.

Quality of products.
Excellent service from Cjay Roberts who was polite helpful and knowledgeable

Exceptional experience from wood pecker flooring, very pleased from the service from Cjay Roberts

Amazing service and fantastic quality products. Cjay Roberts was very knowledgable and helpful throughout the experience.
Thank you

Great experience with C-Jay Roberts from Woodpecker. Fantastic rep and a great asset to the company.

Lee Riches of WoodPecker Flooring is an absolute legend, always there to support and always goes that extra mile 👊🏻

grate product and vert helpful people.

Worked with this company's flooring several times and absolutely amazed by it

Lee and the team are helpful with pricing and keeping me updated on products

What a beautiful flooring! So happy with the finished product, easy maintenance compared to previous flooring best decision ever!

Beautiful high quality product. Looks like it’s been there forever! Wonderful fitters too.

Always top service from Woodpecker who are a key supplier services. Any issues that have cropped up have been dealt with swiftly by our rep Lee.

The service we received from their stockest in Reading (Alex) was first class. The product is superb and looks beautiful, now been down over 2 years and still looks new. The after sales service from Woodpecker (Simon Pell) was also first class. I can not rate them highly enough. Thank you, thank you, thank you.

Really happy with the York Rustic Oak solid wood flooring. Highly recommended.

Products and service are both first class. Helped by both Kirk and Indira in the past.

Lee Riches and Rebecca Wiltshire both provide great support to our Branch network and present at our meetings when required. Our branches have received samples and product training of the new ranges and we look forward to selling them.