Viz-Pro Reviews 

283
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I bought this for my Dad for Father’s Day (he uses it for planning his books) and it’s brilliant! I didn’t realise I’d ordered the whiteboard paper as I was hoping for paper-paper but it worked out an... See more

Rated 5 out of 5 stars

If Will Ebrey is representative of everyone at Viz-Pro then I would absolutely recommend them. Excellent customer service and speedy response. I wish I'd gone direct to them when I bought my flipcha... See more

Rated 5 out of 5 stars

I had an excellent experience with the replacement of my broken pin/whiteboard. Will was very polite, professional, and extremely helpful throughout the entire process. He made everything straightf... See more

Rated 5 out of 5 stars

Will's post sales problem resolution was brilliant. We purchased 2 large whiteboards, arrived with transport damage. Will sorted it in 24hrs with old ones collected and new ones sent out. Great work!... See more

Company details

  1. Office Supply Store
  2. Business to Business Service

Information provided by various external sources

Viz-Pro Ltd are both manufacturers and distributors of our own Viz-Pro brand of presentational and advertising equipment. The Viz-Pro product range offers you a wide variety of solutions for all your presenting, teaching and promotional needs. Whether ...


Contact info

4.8

Excellent

TrustScore 5 out of 5

283 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(283)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service and communication from Louie at Vis-Pro. A pleasure to deal with. After reporting an issue about lost notice board keys via the Vis-Pro website contact page I had a response within minutes and my issue resolved a few hours later. Fantastic service. I couldn't recommend Viz-Pro highly enough.
Thank you Louie

25 May 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer care & service

Excellent customer care & service. The ordered whiteboard was delivered by a national courier service via their depot(s) - the whiteboard was quite badly damaged. I took photographs of the whiteboard & the large cardboard box which had a prominent 'FRAGILE' label attached (with additional protection inside), it had obviously been roughly handled in transit. This was reported and a response from Viz Pro was swiftly forthcoming & assurances given that a replacement would be despatched promptly (with extra protection); it was & less than 48 hours later I received the replacement. The product itself is exactly what is required. A happy customer now. Well done Vi Pro!!

9 May 2022
Unprompted review
Rated 5 out of 5 stars

Truly excellent service!

Truly excellent service!
My whiteboard arrived damaged, but following a quick exchange of emails and an apology, arrangements were made for its return and another was dispatched (which arrived in perfect condition). Both the product and the service were excellent.

31 January 2022

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