AllDayPA Reviews 406

Excellent customer service! Professional, approachable team- impeccable service from Victoria

We have been using AllDayPa for well over 10 years now. Victoria and the team have always gone over and beyond in helping our business succeed. Very friendly, polite and professional call handlers representing our brand. Thank you guys 🤩

AllDayPA have supported our small business over many years ensuring that we never miss a call from our existing clients and also from potential new opportunities. The email notifications are immediate and contain all the information we need to respond to any enquiries. They have been a valuable extension to our team offering an excellent service.

Good service. Receptive team.

AllDayPA has been an important part of our business for more than 20 years. Being a sole trader it was just me running the business, so to have this service answering calls and dealing with my customers in such a professional way was a huge bonus. My clients thought I really had my own PA.

We’ve been using AllDayPA for more than 3 years and have been very pleased with the service. It’s a simple and effective solution to call handling in a busy business and saves so much time having to take phone calls. Big thank you to Vicky and the rest of the support team who have been very helpful with any assistance we’ve needed.

A great company. Fludes Carpets have been using their answering services for many years. Their team ask the preprepared questions, are polite and professional. Would highly recommend them!

Alldaypa has been great for our company. We switched from another provider due to general quality and price. Really happy on the move we made. Alldaypa gives us the feeling of a smaller team that looks after us and there customer care team is always there to help us if we need anything changing.

Great service from AllDayPA. The team has been reliable, responsive, and easy to work with throughout. Communication was always smooth and they handled calls professionally. Would definitely recommend to other small businesses.

Went with them because I saw reviews but was extremely disappointed. Kept seeing missed calls on my number, or staff that could quite speak well or take messages and have transcripts automatically taken on my number.

After speaking to customer services I was told sometimes we can be busy so not able to take all calls...isn't that the reason I'm outsourcing it??? Use them stuff your own risk!

I have been a customer of AlldayPA for almost 20 years and I refer lots of my clients to use AlldayPA because it's a very cost effective service that gives a professional first impression to anyone calling. I particularly want to mention Sue Ratcliffe in customer service who's always very helpful. I highly recommend AllDayPA for all your call answering services.

Excellent service, prompt and detailed messages left.

We’ve been using AllDayPA and the experience has been excellent. Setup was straightforward and completely hassle-free. Their team handles calls professionally and reliably, which means we never miss enquiries and don’t have to worry about the phone when we’re busy.

The service runs smoothly in the background and does exactly what it’s supposed to do. No drama, no chasing, just consistent support.

Highly recommended for any business that wants a dependable call handling service.

AllDayPA have provided a first rate service over many years for our company. Although we provide technical services, they were soon able to understand both the complexities of our products and the need to ensure any calls they received were dealt with in a speedy and professional manner. Inevitably over a long period of time over many years for which they handled our out of hours support calls, there were occasional minor hiccups with any new staff However, these were efficiently dealt with by providing in depth additional training and didn't impact on the service our customers received. There service was flexible enough so we were able to transfer any office hours calls to them during our own staff training periods. This provided our customers with a transparent service giving us benefits over our competitors. I would certainly recommend their services to any business seeking similar support without impacting negatively on high customer satisfaction levels.

I have been with AllDayPA for one year and I have had good service throughout. At no point did any of my customers report any issues to me about the telephone answering service. I wouldn't hesitate to recommend AllDayPA. Vicky Kinnear, Senior Customer Service Account Manager Executive, has also been a wonderful point of contact.

AllDayPA supported my business from the start. It was invaluable having a professional call handling service for calls coming into the company.

Since the beginning of our business journey in 2017/18, we've partnered with AllDayPA for our secretarial needs. Instead of having an in-house secretary, we've always relied on their outsourced services. Their support has been outstanding and reliable throughout our collaboration. Using their portal, we could easily adjust our availability and messages when needed. We wholeheartedly recommend their service.

Victoria Kin - Senior Customer Service Account Manager - Provided a amazing service highly recommend her as a account manager she is a asset to the company.

Very efficient and professional.

We were with AllDayPA for many years until our merger . The service was essential for us and I can highly recommend them.