I bought this for my Dad for Father’s Day (he uses it for planning his books) and it’s brilliant! I didn’t realise I’d ordered the whiteboard paper as I was hoping for paper-paper but it worked out an... See more
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If Will Ebrey is representative of everyone at Viz-Pro then I would absolutely recommend them. Excellent customer service and speedy response. I wish I'd gone direct to them when I bought my flipcha... See more
I had an excellent experience with the replacement of my broken pin/whiteboard. Will was very polite, professional, and extremely helpful throughout the entire process. He made everything straightf... See more
Will's post sales problem resolution was brilliant. We purchased 2 large whiteboards, arrived with transport damage. Will sorted it in 24hrs with old ones collected and new ones sent out. Great work!... See more
Company details
Information provided by various external sources
Viz-Pro Ltd are both manufacturers and distributors of our own Viz-Pro brand of presentational and advertising equipment. The Viz-Pro product range offers you a wide variety of solutions for all your presenting, teaching and promotional needs. Whether ...
Contact info
CW12 4TR, Congleton, United Kingdom
- viz-pro.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
0 customer service policy
Customer service almost non existent using a script to reply not solving issues or providing refunds on online orders

Reply from Viz-Pro
Excellent product and excellent…
Excellent product and excellent service. I’ve had troubles with the sign being damaged/vandalized and they have always helped and made the situation better.
LOVE THE PRODUCT
LOVE THE PRODUCT.
Love the product....have purchased several felt boards in my life and think this one looks ģorgeous. Neat, professional and the grey colour is gentler, softer looking than the other colours which i like. Could use at home as well as office.
I contacted the company regarding lost fittings, I lost them. I was very impressed by customer services Will and his efficiency, quick answer and help. Well done and thank you Will. Wont hesitate to highly recommend this product and company .
Excellent response time to rectify a…
Excellent response time to rectify a damage issue. Took customer service to a level not often experienced today. Well done
Excellent service
Brilliant company
Delivery driver made a mess of the delivery. went to wrong address allowing someone else to sign for my parcel. Viz-Pro have been exceptional in helping me sort this problem and I can't thank them enough
Great customer service
Board delivered with some damage to the back. Customer service,Will, replied quickly and offered a replacement or partial refund. Ordered a few boards from them, would definitely order again.
Lost part replacement
Spoke to Will Ebrey on the phone about a replacement part that was lost. He was really helpful and posted it out the same day. Really happy with the customer service from Will. Would definitely deal direct again
Excellent Customer Service - All credit to Will
We recently misplaced the "pen holder tray" for our whiteboard. I could not find any similar to the one we needed online so contacted Viz Pro Customer Services who replied almost instantly. Will went above and beyond to send us a replacement pen tray holder for an order we had placed nearly 3 years ago! It came within a few days. I would highly recommend using Viz Pro and any future requirements for this we will be using them again.
Excellent customer service.
I purchased a pavement board from them approximately 5 months ago. Due to heavy wind, the display board was broken. I informed the Viz-Pro team via email, and Will from the team promptly attended to the matter. He arranged to replace the display board within a day at no cost. I would recommend the Viz-Pro brand to anyone, as it is a trustworthy and reliable company. Once again, thank you Will for your excellent customer service.
Excellent customer service!
Super fast response from Will Ebrey. So pleased with response. Excellent customer service. Well done!
Ordered a number of times from here…
Ordered a number of times from here now.
Good products at a reasonable price.
Customer service outstanding.
Brilliant Product and Communication
Brilliant Product and excellent customer service!
The whiteboard I purchased for my home educated child has made a huge difference and the quality is excellent. I somehow lost a small piece of plastic which caused my child upset and when I contacted the team they were very fast at replying to me and sent the piece out straight away with no problems.
Terrible company
Terrible company. Bought from Amazon and packaged box was super late and beat up. Opened and it was damaged. Amazon asked to contact the manufacturer. Proceeded to do so and they asked for the order number which I provided from Amazon and they never responded. Do not buy from these scam artist!
Great customer service
Great customer service. We needed a knob for our double sided U Stand. I called to order one over the phone and they actually sent me the part at no cost. I was truly impressed by this because you don't see that happen anymore these days. I love that they backup guarantee their product.
Exceptional Service for Replacement Keys at Viz Pro!
I must say that Viz Pro's customer service is a shining example of what sets a company apart in today's competitive market. Their willingness to provide replacement keys without charge made me a loyal customer for life. I wholeheartedly recommend Viz Pro to anyone in need of top-notch service and support. Thank you, Viz Pro, for your outstanding assistance!
Fantastic customer service
Fantastic customer service. Great quality items. Had a small mix up with our order but it was sorted within the hour! really friendly service highly recommend this company.
turned up on time ready to go
Good products and good delivery service
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