I bought this for my Dad for Father’s Day (he uses it for planning his books) and it’s brilliant! I didn’t realise I’d ordered the whiteboard paper as I was hoping for paper-paper but it worked out an... See more
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If Will Ebrey is representative of everyone at Viz-Pro then I would absolutely recommend them. Excellent customer service and speedy response. I wish I'd gone direct to them when I bought my flipcha... See more
I had an excellent experience with the replacement of my broken pin/whiteboard. Will was very polite, professional, and extremely helpful throughout the entire process. He made everything straightf... See more
Will's post sales problem resolution was brilliant. We purchased 2 large whiteboards, arrived with transport damage. Will sorted it in 24hrs with old ones collected and new ones sent out. Great work!... See more
Company details
Information provided by various external sources
Viz-Pro Ltd are both manufacturers and distributors of our own Viz-Pro brand of presentational and advertising equipment. The Viz-Pro product range offers you a wide variety of solutions for all your presenting, teaching and promotional needs. Whether ...
Contact info
CW12 4TR, Congleton, United Kingdom
- viz-pro.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 48 hours
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SPEEDY SERVICE
SPEEDY SERVICE. I contacted Viz Pro today and within minutes I had a response from Will. He was able to assist me and my query was sorted within 5 minutes of my initial message. Brilliant whiteboards, even better people.
Top service
Speedy reliable and helpful communication's. A very ‘can do’ approach and delivery very fast. Nothing not to like!
Customer service was really high…
Customer service was really high quality. I received a damaged frame. I contacted Viz Pro and they sent out a replacement on a next day delivery. Again this arrived damaged. Again contacted Viz Pro who sent out a replacement again on a next day delivery. This arrived safely. The extra attention to the packing was very much appreciated. Although it`s a shame when things arrived damaged the way the issue was dealt with was refreshing.
Fast service
whiteboard combi
I ordered a whiteboard combi. Price was very reasonable. Delivery was earlier than the date given at order. Instructions for fitting clear and all fittings supplied.
Very pleased with the new board.
Great speedy service excellent quality…
Great speedy service excellent quality products
Brilliant customer service
Item exactly as ordered but unfortunately damaged in transit. Brilliant service sorting this problem out and organising a replacement. Definitely recommend this company.
Initially I bought a large pin board…
Initially I bought a large pin board from Viz-Pro but when it arrived it was very damaged. Not their fault but the courier. I needed a replacement very quickly for an event which was delivered on time and I’ve now received a prompt refund thanks to their customer service rep, Will
I had an issue with th delivery of an A1 Board
I had an issue with the delivery of an A1 Board but as soon as I got onto Will at Viz-Pro he agreed to send out another product straight away. Great aftersales.
Excellent friendly customer service
Ordered 3 Frames
Ordered 3 Frames - all arrived on time and packaged well, small issue raised with supplier and dealt with immediately, great customer service - I’d recommend - thanks
Good value and good service
Damaged whiteboard immediately replaced without hassle
Received a whiteboard which was dented, presumably in transport to my house. Got in touch with Viz Pro and they immediately sent a replacement at no cost. Thank you for the good communication and quick resolution.
Great Customer Service Experience
I contacted Viz-Pro after needing a part for an item that was purchased from Amazon and that was sold by a third party, which I wasn't aware of when I initially contacted Viz-Pro. Not that any of that was an issue, Will was so helpful, he asked the warehouse and found the part we needed, it was sent out straight away and instead of returning such a large item to amazon we rectified the problem with the missing part. Thank you so much Will!
Excellent Service Despite Delivery Issue
Excellent Service Despite Delivery Issue
I made an order for lockable boards, but unfortunately, the items were lost due to a delivery issue. However, I spoke to Adam and Livia, who handled the situation effectively. They were professional, prompt, and resolved the issue to my satisfaction. Thank you, Adam and Livia, for your excellent service.
Great products, great service… Great company!
I’ve placed many orders for custom printed Whiteboards over the years and have recently discovered Viz-Pro after a positive recommendation from a colleague. I have found the quick turnaround and great prices offered by Adam are backed up with supreme customer service from Will and I would thoroughly recommend Viz-Pro to all who may be interested.
Excellent service
Parcel went missing (courier error), Viz-Pro went above and beyond to send replacement the same working day. Thank you!
Excellent customer service
Excellent customer service – the team went above and beyond to source the perfect product for our requirements, and were incredibly patient with our requests.
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